Chartered loss adjusters

Technical talent

What makes our people so special?

Integra loss adjusters are hand-picked for their exceptional technical calibre and strong inter-personal skills. Supported by dedicated operations and finance teams across the globe, their safe hands and agile minds ensure that every claim is settled speedily and in the best interests of all parties. Explore our technical talent below.

  • Leadership
  • Loss adjusting
  • Operations & finance

Leadership team

Ewan Cresswell

Ewan Cresswell

Chairman

Construction
Energy
Manufacturing & Engineered Lines
Mining

Ewan Cresswell

BSc, MRICS, ACILA, ACIArb, MEI

Chairman

EMEA

Expertise
Construction

Construction & Engineering

Energy

Energy

Manufacturing & Engineered Lines

Manufacturing

Mining

Mining

Location:

London

Contact:

+44 7771 970970

Biography

Ewan began his professional life as a graduate chartered quantity surveyor in 1977. In 1979 he moved into loss adjusting, ultimately serving as Managing Director of International Adjusters Partnership/Cunningham IAP, Thomas Howell Group; Technical & Specialist Services Company and IRISC Technical Services.

In 1998 Ewan established Integra Technical Services which operates in the area of complex technical lines claims in property, casualty and marine insurance. Ewan has pioneered the development of innovative strategies for handling and fast tracking the settlement of major and complex losses, particularly in construction, power generation and the process industries.

Claims Expertise
  • Power related EAR & DSU loss, approximately $240M of interim payments processed in 10 months, USA
  • European refinery loss circa €80M physical damage and business interruption combined, settled in under 3 months, 2 days following completion of repairs and re-start
  • Petrochemical loss physical damage and business interruption circa $110M, South America, concluded in under 6 months
  • Contingent Business Interruption losses sustained by a major motor manufacturer affecting 9 vehicle product lines throughout the Pacific Rim as a result of the Thai floods
  • Petrochemical loss circa $700M concluded in 9 months

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Leo Dixon

Leo Dixon

Chief Executive Officer

Construction
Energy
Mining

Leo Dixon

BSC (Hons), Accredited Mediator, Dip CII

Chief Executive Officer

EMEA

Expertise
Construction

Construction & Engineering

Energy

Energy

Mining

Mining

Location:

London

Contact:

+44 7875 887703

Biography

Leo joined Integra in 2015 as COO and was promoted to CEO in 2018. He has overall responsibility for delivering the company’s business plan and strategic objectives and is responsible for a number of Integra’s client relationships around the world. Prior to joining Integra, Leo was the Global Head of Energy Claims for Zurich Insurance Company and handled several of their largest and most complex claims during his tenure. He was the financial and technical authority for Energy claims in the company and engaged with colleagues around the world to ensure the settlement of the company’s more challenging claims.

Leo sat on the Global Claims Leadership Team and also the Zurich UK’s Senior Leadership Team. Before this role, Leo was Energy Claims Team Manager at JLT for five years and prior to that he was a Claims Consultant at Indecs LLP helping Oil & Gas companies prepare their insurance claims for presentation to Loss Adjusters. Leo has spoken at numerous conferences including Lillehammer Energy Conference, Clyde & Co Energy seminar, OEC London, Energy Insurance London, WTW Construction Workshop.

Leo is the editor of ‘integrated’, Integra’s magazine devoted to specialist lines claims management.

Claims Expertise
  • Lead Insurer handling failure of mooring system on FPSO (U.K). Approx USD1bn.
  • Co-Lead Insurer handling pit wall failure in mine (USA) Approx USD700m.
  • Co-Lead Insurer handling drilling rig fire in yard (Italy) Approx. USD70m
  • Lead Insurer – Control of Well claim (Angola) Approx USD30m.
  • Riser claim (Norway) Approx USD70m

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Tanya Moiseyenko

Chief Finance Officer

Tanya Moiseyenko

MBA, MSc, FCCA

Chief Finance Officer

Global

Contact:

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Torben Bell

Managing Director, Australia & New Zealand

Construction
Energy
Manufacturing & Engineered Lines
Marine & Transport
Mining
Specialist Liabilities

Torben Bell

BA, HDE, AILA (SA), AICLA, ANZIIF CIP

Managing Director, Australia & New Zealand

Australia & New Zealand

Expertise
Construction

Construction & Engineering

Energy

Energy

Manufacturing & Engineered Lines

Manufacturing

Marine & Transport

Marine & Transport

Mining

Mining

Property

Specialist Liabilities

Specialist Liabilities

Location:

Melbourne

Contact:

+61 452 624 123

Biography

Originally an English and History Secondary School teacher by trade, Torben commenced his Loss Adjusting career in South Africa over 20 years ago.

