Chartered technical loss adjusters

Technical talent

What makes our people so special?

Integra loss adjusters are hand-picked for their exceptional technical calibre and strong inter-personal skills. Supported by dedicated operations and finance teams across the globe, their safe hands and agile minds ensure that every claim is settled speedily and in the best interests of all parties. Explore our technical talent below.

  • Leadership
  • Loss adjusting
  • Operations & finance

Leadership team

Ewan Cresswell

Ewan Cresswell

Chairman

Construction
Energy
Manufacturing & Engineered Lines
Mining

Ewan Cresswell

BSc, MRICS, ACILA, ACIArb, MEI

Chairman

Global

Expertise
Construction

Construction & Engineering

Energy

Energy

Manufacturing & Engineered Lines

Manufacturing

Mining

Mining

Location:

London

Contact:

+44 7771 970970

Biography

Ewan began his professional life as a graduate chartered quantity surveyor in 1977. In 1979 he moved into loss adjusting, ultimately serving as Managing Director of International Adjusters Partnership/Cunningham IAP, Thomas Howell Group; Technical & Specialist Services Company and IRISC Technical Services.

In 1998 Ewan established Integra Technical Services which operates in the area of complex technical lines claims in property, casualty and marine insurance. Ewan has pioneered the development of innovative strategies for handling and fast tracking the settlement of major and complex losses

Claims Expertise
  • Power related EAR & DSU loss, approximately $240M of interim payments processed in 10 months, USA
  • European refinery loss circa €80M physical damage and business interruption combined, settled in under 3 months, 2 days following completion of repairs and re-start
  • Petrochemical loss physical damage and business interruption circa $110M, South America, concluded in under 6 months
  • Contingent Business Interruption losses sustained by a major motor manufacturer affecting 9 vehicle product lines throughout the Pacific Rim as a result of the Thai floods
  • Petrochemical loss circa $700M concluded in 9 months

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Leo Dixon

Leo Dixon

Chief Executive Officer

Construction
Energy
Mining

Leo Dixon

BSC (Hons), Accredited Mediator, Dip CII

Chief Executive Officer

Global

Expertise
Construction

Construction & Engineering

Energy

Energy

Mining

Mining

Location:

London

Contact:

+44 7875 887703

Biography

Leo joined Integra in 2015 as COO and was promoted to CEO in 2018. He has overall responsibility for delivering the company’s business plan and strategic objectives and is responsible for a number of Integra’s client relationships around the world. Prior to joining Integra, Leo was the Global Head of Energy Claims for Zurich Insurance Company and handled several of their largest and most complex claims during his tenure. He was the financial and technical authority for Energy claims in the company and engaged with colleagues around the world to ensure the settlement of the company’s more challenging claims.

Leo sat on the Global Claims Leadership Team and also the Zurich UK’s Senior Leadership Team. Before this role, Leo was Energy Claims Team Manager at JLT for five years and prior to that he was a Claims Consultant at Indecs LLP helping Oil & Gas companies prepare their insurance claims for presentation to Loss Adjusters. Leo has spoken at numerous conferences including Lillehammer Energy Conference, Clyde & Co Energy seminar, OEC London, Energy Insurance London, WTW Construction Workshop.

Leo is the editor of ‘integrated’, Integra’s magazine devoted to specialist lines claims management.

Claims Expertise
  • Lead Insurer handling failure of mooring system on FPSO (U.K). Approx USD1bn.
  • Co-Lead Insurer handling pit wall failure in mine (USA) Approx USD700m.
  • Co-Lead Insurer handling drilling rig fire in yard (Italy) Approx. USD70m
  • Lead Insurer – Control of Well claim (Angola) Approx USD30m.
  • Riser claim (Norway) Approx USD70m

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Mark Hunter

Mark Hunter

Chief Financial Officer

Mark Hunter

FCCA

Chief Financial Officer

EMEA

Location:

London

Contact:

+44 7826 016756

Biography

Mark commenced working with Integra Technical Services in March 2020, having spent 4 years as CFO of a technology driven Personal Lines insurance broker. Prior to this, he has more than 30 years experience of working with loss adjusting businesses to enhance performance in financial and general management roles. This experience includes leading niche aviation adjuster, Airclaims (now McLarens Aviation) as CEO through an MBO and working at Board level with two other major adjusting firms.

Mark’s role includes managing and further developing Integra’s Finance Teams, systems and capabilities around the Group.

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Torben Bell

Executive Adjuster / Country Manager, Australia & New Zealand

Construction
Energy
Manufacturing & Engineered Lines
Marine & Transport
Mining
Specialist Liabilities

Torben Bell

BA, HDE, AILA (SA), AICLA, ANZIIF CIP

Executive Adjuster / Country Manager, Australia & New Zealand

Australia & New Zealand

Expertise
Construction

Construction & Engineering

Energy

Energy

Manufacturing & Engineered Lines

Manufacturing

Marine & Transport

Marine & Transport

Mining

Mining

Specialist Liabilities

Specialist Liabilities

Location:

Melbourne

Contact:

+61 452 624 123

Biography

Originally an English and History Secondary School teacher by trade, Torben commenced his Loss Adjusting career in South Africa over 20 years ago.

In the early years Torben was fortunate to be exposed to claims across the entire spectrum, enabling him to develop a solid set of the fundamental skills required to progress to more complex and higher value claim investigations.

Over the past 16 years, Torben has investigated and managed a wide range of claim assessments ranging from large/complex property fire losses to public disorder/malicious damage/criminal incidents during periods of political unrest in South Africa and a significant marine impact damage claim involving a Vessel colliding with a harbour wall/associated equipment.

This experience gained across two continents (South Africa 2000 to 2017 and Australia 2017 to present) has provided Torben with a significant perspective on major/complex losses, and the diverse skills required to manage such losses.

Torben promotes an open, honest and transparent approach to claim investigations acknowledging the important of all the stakeholders on a claim and the critical significance of regular communication/interaction between all parties.

Claims Expertise
  • Fire, public disorder and malicious damage in a prison/correctional facility, Darwin, Northern Territory, Australia – USD 23 million
  • Storm & flood damage to printing works in Hobart, Tasmania, Australia – USD 11.3 million
  • Wholesaler building fire in Phoenix, KwaZulu Natal, South Africa – USD 5.5 million
  • Chemical Plant explosion, Durban, South Africa – USD 7.4 million
  • Marine Vessel collision with ship loader in Durban, South Africa – USD 19.1 million

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Tony Chapman

Managing Director, Asia

Construction
Energy
Specialist Liabilities

Tony Chapman

ACII, FCILA

Managing Director, Asia

Asia

Expertise
Construction

Construction & Engineering

Energy

Energy

Specialist Liabilities

Specialist Liabilities

Location:

Singapore

Contact:

+65 9720 2726

Biography

Tony began his career in insurance as a loss adjuster based in the United Kingdom in the early 1990s, qualifying both as an Associate of the Chartered Insurance Institute (ACII) and a Fellow of the Chartered Institute of Loss Adjusters (FCILA). He later moved into international loss adjusting in 2004, initially as home-based foreign adjuster working from London before permanently relocating overseas in 2006. He has lived in Asia since 2007 and has lived in Singapore since 2011.

Tony has held a number of senior positions within loss adjusting firms and has handled claims in over 25 countries, across business lines including Construction, Product Liability, Property, Financial Lines, and Professional Indemnity.

He is a founding committee member of the Asia Power Forum and a founding member of the Construction and Engineering workgroup of the General Insurance Association in Singapore.

He joined Integra in July 2021 as Managing Director for the Asia region.

Claims Expertise
  • Products liability in Singapore – USD 5 million
  • Turbine Failure in Myanmar – USD 10 million
  • Discharge of fire protection system in data centre – USD 20 million
  • Explosion at petrochemical plant in the Republic of Korea – USD 160 million

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Phil Durrant

Phil Durrant

Managing Director – EMEA

Construction
Energy
Manufacturing & Engineered Lines
Mining
Specialist Liabilities

Phil Durrant

ACII, ACILA

Managing Director – EMEA

EMEA

Expertise
Construction

Construction & Engineering

Energy

Energy

Manufacturing & Engineered Lines

Manufacturing

Mining

Mining

Specialist Liabilities

Specialist Liabilities

Location:

London

Contact:

+44 7384 796291

Biography

Phil for 10 years held senior Chartered Adjuster/ Director positions based in London, Hong Kong and the Middle East. Thereafter, he worked for Zurich based in Singapore (8 years) as Chief Claims Officer Global Corporate / Commercial, and Chief Technical Officer (Asia Pacific) for all LoB’s including energy , construction, engineering, power, casualty with a high financial authority. His experience extends to managing complex major loss as a Chartered Adjuster and Insurer in different legal jurisdictions globally.

