Technical talent

Andres graduated as an Architect, and entered the loss adjusting profession in 2001, having previously worked as a consultant in a specialist firm of engineers / surveyors closely allied to the insurance / reinsurance industry. Initially Andres focused his professional loss adjusting activities on the energy sector, gaining considerable experience handling oil and gas claims, both onshore and offshore. In 2005 Andres joined another well established international loss adjusting practice in their Latin American regional offices in Mexico City and began to broaden his experience, continuing to handle large energy losses, predominantly onshore, but also gaining considerable exposure to a diverse range of large and complex Property / Casualty losses, particularly resulting from catastrophe events affecting the Latin American region.

Prior to joining Integra Technical Services in London in 2007, David worked for a large international loss adjusting operation for 20 years. His first international job was managing a loss adjusting operation in Indonesia; other roles included two years in Thailand, and long spells firstly as a construction claims adjuster, increasingly specialising in property, casualty and specie claims. As well as having lived in Asia for more than five years, David has worked extensively throughout Europe, Scandanavia and the Middle East.

Keith’s career began in the 1990’s in the residential and commercial construction management space, but turned to the oil field when he joined Schlumberger in their Drilling & Measurements division. He began as a Measurement While Drilling (MWD) Specialist who quickly learned to drill wells with Rotary Steerable equipment. During his time in the field Keith encountered many pressure control situations, both onshore and offshore while drilling in under balanced conditions. During this period Keith gained experience in all aspects of well completion and production operations. In 2008 he moved into International Loss Adjusting with Charles Taylor Adjusting, and six years later he joined Lloyd Warwick International. During this time Keith worked on large quantum losses (both onshore and offshore) including Control of Well, Oil Lease Property, Pollution Liability, Loss of Production Income, Business Interruption, CAR, WELCAR, and CGL claims, including International claims.

Keith’s experience also includes handling claims in the power generation, petrochemical, pipeline, and ports & terminal industry sectors.

Keith has also conducted various industry speaking engagements including the presentation of “Fracking and the Shale Revolution” at the Old Lloyd’s Library in May 2019.

Mark is a senior civil engineer with over 30 years of professional experience including the design and construction of major international multi-disciplinary projects such as ports, harbours, marinas and road tunnels including design, site supervision and management.

At Integra Mark’s principal activities concern the provision of advice on causation, damage, methods of repair and quantum together with engineering expertise and co-ordination of remedial works.

Additionally, Mark has specialist experience in unsafe Port and Berth investigations and has acted as an expert witness in both High Court and Arbitration proceedings.

Following completion of a BBS Risk Management & Insurance (Hons) from the University of Limerick in 2006,David undertook professional studies and gained his Diploma in Loss Adjusting in 2010, whilst practicing as a Domestic & Commercial Loss Adjuster in Ireland. Following his emigration to Australia in 2010, David joined an International Loss Adjusting company, where at first, he focused on Domestic and mid-tier Commercial Losses. In 2017 David refocused his attention to specialise in the Construction, Power and Energy space, dealing with complex loss scenarios occurring both during the Construction Period and Defects Liability Period for both a range of Australian & International Insurers. David has a keen interest in the renewable & infrastructure sector and has managed a raft of complex claims to successful completion in both the renewable and infrastructure structure.

David’s keen interest in his specialism, insurance knowledge and common-sense approach, has allowed him to assist brokers, lawyers and Insurers in the successful resolution of sometimes highly complex and emotionally charged claims.

Originally an English and History Secondary School teacher by trade, Torben commenced his Loss Adjusting career in South Africa over 20 years ago.

In the early years Torben was fortunate to be exposed to claims across the entire spectrum, enabling him to develop a solid set of the fundamental skills required to progress to more complex and higher value claim investigations.

Over the past 16 years, Torben has investigated and managed a wide range of claim assessments ranging from large/complex property fire losses to public disorder/malicious damage/criminal incidents during periods of political unrest in South Africa and a significant marine impact damage claim involving a Vessel colliding with a harbour wall/associated equipment.

This experience gained across two continents (South Africa 2000 to 2017 and Australia 2017 to present) has provided Torben with a significant perspective on major/complex losses, and the diverse skills required to manage such losses.

Torben promotes an open, honest and transparent approach to claim investigations acknowledging the important of all the stakeholders on a claim and the critical significance of regular communication/interaction between all parties.

Mike graduated with an Accounting & Management Information Systems degree, has spent much of his professional career in finance, accounting and project management roles for large corporates, not-for-profit and governmental organisations.