In the early years Torben was fortunate to be exposed to claims across the entire spectrum, enabling him to develop a solid set of the fundamental skills required to progress to more complex and higher value claim investigations.

Over the past 16 years, Torben has investigated and managed a wide range of claim assessments ranging from large/complex property fire losses to public disorder/malicious damage/criminal incidents during periods of political unrest in South Africa and a significant marine impact damage claim involving a Vessel colliding with a harbour wall/associated equipment.

This experience gained across two continents (South Africa 2000 to 2017 and Australia 2017 to present) has provided Torben with a significant perspective on major/complex losses, and the diverse skills required to manage such losses.

Torben promotes an open, honest and transparent approach to claim investigations acknowledging the important of all the stakeholders on a claim and the critical significance of regular communication/interaction between all parties.

Claims Expertise
  • Fire, public disorder and malicious damage in a prison/correctional facility, Darwin, Northern Territory, Australia – USD 23 million
  • Storm & flood damage to printing works in Hobart, Tasmania, Australia – USD 11.3 million
  • Wholesaler building fire in Phoenix, KwaZulu Natal, South Africa – USD 5.5 million
  • Chemical Plant explosion, Durban, South Africa – USD 7.4 million
  • Marine Vessel collision with ship loader in Durban, South Africa – USD 19.1 million

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Tony Chapman

Managing Director, Asia

Construction
Energy
Specialist Liabilities

Tony Chapman

ACII, FCILA

Managing Director, Asia

Asia

Expertise
Construction

Construction & Engineering

Energy

Energy

Specialist Liabilities

Specialist Liabilities

Location:

Singapore

Contact:

+65 9720 2726

Biography

Tony began his career in insurance as a loss adjuster based in the United Kingdom in the early 1990s, qualifying both as an Associate of the Chartered Insurance Institute (ACII) and a Fellow of the Chartered Institute of Loss Adjusters (FCILA). He later moved into international loss adjusting in 2004, initially as home-based foreign adjuster working from London before permanently relocating overseas in 2006. He has lived in Asia since 2007 and has lived in Singapore since 2011.

Tony has held a number of senior positions within loss adjusting firms and has handled claims in over 25 countries, across business lines including Construction, Product Liability, Property, Financial Lines, and Professional Indemnity.

He is a founding committee member of the Asia Power Forum and a founding member of the Construction and Engineering workgroup of the General Insurance Association in Singapore.

He joined Integra in July 2021 as Managing Director for the Asia region.

Claims Expertise
  • Products liability in Singapore – USD 5 million
  • Turbine Failure in Myanmar – USD 10 million
  • Discharge of fire protection system in data centre – USD 20 million
  • Explosion at petrochemical plant in the Republic of Korea – USD 160 million

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Phil Durrant

Phil Durrant

Managing Director – EMEA

Construction
Energy
Manufacturing & Engineered Lines
Mining
Specialist Liabilities

Phil Durrant

ACII, ACILA

Managing Director – EMEA

EMEA

Expertise
Construction

Construction & Engineering

Energy

Energy

Manufacturing & Engineered Lines

Manufacturing

Mining

Mining

Specialist Liabilities

Specialist Liabilities

Location:

London

Contact:

+44 7384 796291

Biography

Phil for 10 years held senior Chartered Adjuster/ Director positions based in London, Hong Kong and the Middle East. Thereafter, he worked for Zurich based in Singapore (8 years) as Chief Claims Officer Global Corporate / Commercial, and Chief Technical Officer (Asia Pacific) for all LoB’s including energy , construction, engineering, power, casualty with a high financial authority. His experience extends to managing complex major loss as a Chartered Adjuster and Insurer in different legal jurisdictions globally.

Phil returned to London late 2018 to join Integra as a working Chartered Adjuster / Managing Director EMEA

Claims Expertise
  • Oil, Gas and Petrochemicals – CBI Austria
  • Oil, Gas and Petrochemicals – compressor failure. OIL interest. Equatorial Guinea Africa.
  • Power Generation – transformer failure / fire – Vietnam.
  • Construction including DSU: fire – China
  • Construction: infrastructure – Australia

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Paul Latimer

Managing Director, Integra Risk Services

Construction

Paul Latimer

MEng

Managing Director, Integra Risk Services

EMEA

Expertise
Construction

Construction & Engineering

Location:

London

Contact:

+44 7826 161914

Biography

Paul is a recognised insurance practitioner, who joins Integra in September 2021, with over 25 years’ construction and engineering experience, having held senior broking and underwriting positions in the London Market at JLT, Catlin and Travelers.