Phil returned to London late 2018 to join Integra as a working Chartered Adjuster / Managing Director EMEA

Claims Expertise
  • Oil, Gas and Petrochemicals – CBI Austria
  • Oil, Gas and Petrochemicals – compressor failure. OIL interest. Equatorial Guinea Africa.
  • Power Generation – transformer failure / fire – Vietnam.
  • Construction including DSU: fire – China
  • Construction: infrastructure – Australia

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Paul Latimer

Managing Director, Integra Risk Services

Construction

Paul Latimer

Managing Director, Integra Risk Services

Global

Expertise
Construction

Construction & Engineering

Location:

London

Contact:

+44 7826 161914

Biography

Paul is a recognised insurance practitioner, who joins Integra in September 2021, with over 25 years’ construction and engineering experience, having held senior broking and underwriting positions in the London Market at JLT, Catlin and Travelers.

His role at Integra is twofold; one in a business development capacity to support the continued growth of Integra’s global construction and engineering proposition in the London and International (re)insurance markets, and secondly to establish Integra Risk Services.

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Phil Moretti

Phillip Moretti

Managing Director – USA

Construction
Energy
Manufacturing & Engineered Lines
Mining
Technological Industries

Phillip Moretti

BEng, CPCU

Managing Director – USA

USA

Expertise
Construction

Construction & Engineering

Energy

Energy

Manufacturing & Engineered Lines

Manufacturing

Mining

Mining

Technological Industries

Technological Industries

Location:

Pittsburgh

Contact:

+1 412 841 6429 (Cell) / +1 412 782 4109 (Office)

Biography

Phil has over 32 years of experience in the property insurance industry. In 1987 he started his career as a Risk Engineering Specialist with FM Global where he obtained his Professional Engineering License and performed risk analysis and inspections of various industry properties including Mining, Power Generation, Gas Transmission, Minerals Conversion/Processing, Manufacturing and others.

In 1992 he transitioned into FM Global’s Loss Adjusting Group handling large complex claims in the industries outlined above. Phil was also part of their CAT team responding to most of the larger Catastrophe events in the US and Caribbean during his 13- year tenure as a field adjuster. In 2006 Phil took a position with Liberty Mutual Property as an Executive General Adjuster. Phil then moved to Zurich North America in 2007 as an AVP, Executive General Adjuster in Large Loss Property Claims directly handling large complex claims under All Risk and Builder’s Risk policies.

In 2011 he then moved into the Zurich Energy Claims Unit managing energy claims in Oil & Gas (offshore & onshore), Power Generation (fossil & renewable), Mining and Petrochemical industries. In 2018 to 2019 Phil was managing a group of Zurich Executive General Adjusters as an AVP Senior Property Claims Manager.

Other responsibilities included preparing and presenting Time Element and policy training courses/workshops to insureds, brokers, underwriters and claim representatives, and working with Underwriters and broker partners on policy wording development for various industry sectors including Power Generation, Renewable Energy and Healthcare.

Claims Expertise
  • Fire and explosion at a petrochemical facility in Texas (>$100 million)
  • Wildfire at geothermal power generating facility in California (>$50 million)
  • Fire in furniture board manufacturing facility in Mt. Jewett, PA (>$5 million)
  • Multiple large commercial 9/11 claims in downtown NY, NY (several >$100 million)
  • Mechanical breakdown of heat exchanger at semiconductor manufacturing facility (>$15 million)

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Thomas Pasley

Thomas Pasley

Technical Director – Australia & New Zealand

Construction
Manufacturing & Engineered Lines
Specialist Liabilities

Thomas Pasley

ANZIIF (Fellow), ACILA

Technical Director – Australia & New Zealand

Australia & New Zealand

Expertise
Construction

Construction & Engineering

Manufacturing & Engineered Lines

Manufacturing

Specialist Liabilities

Specialist Liabilities

Location:

Sydney

Contact:

+61 429 494 022 (Aus) / +64 22 3644 727 (NZ)

Biography

Thomas is a Chartered Loss Adjuster who has practiced from offices in New Zealand, the United Kingdom, Malaysia, and Australia since 1985. He is now Technical Director – Australia and New Zealand, based in Sydney, having transitioned from being Regional Managing Director. He has worked extensively on major losses around the world including Construction Risks, Power Generation, Industrial Processing Risks, Professional Indemnity, Casualty & Liability losses of many types. He has particular expertise in Casualty claims and losses of most facets across the Food & Beverage industries, with extensive involvement over a number of years. Thomas joined Integra Technical Services in September 2016.

Claims Expertise
  • Dairy Factory Fire, South Island, NZ USD 60,000,000
  • Earthquake damage to Supermarket Chain, Canterbury, NZ USD150,000,000
  • Multinational recall semi-conductor components, Malaysia, Europe, China USD5million
  • Construction Risks – multiple claims in Single Project Desalination Plant, Oman
  • Chemical Contamination of food products, global recall ex NZ

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Natalia Staina

Natalia Staina

Global Head of Operations & Chief Technology Officer

Natalia Staina

MBA, MSc Economics & Management (Hons)

Global Head of Operations & Chief Technology Officer

EMEA

Location:

London

Contact:

+44 (0) 774 721 8957

Biography

Natalia joined the Integra Technical Services in her role as Global Head of Operations, transitioning from a role of an Operations Manager with a Hedge Fund advisory. Prior to this role, Natalia fulfilled the role as a Committee Manager at the International Association of Oil & Gas Producers UK where she was responsible for Security, Safety, Subsea and Well Expert Committees. In this role she worked with and alongside subject matter experts from 77 global energy companies.

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Doug Horne

Doug Horne

Head of Marketing & Communications

Doug Horne

Head of Marketing & Communications

EMEA

Location:

London

Contact:

+44 7825 743566

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Find an expert

Loss adjusting team

Andres Alvarez

Andres Alvarez

Executive Adjuster

Construction
Energy
Manufacturing & Engineered Lines
Specialist Liabilities

Andres Alvarez

BArch

Executive Adjuster

Latin America

Expertise
Construction

Construction & Engineering

Energy

Energy

Manufacturing & Engineered Lines

Manufacturing

Specialist Liabilities

Specialist Liabilities

Location:

Mexico

Contact:

+52 55 3335 3804

Biography

Andres graduated as an Architect, and entered the loss adjusting profession in 2001, having previously worked as a consultant in a specialist firm of engineers / surveyors closely allied to the insurance / reinsurance industry. Initially Andres focused his professional loss adjusting activities on the energy sector, gaining considerable experience handling oil and gas claims, both onshore and offshore. In 2005 Andres joined another well established international loss adjusting practice in their Latin American regional offices in Mexico City and began to broaden his experience, continuing to handle large energy losses, predominantly onshore, but also gaining considerable exposure to a diverse range of large and complex Property / Casualty losses, particularly resulting from catastrophe events affecting the Latin American region.

Claims Expertise
  • Explosion in a Petrochemical Plant in Pajaritos, Veracruz, Mexico – US$323,000,000.00
  • Damages in a Hotels for Hurricane Wilma, Cancun, Mexico – US$55,000,000.00
  • Explosion in a building at the PEMEX Administrative Center, Mexico City, Mexico – US$17,000,000
  • Damages to Construction Works in Hydroelectric Plant – Alajuela, Costa Rica – US$800,000.00
  • Damage in a Steam Turbine, Veraguas, Panama – US$420,000.00

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David Appleton

Chartered Loss Adjuster

Specialist Liabilities

David Appleton

ACII, FCILA

Chartered Loss Adjuster

EMEA

Expertise
Specialist Liabilities

Specialist Liabilities

Location:

London

Contact:

+44 7900 982022

Biography

Prior to joining Integra Technical Services in London in 2007, David worked for a large international loss adjusting operation for 20 years. His first international job was managing a loss adjusting operation in Indonesia; other roles included two years in Thailand, and long spells firstly as a construction claims adjuster, increasingly specialising in property, casualty and specie claims. As well as having lived in Asia for more than five years, David has worked extensively throughout Europe, Scandanavia and the Middle East.