In 2006 he transitioned to the construction industry before moving into the insurance sector in 2011. Whilst working as a consultant to loss adjusting companies, he handled losses involving Oil & Gas, Fuel & Heating, Silo & Tank Storage, Mining, Fracking, Shipping, Manufacturing, Construction and Health.

Sumeet is a Registered Professional Engineer (RPEQ – Structural) and has spent 10 years working as Senior Forensic Engineer for insurance services providers in Australia. Prior to this he gained his Bachelor Honours Degree in Civil Engineering in Nottingham England and worked for major civil contractors in the UK.

With over 10 years’ experience in the claims/insurance services industry and over 13 years in construction/engineering, Sumeet specialises in major and complex construction claims. He has handled numerous large losses in Australia including claims for high rises, major civil projects and major rail projects under construction.

Matthew began his insurance career in 2009, working for a UK General Insurer as a Claims Investigator.  He was exposed to ML, EL & PL claims as well as third-party property damage claims, occurring across London and the South-East.  He then moved into Loss Adjusting in 2014, investigating claims on a cradle to grave basis in both injury and third-party property damage, including underground services, escape of water, fire, accidental damage and impact.

In Matthew’s previous position, he worked in conjunction with his Utility Colleagues, assisting statutory water undertakers with clean and foul water claims, working to limit clients claims spend by proactively manging customers claims, he has also led two major incidents involving the management of partners, contractors and suppliers.

Matthew joined Integra in November 2021 to bolster its Liability offering.

John started working in the Middle Eastern/Africa area in 1982 and since then, working and living in Saudi Arabia, Kuwait, the UAE, Malawi and South Africa, he has handled more than 4000 claims, at the same time managing regional adjusting operations for three companies. He is probably the longest serving Adjuster in the Middle East Marketplace.

After serving some years in Kuwait, Saudi Arabia and Africa, in 1996 John took up residence in the UAE and worked there as Country Manager for various companies before, in 2003, joining Charles Taylor Adjusting as Manager for the Middle East/Western Asia.

Over these years, he has handled complex claims up to US$90M mainly in the engineering and technical fields with a preferred specialization in on-shore Power losses where he has been involved in major construction/operational losses in generating stations in UAE, Saudi Arabia, Qatar, Jordan, Syria, India, Pakistan, Sri Lanka and Turkey.

In addition to his preferred technical specialty, John has also handled large property and complex liability losses throughout the region, including managing all Regional property and liability claims on two multinational ports and terminals accounts.

In 2016, John left full time employment with Charles Taylor and became an independent consultant dealing mainly in operational power losses in Pakistan before joining Integra in February 2021 as Regional Technical Director based in the Middle East.

Tony began his career in insurance as a loss adjuster based in the United Kingdom in the early 1990s, qualifying both as an Associate of the Chartered Insurance Institute (ACII) and a Fellow of the Chartered Institute of Loss Adjusters (FCILA). He later moved into international loss adjusting in 2004, initially as home-based foreign adjuster working from London before permanently relocating overseas in 2006. He has lived in Asia since 2007 and has lived in Singapore since 2011.

Tony has held a number of senior positions within loss adjusting firms and has handled claims in over 25 countries, across business lines including Construction, Product Liability, Property, Financial Lines, and Professional Indemnity.

He is a founding committee member of the Asia Power Forum and a founding member of the Construction and Engineering workgroup of the General Insurance Association in Singapore.

He joined Integra in July 2021 as Managing Director for the Asia region.

In a career of over 25 years, Daniel has worked as an Engineer and Manager in the power industry, and as a Risk Engineer, Underwriter and Manager in the insurance industry.

In the power industry, Daniel was involved in the design, construction, commissioning, operation and maintenance of coal fired and gas fired power plants. His experience in this sector was gained working with a State Owned Utility, an Independent Power Producer, several Contractors, and an Integrated Energy Company.

As a Risk Engineer, Daniel was focussed on the identification, quantification and management of risks associated with power generation, transmission and distribution in Australia, New Zealand and Asia for a leading global Insurer. During this time Daniel inspected over 100 power facilities and prepared detailed underwriting reports and risk improvement recommendation reports.

As an Underwriter, Daniel underwrote power, energy and mining risks in Australia and New Zealand for several major Insurers and managed portfolios of up to AUD25,000,000 annual premium. This included the underwriting of power generation, transmission and distribution risks; onshore oil and gas risks, petrochemical risks and open cut mining risks.