His role at Integra is twofold; one in a business development capacity to support the continued growth of Integra’s global construction and engineering proposition in the London and International (re)insurance markets, and secondly to establish Integra Risk Services.

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Phil Moretti

Phillip Moretti

Managing Director, Americas

Construction
Energy
Manufacturing & Engineered Lines
Mining
Technological Industries

Phillip Moretti

BEng, CPCU

Managing Director, Americas

North America

Expertise
Construction

Construction & Engineering

Energy

Energy

Manufacturing & Engineered Lines

Manufacturing

Mining

Mining

Technological Industries

Technological Industries

Location:

Pittsburgh

Contact:

+1 412 841 6429 (Cell) / +1 412 782 4109 (Office)

Biography

Phil has over 32 years of experience in the property insurance industry. In 1987 he started his career as a Risk Engineering Specialist with FM Global where he obtained his Professional Engineering License and performed risk analysis and inspections of various industry properties including Mining, Power Generation, Gas Transmission, Minerals Conversion/Processing, Manufacturing and others.

In 1992 he transitioned into FM Global’s Loss Adjusting Group handling large complex claims in the industries outlined above. Phil was also part of their CAT team responding to most of the larger Catastrophe events in the US and Caribbean during his 13- year tenure as a field adjuster. In 2006 Phil took a position with Liberty Mutual Property as an Executive General Adjuster. Phil then moved to Zurich North America in 2007 as an AVP, Executive General Adjuster in Large Loss Property Claims directly handling large complex claims under All Risk and Builder’s Risk policies.

In 2011 he then moved into the Zurich Energy Claims Unit managing energy claims in Oil & Gas (offshore & onshore), Power Generation (fossil & renewable), Mining and Petrochemical industries. In 2018 to 2019 Phil was managing a group of Zurich Executive General Adjusters as an AVP Senior Property Claims Manager.

Other responsibilities included preparing and presenting Time Element and policy training courses/workshops to insureds, brokers, underwriters and claim representatives, and working with Underwriters and broker partners on policy wording development for various industry sectors including Power Generation, Renewable Energy and Healthcare.

Claims Expertise
  • Fire and explosion at a petrochemical facility in Texas (>$100 million)
  • Wildfire at geothermal power generating facility in California (>$50 million)
  • Fire in furniture board manufacturing facility in Mt. Jewett, PA (>$5 million)
  • Multiple large commercial 9/11 claims in downtown NY, NY (several >$100 million)
  • Mechanical breakdown of heat exchanger at semiconductor manufacturing facility (>$15 million)

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Nick Hide

Global Head of Power Generation

Construction
Energy
Manufacturing & Engineered Lines

Nick Hide

BEng (Hons), CEng, MIMMM, PhD EurIng

Global Head of Power Generation

EMEA

Global

Expertise
Construction

Construction & Engineering

Energy

Energy

Manufacturing & Engineered Lines

Manufacturing

Location:

Dubai

Contact:

+971 54 542 1060

Biography

Nick is a chartered engineer with specialist knowledge of dealing with traditional and renewable power generation, including coal, nuclear, hydroelectric, wind and solar on both construction and operational policies.

Having graduated with a PhD in engineering and material science, he worked as a research engineer conducting failure analysis of gas turbines for a turbine manufacturer and the Ministry of Defence. He then spent several years working as a consultant in failure investigation and remaining life assessment for owners, operators, and insurers.

He joined the insurance industry in 2006 initially in London handling power generation and heavy engineering losses on a home-foreign basis and had since held senior practice leader and director positions in both London and the Middle East.

Claims Expertise
  • Numerous losses at a 1650 MW photo voltaic solar park, Egypt
  • 5600 MW APWR various nuclear power station construction losses, UAE
  • Nuclear turbine losses, Sweden/ Japan
  • 4000 MW CCGT Plant, Siemens SGT6-5000F compressor failure, US $40m, KSA
  • 489 MW CCGT plant, GE 6FA GT compressor, US $23m, Oman
  • 400 MW steam turbine rotor failure, US $18m, Italy
  • 50 MW hydroelectric turbine failure, US $5m, Cameroon
  • Downstream petrochemical/ refining losses, $5m to $300m, North Africa and the Middle East
  • Crude Oil Tank Explosion, $20m, Middle East
  • Phosphate processing & fertiliser plant losses various $1-25m, Morocco, Qatar, Saudi Arabia.