Claims Expertise
  • Motorway project public liability claims, Kosovo €2.8m
  • Recalls of / product liability claims for domestic appliances Europe, Israel – €10m+
  • Oil Storage tank failures (successful defences)
  • Defective roof insulation product, UK – £10m
  • Military hardware defects, Sweden/France – €1.5m

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Mike Atkinson

Senior Cost Engineer

Construction
Energy
Manufacturing & Engineered Lines

Mike Atkinson

BSc (Hons) Chemical Engineering, C.Eng, MIChemE

Senior Cost Engineer

Global

Expertise
Construction

Construction & Engineering

Energy

Energy

Manufacturing & Engineered Lines

Manufacturing

Location:

London

Contact:
Biography

Over thirty six years engineering project delivery, commercial and general management experience. Significant track record of delivery in high value capital projects (chemicals, brewing, food, petrochemicals, energy and manufacturing) and general business management.

Experienced in project, cost and contract management, business start-up/turnaround, new technology commercialisation, advanced manufacturing implementation, investment due diligence and complex project financial close. Significant commercial contract negotiation and management experience under-pinned by a very strong technical engineering background.

Highly developed analytical skills and commercial awareness and detailed analysis of complex resource time allocations.

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Keith Baker

Keith Baker

Executive Adjuster

Energy
Marine & Transport

Keith Baker

BA

Executive Adjuster

USA

Expertise
Energy

Energy

Marine & Transport

Marine & Transport

Location:

Houston

Contact:

+1 713 306 4478

Biography

Keith’s career began in the 1990’s in the residential and commercial construction management space, but turned to the oil field when he joined Schlumberger in their Drilling & Measurements division. He began as a Measurement While Drilling (MWD) Specialist who quickly learned to drill wells with Rotary Steerable equipment. During his time in the field Keith encountered many pressure control situations, both onshore and offshore while drilling in under balanced conditions. During this period Keith gained experience in all aspects of well completion and production operations. In 2008 he moved into International Loss Adjusting with Charles Taylor Adjusting, and six years later he joined Lloyd Warwick International. During this time Keith worked on large quantum losses (both onshore and offshore) including Control of Well, Oil Lease Property, Pollution Liability, Loss of Production Income, Business Interruption, CAR, WELCAR, and CGL claims, including International claims.

Keith’s experience also includes handling claims in the power generation, petrochemical, pipeline, and ports & terminal industry sectors.

Keith has also conducted various industry speaking engagements including the presentation of “Fracking and the Shale Revolution” at the Old Lloyd’s Library in May 2019.

Claims Expertise
  • Underground Blow Out:  OEE – onshore Texas, USA
  • Platform fire:  PD/LOPI, Straits of Magellan, Argentina
  • Crude Pipeline leak:  CGL, Ventura County, California, USA
  • Midstream Terminals:  Super Storm Sandy, PD & BI, New Jersey and New York, USA
  • Chemical manufacturing plant explosion & fire:  PD/BI, Port Neches, TX. USA

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Mark BalI

Mark Ball

Maritime Civil Engineer

Construction
Marine & Transport

Mark Ball

BEng, MEng, CEng, MICE

Maritime Civil Engineer

EMEA

Expertise
Construction

Construction & Engineering

Marine & Transport

Marine & Transport

Location:

London

Contact:

+44 7384 110567

Biography

Mark is a senior civil engineer with over 30 years of professional experience including the design and construction of major international multi-disciplinary projects such as ports, harbours, marinas and road tunnels including design, site supervision and management.

At Integra Mark’s principal activities concern the provision of advice on causation, damage, methods of repair and quantum together with engineering expertise and co-ordination of remedial works.

Additionally, Mark has specialist experience in unsafe Port and Berth investigations and has acted as an expert witness in both High Court and Arbitration proceedings.

Claims Expertise
  • Vessel damage to quay, Kingston, Jamaica
  • Vessel damage to Terminal structure, Fawley, UK
  • Storm damage to marina and berthed vessels, Grand Harbour, Malta
  • Damage to Iron Ore Terminal, Unsafe Port investigation, Expert Witness Testimony in the Hight Court, Sepetiba, Brazil
  • Seabed Remediation of wreck site, Giglio, Italy

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David Barry

Executive Adjuster

Construction

David Barry

BBS Risk Management & Insurance, DIP Loss Adjusting, AICLA, ANZIIF

Executive Adjuster

Australia & New Zealand

Expertise
Construction

Construction & Engineering

Location:

Melbourne

Contact:

+61 458 882 605

Biography

Following completion of a BBS Risk Management & Insurance (Hons) from the University of Limerick in 2006,David undertook professional studies and gained his Diploma in Loss Adjusting in 2010, whilst practicing as a Domestic & Commercial Loss Adjuster in Ireland. Following his emigration to Australia in 2010, David joined an International Loss Adjusting company, where at first, he focused on Domestic and mid-tier Commercial Losses. In 2017 David refocused his attention to specialise in the Construction, Power and Energy space, dealing with complex loss scenarios occurring both during the Construction Period and Defects Liability Period for both a range of Australian & International Insurers. David has a keen interest in the renewable & infrastructure sector and has managed a raft of complex claims to successful completion in both the renewable and infrastructure structure.

David’s keen interest in his specialism, insurance knowledge and common-sense approach, has allowed him to assist brokers, lawyers and Insurers in the successful resolution of sometimes highly complex and emotionally charged claims.

Claims Expertise
  • Energy Wind, Rotor Failure, Melbourne, Australia – AUD 2 million
  • CAR claim on bridge construction project, Melbourne, Australia – AUD 7.5 million
  • Commercial ISR, Foundation settlement, Melbourne, Australia – AUD 30 million
  • CAR, Secant Filter failure, Melbourne, Australia – AUD 4 million
  • CAR, Student Accommodation, water damage – AUD 5.7 million

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Torben Bell

Executive Adjuster / Country Manager, Australia & New Zealand

Construction
Energy
Manufacturing & Engineered Lines
Marine & Transport
Mining
Specialist Liabilities

Torben Bell

BA, HDE, AILA (SA), AICLA, ANZIIF CIP

Executive Adjuster / Country Manager, Australia & New Zealand

Australia & New Zealand

Expertise
Construction

Construction & Engineering

Energy

Energy

Manufacturing & Engineered Lines

Manufacturing

Marine & Transport

Marine & Transport

Mining

Mining

Specialist Liabilities

Specialist Liabilities

Location:

Melbourne

Contact:

+61 452 624 123

Biography

Originally an English and History Secondary School teacher by trade, Torben commenced his Loss Adjusting career in South Africa over 20 years ago.

In the early years Torben was fortunate to be exposed to claims across the entire spectrum, enabling him to develop a solid set of the fundamental skills required to progress to more complex and higher value claim investigations.

Over the past 16 years, Torben has investigated and managed a wide range of claim assessments ranging from large/complex property fire losses to public disorder/malicious damage/criminal incidents during periods of political unrest in South Africa and a significant marine impact damage claim involving a Vessel colliding with a harbour wall/associated equipment.

This experience gained across two continents (South Africa 2000 to 2017 and Australia 2017 to present) has provided Torben with a significant perspective on major/complex losses, and the diverse skills required to manage such losses.

Torben promotes an open, honest and transparent approach to claim investigations acknowledging the important of all the stakeholders on a claim and the critical significance of regular communication/interaction between all parties.

Claims Expertise
  • Fire, public disorder and malicious damage in a prison/correctional facility, Darwin, Northern Territory, Australia – USD 23 million
  • Storm & flood damage to printing works in Hobart, Tasmania, Australia – USD 11.3 million
  • Wholesaler building fire in Phoenix, KwaZulu Natal, South Africa – USD 5.5 million
  • Chemical Plant explosion, Durban, South Africa – USD 7.4 million
  • Marine Vessel collision with ship loader in Durban, South Africa – USD 19.1 million

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Catherine Bennett

Catherine Bennett

Senior Loss Adjuster

Specialist Liabilities

Catherine Bennett

BCom

Senior Loss Adjuster

Australia & New Zealand

Expertise
Specialist Liabilities

Specialist Liabilities

Location:

Sydney

Contact:

+61 400 238 749 (Aus) / +64 29 770 6393 (NZ)

Biography

Catherine is an experienced loss adjuster who commenced practice in March 2011, after the Canterbury Earthquake sequence. Using her background in accounting, business management and sales, she has worked extensively on business interruption, liability, recall and property losses. Catherine has worked as an accountant in Auckland and in Papua New Guinea, as a Financial Controller in New Zealand, as well as running her own business. Her broad range of experiences and her exceptional people skills assist in working with clients on their claims, be they; Business Interruption; Loss of Rents; Fidelity, or; Product Recall claims.