Having relocated to Singapore in 2017, Gareth has worked extensively on major losses across the Asia Pacific region, particularly in the mining sector, and has worked on some of the highest profile multi-jurisdictional cyber incidents within Asia and around the world.

He has expertise across various sectors, including Property, Energy, Cyber, and Mining especially with iron ore and coal mining claims and joins both Tony Chapman and Navin Vasan in the Integra Singapore office.

Gareth, who is dual qualified as both a member of the Institute of Chartered Accountants (Australia & New Zealand) and a member of the Australasian Institute of Chartered Loss Adjusters (AICILA) speaks three languages – English, Japanese and Mandarin.

Luke graduated in Business and Economics from University of Strathclyde in 2006 and started his insurance career within the claims department of QBE Melbourne After a couple of years he transitioned to become an internal loss adjuster servicing their own customers.

His time as an internal loss adjuster led to a career in the profession and after six years at QBE, he joined an international adjusting firm in Melbourne handling commercial property claims before progressing on to be responsible for major and complex losses.

Ewan began his professional life as a graduate chartered quantity surveyor in 1977. In 1979 he moved into loss adjusting, ultimately serving as Managing Director of International Adjusters Partnership/Cunningham IAP, Thomas Howell Group; Technical & Specialist Services Company and IRISC Technical Services.

In 1998 Ewan established Integra Technical Services which operates in the area of complex technical lines claims in property, casualty and marine insurance. Ewan has pioneered the development of innovative strategies for handling and fast tracking the settlement of major and complex losses, particularly in construction, power generation and the process industries.

Stephen is ACILA qualified and joins Integra with over 13 years’ loss adjusting experience within regional and international adjusting firms. He has been instructed to investigate and settle both property damage and business interruption losses emanating from  the commercial property and heavy industry sectors.

Trevor is a chartered mechanical engineer, starting his career as a project/design engineer for a UK manufacturing firm, before moving into insurance initially as an Engineering Surveyor for an insurance company, before transitioning into loss adjusting.

He has held senior adjusting roles for international adjusting firms working extensively across the Middle East region, including United Arab Emirates, Bahrain and the Kingdom of Saudi Arabia. He will be focussing on Energy, Construction & Engineering, and Manufacturing sectors.

Andy is a Senior Loss Adjuster specializing in the management of large and complex property losses across a broad range of industries.

Starting his Loss Adjusting career in 1999, Andy has over 20 years of commercial adjusting experience, with more than 10 years specializing in major loss.

He has a Bachelor of Commerce from Deakin University, with majors in Accounting and Insurance, and also holds a Diploma of Loss Adjusting. Andy is a Senior Associate of ANZIIF and an Affiliate of AICLA.

Andy manages a diverse portfolio of major property losses in both the public and private sectors. He delivers quality outcomes for Clients through the implementation of effective loss mitigation strategies.

Phil for 10 years held senior Chartered Adjuster/ Director positions based in London, Hong Kong and the Middle East. Thereafter, he worked for Zurich based in Singapore (8 years) as Chief Claims Officer Global Corporate / Commercial, and Chief Technical Officer (Asia Pacific) for all LoB’s including energy , construction, engineering, power, casualty with a high financial authority. His experience extends to managing complex major loss as a Chartered Adjuster and Insurer in different legal jurisdictions globally.

Phil returned to London late 2018 to join Integra as a working Chartered Adjuster / Managing Director EMEA

Andrew has been a specialist CAR/EAR Loss Adjuster for over 16 years and has handled numerous complex losses both in the Construction and Operational phases including DSU/ALOP claims relating to CAR/EAR arising from his nomination on Project Policies together with Contractor’s Annual Accounts.

He has undertaken assignments not only in the UK, but across Europe, Africa and the Middle East for a range of sectors including Residential and Commercial Developments, Civil Engineering, Tunnelling, Waste Water Treatment Works, Power Generation and Transmission, and Oil and Gas.

Fraser is a civil and environmental engineer who began his career in 2012 working as a project engineer for MWH consultants (now Stantec) in Dubai. Fraser was promoted to the position of senior project engineer where he was responsible for the design of Dubai Municipalities’ largest and most sensitive infrastructure projects including the Jebel Ali Deep Stormwater Tunnel. In 2016 he joined International Power and Water Investments (IPWI) to utilise his engineering expertise and lead a team of engineers to develop infrastructure projects in the emerging markets of Africa and Asia. Project successes include a 235MW combined cycle power plant in Ghana, Africa and a 25,000 m3/day reverse osmosis drinking water plant in Patong, Thailand.

In 2019 Fraser moved to London with Integra Technical Services where he is working as an engineering loss adjuster focussed on adjusting Construction & Engineering (CAR & EAR) and Oil, Gas & Petrochemical claims both in the UK and internationally.

A qualified lawyer, shipbroker and commercial arbitrator Andrew has worked in the marine, stevedoring and transport/logistics sector since 1981 – with a major Australian stevedore as a contracts manager, as a shipbroker on the Baltic Exchange in London, as General Manager Business Development with Sydney Ports Corporation and Commercial Manager and a director for P&O Ports (now DP World) Australia/NZ, prior to joining a major Australian insurance broker and third party claims administration business as Claims Administration Director.

With extensive experience in handling major and complex Marine and related losses in the APAC region, Andrew is a respected resource for loss adjusting matters relating to the shipping, port, stevedoring, transport and logistics sectors.

Patrick began working as a loss adjuster following the 1985 earthquake in Chile. After taking time off to complete the CII diploma course at the Chartered Insurance Institute college in Sevenoaks, Patrick continued to work for multinational firms of loss adjusters, initially as part of their CAT teams following hurricanes Gilbert and Hugo. He was then transferred to Spain, following which he moved to London, where he was the liaison adjuster for the firm’s offices in Latin America. He was then transferred to Venezuela, following which he opened the firm’s branch in Argentina. Patrick then returned to Chile, to manage the local office of a multinational firm of adjusters before working with Integra Technical Services Chile in March 2015

Patrick is an experienced property damage and business interruption adjuster, having handled losses in a wide variety of industries, frequently on large/complex losses that require leading a team of specialist engineers, surveyors, accountants and lawyers. A sound working knowledge of the judicial and fiscal procedures in the southern part of Latin America has also enabled Patrick to handle a wide variety of casualty losses throughout the region.

Alison is a Chartered Surveyor and developed her professional background in the Commercial Property arena in both London and Glasgow. She has over 15 years of loss adjusting experience specialising in Property/CAR/EAR losses including DSU/ALOP claims.

With Integra, Alison has handled complex and high value claims in the Bahamas, Turkey, Cyprus, Portugal and the UK including manufacturing facilities, commercial developments, power generation plants, Civil Engineering and Tunnelling projects. Alison joined Integra in 2011.

Anand holds a First Class degree in Mechanical Engineering. Anand is a Chartered Loss Adjuster and is a Senior Associate member of ANZIIF, having completed his Diploma in Loss Adjusting and is currently pursuing Diploma from CILA.

Anand commenced his career as an engineering designer for a fabrication company before joining an insurance company as a Risk Engineer. He moved into loss adjusting in 2010 and has worked on a variety of claims from machinery breakdown to fire, cyclone and weather event perils to marine cargo, claims on EAR, CAR and ISR policies. Anand specialises in complex engineering/manufacturing claims, power generation, rolling stock , construction and niche product liability claims.

He has also conducted Risk Engineering and Insurance valuations for large manufacturing companies and for Airports in India.

Craig is a Chartered Loss Adjuster with over 13 years international loss adjusting experience and an honours degree in Forensic Investigation.

He is very familiar with the Middle East having spent the first eight years of his adjusting career in the region before moving to Australia in 2018. He has travelled extensively throughout the region and has handled multiple large and complex claims across a variety of disciplines, including commercial property, construction, engineering, liability, fire investigation and financial losses.

In January 2022 Craig relocated back to our Dubai office where he brings his strong reputation for settling Construction, Power Generation and Property claims.

Eoin has over 35 years’ insurance experience, starting his career working in claims for insurance companies, handling all commercial classes including liability, financial lines and marine, with brief spells in underwriting and broking. He later joined a specialist commercial loss adjusting firm, focusing on high value, complex insurance claims and commercial disputes. While there, he studied law at University of Auckland, graduating with a Masters in Corporate and Commercial Law in 2014.

In addition to his loss adjusting work, Eoin holds a practising certificate as a barrister and adjudicates and mediates disputes between clients and a statutory insurer. He has previously appeared as counsel in the District and High Courts and Waitingi Tribunal.

Eoin’s specialities include Public & Products Liability, Professional Indemnity and Dispute Resolutions and joined Integra in May 2021.

Iain is a seasoned claims professional with over 30 years multinational experience with large and complex losses in the property sector. He has wide ranging multi-lines experience, with a focus on renewable energy – both construction and operations, with DSU / BI following. Iain also has extensive CAT management experience.