Claims Expertise
  • Stock and BI claims, Supermarket Chain, Canterbury Earthquakes, NZ
  • Contamination of sterilised surgical medical devices, Auckland NZ
  • Microbial Contamination (Listeria, E Coli etc) of food products, multiple claims, Australia & NZ
  • BI resulting from Breakdown in Pulp & Paper plants, North Island, NZ
  • Stock & BI from EQ damage for multiple stores selling “legal highs” with various levels of damage across Canterbury, NZ

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Sumeet Bhardwaj

Senior Engineering Adjuster

Construction

Sumeet Bhardwaj

BSc(Hons)Civil Eng, MIEAust, NER, RPEQ(Structural), Dip Loss Adj, ANZIIF (Snr Assoc), CIP, AICLA (Aff)

Senior Engineering Adjuster

Australia & New Zealand

Expertise
Construction

Construction & Engineering

Location:

Brisbane

Contact:

+61 411 236 090

Biography

Sumeet is a Registered Professional Engineer (RPEQ – Structural) and has spent 10 years working as Senior Forensic Engineer for insurance services providers in Australia. Prior to this he gained his Bachelor Honours Degree in Civil Engineering in Nottingham England and worked for major civil contractors in the UK.

With over 10 years’ experience in the claims/insurance services industry and over 13 years in construction/engineering, Sumeet specialises in major and complex construction claims. He has handled numerous large losses in Australia including claims for high rises, major civil projects and major rail projects under construction.

Claims Expertise
  • Water damage to high rise university building under construction, Brisbane, Australia
  • Storm damage to major railway upgrade project under construction, Brisbane, Australia
  • Defective solar hot water system to high rise apartment building, Adelaide, Australia
  • Defective material and workmanship to coastal apartment high rise, Gold Coast, Australia
  • Storm/flood damage to rural bridge upgrade, Croydon-Georgetown, Australia

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Matthew Biggleston

Loss Adjuster

Specialist Liabilities

Matthew Biggleston

Cert CILA BDMA Tech (ins) Tech IOSH

Loss Adjuster

EMEA

Expertise
Specialist Liabilities

Specialist Liabilities

Location:

London

Contact:

+44 7469 725814

Biography

Matthew began his insurance career in 2009, working for a UK General Insurer as a Claims Investigator.  He was exposed to ML, EL & PL claims as well as third-party property damage claims, occurring across London and the South-East.  He then moved into Loss Adjusting in 2014, investigating claims on a cradle to grave basis in both injury and third-party property damage, including underground services, escape of water, fire, accidental damage and impact.

In Matthew’s previous position, he worked in conjunction with his Utility Colleagues, assisting statutory water undertakers with clean and foul water claims, working to limit clients claims spend by proactively manging customers claims, he has also led two major incidents involving the management of partners, contractors and suppliers.

Matthew joined Integra in November 2021 to bolster its Liability offering.

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Alan Carrig

Senior Cost Engineer

Construction
Energy

Alan Carrig

BSc (Hons) Quantity Surveying

Senior Cost Engineer

Global

Expertise
Construction

Construction & Engineering

Energy

Energy

Location:

London

Contact:
Biography

Over thirty years construction and quantity surveying experience with a wide range of experience on major engineering and building projects including process plant projects (chemical, pharmaceutical, petrochemical), infrastructure (railways, roads), new build and refurbishment projects.

Experienced in project, cost and contract management, estates and facilities management, due diligence and corporate recovery, the commercial and project management of mechanical and electrical installations, building and civil engineering projects including the negotiation and placement of main contracts and subcontracts, the evaluation of variations, settlement of final accounts and contractual claims.

A strong understanding of on-site construction activities and a high level of IT skills, quantum baseline estimation along with Insured’s estimate and submission analysis.

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John Chambers

Regional Technical Director

Construction
Energy
Manufacturing & Engineered Lines

John Chambers

ACII, FCILA

Regional Technical Director

EMEA

Expertise
Construction

Construction & Engineering

Energy

Energy

Manufacturing & Engineered Lines

Manufacturing

Location:

Dubai

Contact:

+971 50 782 1310

Biography

John started working in the Middle Eastern/Africa area in 1982 and since then, working and living in Saudi Arabia, Kuwait, the UAE, Malawi and South Africa, he has handled more than 4000 claims, at the same time managing regional adjusting operations for three companies. He is probably the longest serving Adjuster in the Middle East Marketplace.

After serving some years in Kuwait, Saudi Arabia and Africa, in 1996 John took up residence in the UAE and worked there as Country Manager for various companies before, in 2003, joining Charles Taylor Adjusting as Manager for the Middle East/Western Asia.

Over these years, he has handled complex claims up to US$90M mainly in the engineering and technical fields with a preferred specialization in on-shore Power losses where he has been involved in major construction/operational losses in generating stations in UAE, Saudi Arabia, Qatar, Jordan, Syria, India, Pakistan, Sri Lanka and Turkey.

In addition to his preferred technical specialty, John has also handled large property and complex liability losses throughout the region, including managing all Regional property and liability claims on two multinational ports and terminals accounts.

In 2016, John left full time employment with Charles Taylor and became an independent consultant dealing mainly in operational power losses in Pakistan before joining Integra in February 2021 as Regional Technical Director based in the Middle East.

Claims Expertise
  • Major flooding damage on New Istanbul Airport, Turkey
  • Major feed cable failure and shut down of gas turbine for a year, Abu Dhabi
  • Repudiation and successful legal defence of major winter weather damage claim, Turkey
  • Major gas cloud explosion, Riyadh, RSA
  • Series of gas/steam turbine losses in Pakistan

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Tony Chapman

Managing Director, Asia

Construction
Energy
Specialist Liabilities

Tony Chapman

ACII, FCILA

Managing Director, Asia

Asia

Expertise
Construction

Construction & Engineering

Energy

Energy

Specialist Liabilities

Specialist Liabilities

Location:

Singapore

Contact:

+65 9720 2726

Biography

Tony began his career in insurance as a loss adjuster based in the United Kingdom in the early 1990s, qualifying both as an Associate of the Chartered Insurance Institute (ACII) and a Fellow of the Chartered Institute of Loss Adjusters (FCILA). He later moved into international loss adjusting in 2004, initially as home-based foreign adjuster working from London before permanently relocating overseas in 2006. He has lived in Asia since 2007 and has lived in Singapore since 2011.

Tony has held a number of senior positions within loss adjusting firms and has handled claims in over 25 countries, across business lines including Construction, Product Liability, Property, Financial Lines, and Professional Indemnity.

He is a founding committee member of the Asia Power Forum and a founding member of the Construction and Engineering workgroup of the General Insurance Association in Singapore.

He joined Integra in July 2021 as Managing Director for the Asia region.

Claims Expertise
  • Products liability in Singapore – USD 5 million
  • Turbine Failure in Myanmar – USD 10 million
  • Discharge of fire protection system in data centre – USD 20 million
  • Explosion at petrochemical plant in the Republic of Korea – USD 160 million

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Ewan Cresswell

Ewan Cresswell

Chairman

Construction
Energy
Manufacturing & Engineered Lines
Mining

Ewan Cresswell

BSc, MRICS, ACILA, ACIArb, MEI

Chairman

Global

Expertise
Construction

Construction & Engineering

Energy

Energy

Manufacturing & Engineered Lines

Manufacturing

Mining

Mining

Location:

London

Contact:

+44 7771 970970

Biography

Ewan began his professional life as a graduate chartered quantity surveyor in 1977. In 1979 he moved into loss adjusting, ultimately serving as Managing Director of International Adjusters Partnership/Cunningham IAP, Thomas Howell Group; Technical & Specialist Services Company and IRISC Technical Services.

In 1998 Ewan established Integra Technical Services which operates in the area of complex technical lines claims in property, casualty and marine insurance. Ewan has pioneered the development of innovative strategies for handling and fast tracking the settlement of major and complex losses

Claims Expertise
  • Power related EAR & DSU loss, approximately $240M of interim payments processed in 10 months, USA
  • European refinery loss circa €80M physical damage and business interruption combined, settled in under 3 months, 2 days following completion of repairs and re-start
  • Petrochemical loss physical damage and business interruption circa $110M, South America, concluded in under 6 months
  • Contingent Business Interruption losses sustained by a major motor manufacturer affecting 9 vehicle product lines throughout the Pacific Rim as a result of the Thai floods
  • Petrochemical loss circa $700M concluded in 9 months

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Hugo Damasceno

Hugo Damasceno

Senior Loss Adjuster

Specialist Liabilities

Hugo Damasceno

B.Arch

Senior Loss Adjuster

Australia & New Zealand

Expertise
Specialist Liabilities

Specialist Liabilities

Contact:

+64 22 3644727

Biography

Hugo has a bachelor’s degree in architecture, he is a Loss Adjuster, and a licenced building professional in New Zealand and Brazil. Hugo is also a New Zealand Green Building Council accredited professional and holds a certificate of proficiency in Environmental Impact Assessment. Hugo started his career working on the design and construction of housing developments, houses, and groups of high-density buildings. He also worked with catastrophe mitigation and management, frequently involving landslides and floods. He then moved to the commercial building field where he worked on various projects and construction including the Rio de Janeiro subway system, and several shopping malls.

In New Zealand, following the Canterbury earthquake sequence, commencing September 2010 and Wellington in 2016, Hugo became heavily involved in scoping and agreeing on reinstatement of earthquake damaged structure, initially working as a consultant for insured entities and then working in the claims management sector, agreeing and settling numerous losses for both earthquake damage and other building losses, including litigation support roles.

Hugo has also been involved with large and complex construction and project claims ranging from structural to cladding and weather tightness issues. Hugo has a wealth of experience on Catastrophe Response and Management. He has worked with floods, fire and earthquakes.

Claims Expertise
  • Seismic damage to multistorey buildings – wide span precast hollow-core structural units, façades and systems. Several – Wellington.
  • Water damage to foundations – 45,000 m², mill and warehouse – Waikato, NZ
  • Defective installation of Curtain Wall façade system, large multi-storey building, Canterbury, NZ
  • Contamination of Structural Dampers. Canterbury, NZ
  • Fire damage to warehouse buildings: 51m span self-supporting steel, on-site formed roofs. NZ

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Trevor Davis

Trevor Davis

Engineering Adjuster

Construction
Energy
Manufacturing & Engineered Lines

Trevor Davis

C.Eng, M.I. Mech. E.

Engineering Adjuster

EMEA

Expertise
Construction

Construction & Engineering

Energy

Energy

Manufacturing & Engineered Lines

Manufacturing

Location:

Dubai

Contact:
Biography

Trevor is a chartered mechanical engineer, starting his career as a project/design engineer for a UK manufacturing firm, before moving into insurance initially as an Engineering Surveyor for an insurance company, before transitioning into loss adjusting.

He has held senior adjusting roles for international adjusting firms working extensively across the Middle East region, including United Arab Emirates, Bahrain and the Kingdom of Saudi Arabia. He will be focussing on Energy, Construction & Engineering, and Manufacturing sectors.

Claims Expertise
  • Power station gas and steam turbine generator breakdown losses
  • Commercial property fires, thefts and flood damage
  • Aluminium smelter plant breakdowns
  • Sugar plant machinery
  • Construction projects – EAR & CAR

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David Dimelow

David Dimelow

UK Engineering Director

Construction
Energy

David Dimelow

MBA, BEng (Hons), MIMechE

UK Engineering Director

EMEA

Expertise
Construction

Construction & Engineering

Energy

Energy

Location:

London

Contact:

+44 7436 140579

Biography

David completed his mechanical & electrical engineering training at Rolls-Royce Plc dealing with the installation and commissioning of industrial and marine gas turbines. David entered the loss adjusting profession in 1988 as a specialist mechanical and electrical engineering loss adjuster. Over the last 33 years, David has dealt with engineering losses involving power, generation, onshore renewable energy (UK & Europe) and CHP equipment, including biomass generators, transformers, furnaces, steam & gas turbines, thrusters, cranes, installed plant & machinery, with the last 13 years handling multi-million pound wind turbine losses.

David joined Integra Technical Services in 2020 as the UK Engineering Director.

Claims Expertise
  • Wind Turbine Fire in Nacelle to 4MW unit Cambridgeshire UK
  • Trent Gas Turbine damaged during testing Derby UK
  • Nuclear power station Generator damaged during assembly Loughborough UK
  • Fire damage to a 400T capacity mobile crane High Wycombe UK
  • Boiler explosion to a CHP system Sleaford UK

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Leo Dixon

Leo Dixon

Chief Executive Officer

Construction
Energy
Mining

Leo Dixon

BSC (Hons), Accredited Mediator, Dip CII

Chief Executive Officer

Global

Expertise
Construction

Construction & Engineering

Energy

Energy

Mining

Mining

Location:

London

Contact:

+44 7875 887703

Biography

Leo joined Integra in 2015 as COO and was promoted to CEO in 2018. He has overall responsibility for delivering the company’s business plan and strategic objectives and is responsible for a number of Integra’s client relationships around the world. Prior to joining Integra, Leo was the Global Head of Energy Claims for Zurich Insurance Company and handled several of their largest and most complex claims during his tenure. He was the financial and technical authority for Energy claims in the company and engaged with colleagues around the world to ensure the settlement of the company’s more challenging claims.

Leo sat on the Global Claims Leadership Team and also the Zurich UK’s Senior Leadership Team. Before this role, Leo was Energy Claims Team Manager at JLT for five years and prior to that he was a Claims Consultant at Indecs LLP helping Oil & Gas companies prepare their insurance claims for presentation to Loss Adjusters. Leo has spoken at numerous conferences including Lillehammer Energy Conference, Clyde & Co Energy seminar, OEC London, Energy Insurance London, WTW Construction Workshop.

Leo is the editor of ‘integrated’, Integra’s magazine devoted to specialist lines claims management.

Claims Expertise
  • Lead Insurer handling failure of mooring system on FPSO (U.K). Approx USD1bn.
  • Co-Lead Insurer handling pit wall failure in mine (USA) Approx USD700m.
  • Co-Lead Insurer handling drilling rig fire in yard (Italy) Approx. USD70m
  • Lead Insurer – Control of Well claim (Angola) Approx USD30m.
  • Riser claim (Norway) Approx USD70m

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Andy Donnelly

Executive Adjuster

Construction

Andy Donnelly

BCom, ANZIIF DipLA, ANZIIF, AICLA

Executive Adjuster

Australia & New Zealand

Expertise
Construction

Construction & Engineering

Location:

Melbourne

Contact:

+61 458 972 754

Biography

Andy is a Senior Loss Adjuster specializing in the management of large and complex property losses across a broad range of industries.

Starting his Loss Adjusting career in 1999, Andy has over 20 years of commercial adjusting experience, with more than 10 years specializing in major loss.

He has a Bachelor of Commerce from Deakin University, with majors in Accounting and Insurance, and also holds a Diploma of Loss Adjusting. Andy is a Senior Associate of ANZIIF and an Affiliate of AICLA.

Andy manages a diverse portfolio of major property losses in both the public and private sectors. He delivers quality outcomes for Clients through the implementation of effective loss mitigation strategies.

Claims Expertise
  • Fire at Public School – AUD 6 million
  • Bushfire damage to Public Assets – AUD 35 million
  • Sewage Leak at major retailer – AUD 2 million
  • Fire at Chemical Manufacturer – AUD 1 million
  • Fire at Agricultural Processing Plant – AUD 10 million

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Phil Durrant

Phil Durrant

Managing Director – EMEA

Construction
Energy
Manufacturing & Engineered Lines
Mining
Specialist Liabilities

Phil Durrant

ACII, ACILA

Managing Director – EMEA

EMEA

Expertise
Construction

Construction & Engineering

Energy

Energy

Manufacturing & Engineered Lines

Manufacturing

Mining

Mining

Specialist Liabilities

Specialist Liabilities

Location:

London

Contact:

+44 7384 796291

Biography

Phil for 10 years held senior Chartered Adjuster/ Director positions based in London, Hong Kong and the Middle East. Thereafter, he worked for Zurich based in Singapore (8 years) as Chief Claims Officer Global Corporate / Commercial, and Chief Technical Officer (Asia Pacific) for all LoB’s including energy , construction, engineering, power, casualty with a high financial authority. His experience extends to managing complex major loss as a Chartered Adjuster and Insurer in different legal jurisdictions globally.