Simon commenced his career at Babcock Energy in 1986 as a technician trainee. On completion of the training scheme, he held various positions, including design engineer, field service / commissioning engineer and lead design engineer, before transitioning into the insurance sector in 1995. ​

Since then, he has gained a good understanding of the commercial aspects of engineering insurance working for insurer and broking companies as both a risk engineer and underwriter of construction and engineering risks. ​

More recently he worked for a global provider of independent specialist consultancy risk management solutions to the Engineering and Construction insurance sector.​

Kevin has an honours degree in Civil Engineering and a Bachelor of Commerce degree. He is also a Fellow of ANZIIF and an Associate member of the Australasian Institute of Chartered Loss Adjusters (AICLA). Kevin spent twelve years working as an engineer in the mining industry in South Africa, finishing as engineering manager for a gold mine before moving into project work. He then spent six years in project management of construction of process plants and shafts in Southern Africa and as a technical consultant for a furnace project in Saudi Arabia.

Kevin has practiced as a loss adjuster since 1998, concentrating on engineering, construction and mining related claims, as well as engineering aspects of major property losses. He also has specialist expertise in train derailments and has experience in claims for power stations and port operations.

After earning his Bachelor degree in Business Administration, David began his adjusting career in 1989 handling Business Interruption claims for the Houston, Texas office of Brocklehurst International.   Over the next five years, he gained experience with other aspects of upstream energy insurance before joining insurance company William H. McGee & Co. to oversee their Houston claims department, managing energy, commercial construction and inland marine risks.

David returned to loss adjusting in 1995, where he continued his focus on upstream and mid-stream energy. later expanding into the renewable energy sector, handling claims involving wind turbines, solar farms and hydroelectric dams.  In October 2021, he joined the Integra Technical Services.

Phil has over 32 years of experience in the property insurance industry. In 1987 he started his career as a Risk Engineering Specialist with FM Global where he obtained his Professional Engineering License and performed risk analysis and inspections of various industry properties including Mining, Power Generation, Gas Transmission, Minerals Conversion/Processing, Manufacturing and others.

In 1992 he transitioned into FM Global’s Loss Adjusting Group handling large complex claims in the industries outlined above. Phil was also part of their CAT team responding to most of the larger Catastrophe events in the US and Caribbean during his 13- year tenure as a field adjuster. In 2006 Phil took a position with Liberty Mutual Property as an Executive General Adjuster. Phil then moved to Zurich North America in 2007 as an AVP, Executive General Adjuster in Large Loss Property Claims directly handling large complex claims under All Risk and Builder’s Risk policies.

In 2011 he then moved into the Zurich Energy Claims Unit managing energy claims in Oil & Gas (offshore & onshore), Power Generation (fossil & renewable), Mining and Petrochemical industries. In 2018 to 2019 Phil was managing a group of Zurich Executive General Adjusters as an AVP Senior Property Claims Manager.

Other responsibilities included preparing and presenting Time Element and policy training courses/workshops to insureds, brokers, underwriters and claim representatives, and working with Underwriters and broker partners on policy wording development for various industry sectors including Power Generation, Renewable Energy and Healthcare.

Prior to working with Integra Technical Services (North America) in 2013, John developed his technical and professional background in the Oil and Chemical Process Industries, including production unit supervision, process design, environmental engineering design and regulatory compliance responsibilities at two international engineering and procurement companies. He then transitioned into the insurance sector as a Senior risk Engineer at Zurich Global Energy providing risk management advice to major oil companies.

In 2002 John moved into loss adjusting and since then he has held senior positions at Matthews Daniel and AquaTerra managing a variety of upstream, midstream and downstream property, casualty, builder’s risk and time element claims. He has operated extensively throughout North and South America, Europe and Asia.

Bill is a professional tunnelling engineer, who has worked in the civil infrastructure sector for over 25 years in the US, Asia, Europe, and Australasia. Throughout his career, he has supported many global construction projects in all matters relating to tunnelling including metros, road, rail, power, water supply, wastewater and hydropower using all methods of construction from manual excavation to mechanised tunnelling.

Bill’s experience covers planning, design, construction forensics, dispute resolution & expert witness matters. He is also a tunnelling specialist advisor for risk surveys and forensic investigations to the insurance market.

Steve began his career in 1975 as a craft apprentice with Exxon Mobil at their Coryton Oil Refinery, UK, progressing to the position of Project Engineer. In 1984 he moved into International Loss Adjusting, initially based in London, with subsequent overseas postings in Singapore, Caracas and Houston. In 1992 Steve returned to London working on major property damage and business interruption losses within the power generation, oil refining and petrochemical sectors.