Phil returned to London late 2018 to join Integra as a working Chartered Adjuster / Managing Director EMEA

Claims Expertise
  • Oil, Gas and Petrochemicals – CBI Austria
  • Oil, Gas and Petrochemicals – compressor failure. OIL interest. Equatorial Guinea Africa.
  • Power Generation – transformer failure / fire – Vietnam.
  • Construction including DSU: fire – China
  • Construction: infrastructure – Australia

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Andrew Evans

Head of Construction, EMEA

Construction
Energy
Specialist Liabilities

Andrew Evans

Dip CII, ACILA

Head of Construction, EMEA

EMEA

Expertise
Construction

Construction & Engineering

Energy

Energy

Specialist Liabilities

Specialist Liabilities

Location:

London

Contact:

+44 7552 707 370

Biography

Andrew has been a specialist CAR/EAR Loss Adjuster for over 16 years and has handled numerous complex losses both in the Construction and Operational phases including DSU/ALOP claims relating to CAR/EAR arising from his nomination on Project Policies together with Contractor’s Annual Accounts.

He has undertaken assignments not only in the UK, but across Europe, Africa and the Middle East for a range of sectors including Residential and Commercial Developments, Civil Engineering, Tunnelling, Waste Water Treatment Works, Power Generation and Transmission, and Oil and Gas.

Claims Expertise
  • Construction – Storm Damage to Gas Pipeline, Poland
  • Power Generation – Steam Turbine Failure. Concentrated Solar Plant, Morocco
  • Construction – Defective Piling, UK
  • Construction – Tunnel Collapse, Turkey
  • Construction – Damage to Pressure Control Valves, Oman

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Fraser Galbraith

Fraser Galbraith

Engineering Adjuster

Construction
Energy

Fraser Galbraith

MEng

Engineering Adjuster

EMEA

Expertise
Construction

Construction & Engineering

Energy

Energy

Location:

London

Contact:

+44 7425 370095

Biography

Fraser is a civil and environmental engineer who began his career in 2012 working as a project engineer for MWH consultants (now Stantec) in Dubai. Fraser was promoted to the position of senior project engineer where he was responsible for the design of Dubai Municipalities’ largest and most sensitive infrastructure projects including the Jebel Ali Deep Stormwater Tunnel. In 2016 he joined International Power and Water Investments (IPWI) to utilise his engineering expertise and lead a team of engineers to develop infrastructure projects in the emerging markets of Africa and Asia. Project successes include a 235MW combined cycle power plant in Ghana, Africa and a 25,000 m3/day reverse osmosis drinking water plant in Patong, Thailand.

In 2019 Fraser moved to London with Integra Technical Services where he is working as an engineering loss adjuster focussed on adjusting Construction & Engineering (CAR & EAR) and Oil, Gas & Petrochemical claims both in the UK and internationally.

Claims Expertise
  • Solar Power, PV plant, Dubai. Approximate claim value between 500,000 USD
  • Viaduct balanced cantilever construction, Turkey – $750K
  • EAR Hydroelectric Dam, Portugal – $2m
  • Desalination Plant, Oman – $1.3m
  • Petrochemical Plant, Italy – $500K

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Andrew Gibson

Andrew Gibson

Executive Adjuster

Marine & Transport
Technological Industries

Andrew Gibson

BA, LLB, CIArb, CLA, AICLA (Aff)

Executive Adjuster

Australia & New Zealand

Expertise
Marine & Transport

Marine & Transport

Technological Industries

Technological Industries

Location:

Sydney

Contact:

+61 0408 006 827

Biography

A qualified lawyer, shipbroker and commercial arbitrator Andrew has worked in the marine, stevedoring and transport/logistics sector since 1981 – with a major Australian stevedore as a contracts manager, as a shipbroker on the Baltic Exchange in London, as General Manager Business Development with Sydney Ports Corporation and Commercial Manager and a director for P&O Ports (now DP World) Australia/NZ, prior to joining a major Australian insurance broker and third party claims administration business as Claims Administration Director.

With extensive experience in handling major and complex Marine and related losses in the APAC region, Andrew is a respected resource for loss adjusting matters relating to the shipping, port, stevedoring, transport and logistics sectors.

Claims Expertise
  • Honiara, Solomons/Brisbane, Australia (Marine – Cargo & Marine – Liabilities): these of helicopter parts from containers
  • Australia/New Zealand (Marine – Cargo): infestation damage to trucks/SUVs from USA – Freightliner trucks/Mercedes Benz SUVs, with risk management advice provided. Nominated adjuster for large Daimler Benz losses
  • Melbourne, Australia/Djakarta, Indonesia (Marine – Cargo): temperature damage to multiple consignments of milk powder
  • Sydney & Newcastle, Australia (Project Cargo): Light Rail & Sydney/Newcastle Growth Rail Projects inspect discharge of multiple rolling stock discharges (from vessel arrival/discharge/delivery to end receiver)
  • South Australia, Australia (Marine – Liabilities): damage to drill rig equipment during heavy haulage transit

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Laurence Goodliffe

Laurence Goodliffe

Chartered Loss Adjuster

Construction

Laurence Goodliffe

FCII, FCILA, FUEDI

Chartered Loss Adjuster

EMEA

Expertise
Construction

Construction & Engineering

Location:

London

Contact:

+44 7990 040812

Biography

Laurence is a Chartered Loss Adjuster having over 40 years’ experience, during his time in the UK and International Construction/Engineering markets before joining Integra in 2018.

He has handled numerous major and complex losses in all aspects of the Construction sector, including various nominations associated with Major Infrastructure, Mass Transit Systems and other Civil Engineering projects throughout his tenure in UK, South East Asia, Latin America and Middle East.

Claims Expertise
  • Damage to loaded Catalyst Material during Methanol Plant Expansion Project, Puerto La Cruz, Venezuela
  • Train collision in Mass Rapid Transit System, Caracas, Venezuela
  • Settlement in new, Cross Island Highway Project, Jamaica
  • Failure in LNG Storage facility, Trinidad
  • Construction failures in new Tank Farm Development, Fujairah, UAE

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Patrick Hardy

Patrick Hardy

Executive Adjuster

Construction
Energy
Mining

Patrick Hardy

ACII, Licensed Adjuster in Chile

Executive Adjuster

Latin America

Expertise
Construction

Construction & Engineering

Energy

Energy

Mining

Mining

Location:

Chile

Contact:

+56 9 9324 2450

Biography

Patrick began working as a loss adjuster following the 1985 earthquake in Chile. After taking time off to complete the CII diploma course at the Chartered Insurance Institute college in Sevenoaks, Patrick continued to work for multinational firms of loss adjusters, initially as part of their CAT teams following hurricanes Gilbert and Hugo. He was then transferred to Spain, following which he moved to London, where he was the liaison adjuster for the firm’s offices in Latin America. He was then transferred to Venezuela, following which he opened the firm’s branch in Argentina. Patrick then returned to Chile, to manage the local office of a multinational firm of adjusters before working with Integra Technical Services Chile in March 2015

Patrick is an experienced property damage and business interruption adjuster, having handled losses in a wide variety of industries, frequently on large/complex losses that require leading a team of specialist engineers, surveyors, accountants and lawyers. A sound working knowledge of the judicial and fiscal procedures in the southern part of Latin America has also enabled Patrick to handle a wide variety of casualty losses throughout the region.

Claims Expertise
  • TPL arising from pollution – various claims and locations in Ecuador and Venezuela.
  • Power generation losses with BI – various claims and locations in Chile and Argentina
  • Mining – various claims in copper mines, both operational and EAR risks, Chile & Peru
  • CAR – Losses involving underground railway construction in Buenos Aires & Santiago
  • Machinery Breakdown – wide variety of losses in various industries throughout South America

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Alison Hazell

Alison Hazell

Senior Loss Adjuster

Construction

Alison Hazell

MSc, BSc, MRICS

Senior Loss Adjuster

EMEA

Expertise
Construction

Construction & Engineering

Location:

London

Contact:

+44 7789 635744

Biography

Alison is a Chartered Surveyor and developed her professional background in the Commercial Property arena in both London and Glasgow. She has a total of 14 years of loss adjusting experience specialising in Property/CAR/EAR losses including DSU/ALOP claims.

With Integra, Alison has handled complex and high value claims in the Bahamas, Turkey, Cyprus,Portugal and the UK including manufacturing facilities, commercial developments, power generation plants, Civil Engineering and Tunnelling projects. Alison joined Integra in 2011.

Claims Expertise
  • Hurricane Damage to Solar Salt facility, Great Inagua, Bahamas
  • Tunnel Collapse near Izmit, Turkey
  • Viaduct Collapse, Manavgat, Turkey
  • Slope failure and gas pipeline explosion, Silivri, Turkey
  • Escape of concrete into third party property, Limassol, Cyprus

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Ian Jamieson

Ian Jamieson

Senior Loss Adjuster

Construction
Manufacturing & Engineered Lines
Marine & Transport

Ian Jamieson

BA, CA

Senior Loss Adjuster

Australia & New Zealand

Expertise
Construction

Construction & Engineering

Manufacturing & Engineered Lines

Manufacturing

Marine & Transport

Marine & Transport

Location:

Sydney

Contact:

+61 417 813 287

Biography

Ian is a Chartered Accountant with extensive experience in the rail, transport and logistics sectors. Ian has been involved in significant rail incidents including the adjustment and successful negotiation of claims totaling in excess of AUD$50 million. In addition, Ian has been loss adjusting for five years and has adjusted complex business interruption losses for various industries as diverse as mining and aquaculture. Related experience includes analysing procurement contracts and management of loss-related procurement projects.

Claims Expertise
  • Major rail derailments in Australia
  • Damages incurred during transit
  • Onshore gas claims during construction
  • Business interruption claims to to flood and fire
  • Production losses in the wine industry due to manufacturing issues and storm damage

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Anand Javaji

Senior Engineering Adjuster

Construction
Energy
Manufacturing & Engineered Lines
Marine & Transport
Mining
Specialist Liabilities
Technological Industries

Anand Javaji

BEng, ACLA, ANZIIP, CIPO, DipLA

Senior Engineering Adjuster

Australia & New Zealand

Expertise
Construction

Construction & Engineering

Energy

Energy

Manufacturing & Engineered Lines

Manufacturing

Marine & Transport

Marine & Transport

Mining

Mining

Specialist Liabilities

Specialist Liabilities

Technological Industries

Technological Industries

Location:

Melbourne

Contact:

+61 459 257 911

Biography

Anand holds a First Class degree in Mechanical Engineering. Anand is a Chartered Loss Adjuster and is a Senior Associate member of ANZIIF, having completed his Diploma in Loss Adjusting and is currently pursuing Diploma from CILA.

Anand commenced his career as an engineering designer for a fabrication company before joining an insurance company as a Risk Engineer. He moved into loss adjusting in 2010 and has worked on a variety of claims from machinery breakdown to fire, cyclone and weather event perils to marine cargo, claims on EAR, CAR and ISR policies. Anand specialises in complex engineering/manufacturing claims, power generation, rolling stock , construction and niche product liability claims.

He has also conducted Risk Engineering and Insurance valuations for large manufacturing companies and for Airports in India.

Claims Expertise
  • Manufacturing – Boiler Explosion & resultant damage at an Oat Mill in Victoria – MD & BI circa AUD12.0M
  • Construction – Collapse of steam turbine rotor during craneage at a steel plant in India- MD claim circa AUD3.5M
  • Product Liability – Damage to third party machinery due to polymer resin. Multiple claimants. Settled for one claimant for AUD1.4M
  • Cyclone Hudhud – Damage to alloy wheels manufacturing Unit in India. MD claim AUD3.0M net of AUD3.6M salvage adjustment
  • Rolling Stock – Derailment of Rolling Stock. Estimated Claim AUD3.0M net of AUD2.0M Self Retention and currently on-going

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Craig Jones

Senior Adjuster

Construction
Specialist Liabilities

Craig Jones

ACILA, AIFAA, BSc (Forensic Investigation)

Senior Adjuster

Australia & New Zealand

Expertise
Construction

Construction & Engineering

Specialist Liabilities

Specialist Liabilities

Location:

Sydney

Contact:

+61 497 536 791

Biography

Craig is a Chartered Loss Adjuster with over 12 years international loss adjusting experience and an honours degree in Forensic Investigation.

He started his loss adjusting career in the Middle East, and extensively travelled the region before moving to Australia in 2018. He has handled a diverse portfolio of large and complex claims across a variety of disciplines, including commercial property, construction, engineering, liability, fire investigation and financial losses.

Claims Expertise
  • Damage to Solar Farm
  • Fire damage to stock in warehouse
  • Ingress of seawater to contract site
  • Hail damage

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Paul Latimer

Managing Director, Integra Risk Services

Construction

Paul Latimer

Managing Director, Integra Risk Services

Global

Expertise
Construction

Construction & Engineering

Location:

London

Contact:

+44 7826 161914

Biography

Paul is a recognised insurance practitioner, who joins Integra in September 2021, with over 25 years’ construction and engineering experience, having held senior broking and underwriting positions in the London Market at JLT, Catlin and Travelers.

His role at Integra is twofold; one in a business development capacity to support the continued growth of Integra’s global construction and engineering proposition in the London and International (re)insurance markets, and secondly to establish Integra Risk Services.

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Eoin Lawless

Loss Adjuster

Specialist Liabilities

Eoin Lawless

LLM Hons, PG Dip Bus Admin

Loss Adjuster

Australia & New Zealand

Expertise
Specialist Liabilities

Specialist Liabilities

Location:

Auckland

Contact:

+64 27 538 2529

Biography

Eoin has over 35 years’ insurance experience, starting his career working in claims for insurance companies, handling all commercial classes including liability, financial lines and marine, with brief spells in underwriting and broking. He later joined a specialist commercial loss adjusting firm, focusing on high value, complex insurance claims and commercial disputes. While there, he studied law at University of Auckland, graduating with a Masters in Corporate and Commercial Law in 2014.

In addition to his loss adjusting work, Eoin holds a practising certificate as a barrister and adjudicates and mediates disputes between clients and a statutory insurer. He has previously appeared as counsel in the District and High Courts and Waitingi Tribunal.

Eoin’s specialities include Public & Products Liability, Professional Indemnity and Dispute Resolutions and joined Integra in May 2021.

Claims Expertise
  • Public liability claims for water/wastewater network operator
  • Product liability claim for multinational supplier in hotel
  • Professional Indemnity/Construction Liability claim for water/wastewater designer
  • Product liability claims for consumer electronics/whiteware manufacturers/importers/distributors
  • Numerous building defect/ leaky building claims
  • Product liability claim for supplier to horticulture/viticulture industry
  • Wide variety of Professional Indemnity claims.

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Mac BeanIan

Iain Mac Bean

Executive Adjuster

Construction
Energy
Manufacturing & Engineered Lines
Specialist Liabilities
Technological Industries

Iain Mac Bean

Executive Adjuster

USA

Expertise
Construction

Construction & Engineering

Energy

Energy

Manufacturing & Engineered Lines

Manufacturing

Specialist Liabilities

Specialist Liabilities

Technological Industries

Technological Industries

Location:

Miami

Contact:

+1 305 849 2024

Biography

Iain is a seasoned claims professional with over 30 years multinational experience with large and complex losses in the property sector. He has wide ranging multi-lines experience, with a focus on renewable energy – both construction and operations, with DSU / BI following. Iain also has extensive CAT management experience.

Claims Expertise
  • Multiple construction losses at solar facility, incl. failure of hot salt tank (CSP with thermal energy storage) – Tonopah, Nevada, USA
  • Failure of heat exchangers in solar facility (CSP with thermal energy storage) – Gila Bend, Arizona, USA
  • Construction losses (storm damage) on infrastructure developments (toll roads) – Houston, Texas, USA
  • Fire loss (property and business interruption following) in large retail facility in San Pedro Sula, Honduras
  • Wind turbine losses (construction losses, blade failures, hub and nacelle frame failures, fires and gearbox failures) – throughout the USA

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Simon Marshall

Senior Risk Engineer

Construction
Energy
Manufacturing & Engineered Lines

Simon Marshall

CEng, BEng, MIMechE

Senior Risk Engineer

Global

Expertise
Construction

Construction & Engineering

Energy

Energy

Manufacturing & Engineered Lines

Manufacturing

Location:

London

Contact:

+44 7469 689015

Biography

Simon commenced his career at Babcock Energy in 1986 as a technician trainee. On completion of the training scheme, he held various positions, including design engineer, field service / commissioning engineer and lead design engineer, before transitioning into the insurance sector in 1995. 

Since then, he has gained a good understanding of the commercial aspects of engineering insurance working for insurer and broking companies as both a risk engineer and underwriter of construction and engineering risks. 

More recently he worked for a global provider of independent specialist consultancy risk management solutions to the Engineering and Construction insurance sector.

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Ross McClellan

Loss Adjuster

Construction

Ross McClellan

Loss Adjuster

EMEA

Expertise
Construction

Construction & Engineering

Location:

London

Contact:

+44 7469 689739

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Neil McCraney

Loss Adjuster

Construction
Specialist Liabilities

Neil McCraney

Loss Adjuster

EMEA

Expertise
Construction

Construction & Engineering

Specialist Liabilities

Specialist Liabilities

Location:

London

Contact:

+44 7469 547462

Biography

Neil’s insurance career commenced in 1996 when he joined a leading UK insurer handing a mixture of Property and Personal Injury claims. He later dealt with a wide range of Commercial and Local Authority claims including Employers Liability and Third Party Liability injury and property damage cases.

In 2006, Neil joined the Construction and Engineering team of an international loss adjusting firm and has since accrued over 15 years’ experience handling a wide range of inherent defect, construction, personal and employers liability losses across major contractors annual accounts and specific project nominations.

Claims Expertise
  • Latent defect claim covering multiple issues across a multi-occupied property
  • Third party property damage caused by flooding following works
  • Damage to furniture/equipment to be installed in Medical Research building
  • Plant hire claim involving the theft of two excavators from site
  • Various Personal injury claims

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Kevin McElhenny

Kevin McElhenny

Chartered Loss Adjuster

Construction
Energy
Mining

Kevin McElhenny

BSc (Hons), CivEng, BCom, ANZIIF (Fellow), ACLA

Chartered Loss Adjuster

Australia & New Zealand

Expertise
Construction

Construction & Engineering

Energy

Energy

Mining

Mining

Location:

Sydney

Contact:

+61 437 229 186

Biography

Kevin has an honours degree in Civil Engineering and a Bachelor of Commerce degree. He is also a Fellow of ANZIIF and an Associate member of the Australasian Institute of Chartered Loss Adjusters (AICLA). Kevin spent twelve years working as an engineer in the mining industry in South Africa, finishing as engineering manager for a gold mine before moving into project work. He then spent six years in project management of construction of process plants and shafts in Southern Africa and as a technical consultant for a furnace project in Saudi Arabia.

Kevin has practiced as a loss adjuster since 1998, concentrating on engineering, construction and mining related claims, as well as engineering aspects of major property losses. He also has specialist expertise in train derailments and has experience in claims for power stations and port operations.

Claims Expertise
  • Energy – Power generation – Traralgon Australia; failure of 560MW generator – PD & BI circa AUD70.0M
  • Marine – Rail Transport – Wallan, Australia – derailment of passenger service – circa AUD10.0M
  • Other General Property – Townsville, Australia – storm/flood damage to telecommunications equipment – circa AUD2.5M
  • Energy – Renewables – Invernell Australia – various claims for damage to wind turbines during construction and operational phase of project including PD and DSU/BI
  • Construction – Rail Transport– Kellyville Australia –claims for failures of viaducts and potential DSU

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Iain McLennan

Executive Adjuster

Construction
Energy
Manufacturing & Engineered Lines

Iain McLennan

BSc, MRICS, ACILA, ACLA

Executive Adjuster

Australia & New Zealand

Expertise
Construction

Construction & Engineering

Energy

Energy

Manufacturing & Engineered Lines

Manufacturing

Location:

Sydney

Contact:

+61 466 326 671

Biography

After training as a Quantity Surveyor Iain gained accreditation as a Qualified Surveyor in 1993. He worked both in private practice and in a contracting organisation before becoming a loss adjuster in 1995. Iain relocated to Australia at the beginning of 2011 and has gained experience in a number of disciplines including Commercial “All” Risks (ISR), major and complex losses involving business interruption, contract works, and plant and machinery. This included responding to catastrophe events such as storms, floods and freezing temperatures.

Iain has experience in losses involving food processing facilities, power stations, schools and universities, manufacturing, recycling, and environmental industries, construction projects, commercial and residential, wind farms, hospitals, residential care homes and historic buildings and high net worth claims.

With his core surveying knowledge, Iain has specialised in Construction “All” Risks (CAR) and been involved in a number of high profile claims involving delay analysis and exposures under Delay In Start Up policies.

Claims Expertise
  • Storm damage to major infrastructure project, NSW, Australia
  • Collapse of cooling tower structure in a Power Station, WA, Australia
  • Bushfire damage to expansion of Hydro Electricity Plant under construction, NSW, Australia
  • Fire in co-generation plant under construction, QLD, Australia
  • Overheating and subsequent damage to turbine in Alumina Plant, WA, Australia
  • Structural failure in apartment development, NSW, Australia

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David Montgomery

Executive Adjuster

Energy

David Montgomery

Executive Adjuster

USA

Expertise
Energy

Energy

Location:

Houston

Contact:

+1 281 851 8208

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Phil Moretti

Phillip Moretti

Managing Director – USA

Construction
Energy
Manufacturing & Engineered Lines
Mining
Technological Industries

Phillip Moretti

BEng, CPCU

Managing Director – USA

USA

Expertise
Construction

Construction & Engineering

Energy

Energy

Manufacturing & Engineered Lines

Manufacturing

Mining

Mining

Technological Industries

Technological Industries

Location:

Pittsburgh

Contact:

+1 412 841 6429 (Cell) / +1 412 782 4109 (Office)

Biography

Phil has over 32 years of experience in the property insurance industry. In 1987 he started his career as a Risk Engineering Specialist with FM Global where he obtained his Professional Engineering License and performed risk analysis and inspections of various industry properties including Mining, Power Generation, Gas Transmission, Minerals Conversion/Processing, Manufacturing and others.

In 1992 he transitioned into FM Global’s Loss Adjusting Group handling large complex claims in the industries outlined above. Phil was also part of their CAT team responding to most of the larger Catastrophe events in the US and Caribbean during his 13- year tenure as a field adjuster. In 2006 Phil took a position with Liberty Mutual Property as an Executive General Adjuster. Phil then moved to Zurich North America in 2007 as an AVP, Executive General Adjuster in Large Loss Property Claims directly handling large complex claims under All Risk and Builder’s Risk policies.

In 2011 he then moved into the Zurich Energy Claims Unit managing energy claims in Oil & Gas (offshore & onshore), Power Generation (fossil & renewable), Mining and Petrochemical industries. In 2018 to 2019 Phil was managing a group of Zurich Executive General Adjusters as an AVP Senior Property Claims Manager.

Other responsibilities included preparing and presenting Time Element and policy training courses/workshops to insureds, brokers, underwriters and claim representatives, and working with Underwriters and broker partners on policy wording development for various industry sectors including Power Generation, Renewable Energy and Healthcare.

Claims Expertise
  • Fire and explosion at a petrochemical facility in Texas (>$100 million)
  • Wildfire at geothermal power generating facility in California (>$50 million)
  • Fire in furniture board manufacturing facility in Mt. Jewett, PA (>$5 million)
  • Multiple large commercial 9/11 claims in downtown NY, NY (several >$100 million)
  • Mechanical breakdown of heat exchanger at semiconductor manufacturing facility (>$15 million)

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Glenn Nadworny

Senior Adjuster

Construction
Energy
Manufacturing & Engineered Lines
Mining
Specialist Liabilities

Glenn Nadworny

P.Eng., CIP

Senior Adjuster

Australia & New Zealand

Expertise
Construction

Construction & Engineering

Energy

Energy

Manufacturing & Engineered Lines

Manufacturing

Mining