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Thomas Pasley

Thomas Pasley

Technical Director – Australia & New Zealand

Construction
Manufacturing & Engineered Lines
Specialist Liabilities

Thomas Pasley

ANZIIF (Fellow), ACILA

Technical Director – Australia & New Zealand

Australia & New Zealand

Expertise
Construction

Construction & Engineering

Manufacturing & Engineered Lines

Manufacturing

Specialist Liabilities

Specialist Liabilities

Location:

Sydney

Contact:

+61 429 494 022 (Aus) / +64 22 3644 727 (NZ)

Biography

Thomas is a Chartered Loss Adjuster who has practiced from offices in New Zealand, the United Kingdom, Malaysia, and Australia since 1985. He is now Technical Director – Australia and New Zealand, based in Sydney, having transitioned from being Regional Managing Director. He has worked extensively on major losses around the world including Construction Risks, Power Generation, Industrial Processing Risks, Professional Indemnity, Casualty & Liability losses of many types. He has particular expertise in Casualty claims and losses of most facets across the Food & Beverage industries, with extensive involvement over a number of years. Thomas joined Integra Technical Services in September 2016.

Claims Expertise
  • Dairy Factory Fire, South Island, NZ USD 60,000,000
  • Earthquake damage to Supermarket Chain, Canterbury, NZ USD150,000,000
  • Multinational recall semi-conductor components, Malaysia, Europe, China USD5million
  • Construction Risks – multiple claims in Single Project Desalination Plant, Oman
  • Chemical Contamination of food products, global recall ex NZ

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Natalia Staina

Natalia Staina

Global Head of Operations & Chief Technology Officer

Natalia Staina

MBA, MSc Economics & Management (Hons)

Global Head of Operations & Chief Technology Officer

EMEA

Location:

London

Contact:

+44 (0) 774 721 8957

Biography

Natalia joined the Integra Technical Services in her role as Global Head of Operations, transitioning from a role of an Operations Manager with a Hedge Fund advisory. Prior to this role, Natalia fulfilled the role as a Committee Manager at the International Association of Oil & Gas Producers UK where she was responsible for Security, Safety, Subsea and Well Expert Committees. In this role she worked with and alongside subject matter experts from 77 global energy companies.

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Doug Horne

Doug Horne

Global Head of Marketing & Communications

Doug Horne

Global Head of Marketing & Communications

EMEA

Location:

London

Contact:

+44 7825 743566

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Find an expert

Loss adjusting team

David Appleton

Chartered Loss Adjuster

Specialist Liabilities

David Appleton

ACII, FCILA

Chartered Loss Adjuster

EMEA

Expertise
Specialist Liabilities

Specialist Liabilities

Location:

London

Contact:

+44 7900 982022

Biography

Prior to joining Integra Technical Services in London in 2007, David worked for a large international loss adjusting operation for 20 years. His first international job was managing a loss adjusting operation in Indonesia; other roles included two years in Thailand, and long spells firstly as a construction claims adjuster, increasingly specialising in property, casualty and specie claims. As well as having lived in Asia for more than five years, David has worked extensively throughout Europe, Scandanavia and the Middle East.

Claims Expertise
  • Motorway project public liability claims, Kosovo €2.8m
  • Recalls of / product liability claims for domestic appliances Europe, Israel – €10m+
  • Oil Storage tank failures (successful defences)
  • Defective roof insulation product, UK – £10m
  • Military hardware defects, Sweden/France – €1.5m

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Keith Baker

Keith Baker

Executive Adjuster

Energy
Marine & Transport

Keith Baker

BA

Executive Adjuster

North America

Expertise
Energy

Energy

Marine & Transport

Marine & Transport

Location:

Houston

Contact:

+1 713 306 4478

Biography

Keith’s career began in the 1990’s in the residential and commercial construction management space, but turned to the oil field when he joined Schlumberger in their Drilling & Measurements division. He began as a Measurement While Drilling (MWD) Specialist who quickly learned to drill wells with Rotary Steerable equipment. During his time in the field Keith encountered many pressure control situations, both onshore and offshore while drilling in under balanced conditions. During this period Keith gained experience in all aspects of well completion and production operations. In 2008 he moved into International Loss Adjusting with Charles Taylor Adjusting, and six years later he joined Lloyd Warwick International. During this time Keith worked on large quantum losses (both onshore and offshore) including Control of Well, Oil Lease Property, Pollution Liability, Loss of Production Income, Business Interruption, CAR, WELCAR, and CGL claims, including International claims.

Keith’s experience also includes handling claims in the power generation, petrochemical, pipeline, and ports & terminal industry sectors.

Keith has also conducted various industry speaking engagements including the presentation of “Fracking and the Shale Revolution” at the Old Lloyd’s Library in May 2019.

Claims Expertise
  • Underground Blow Out:  OEE – onshore Texas, USA
  • Platform fire:  PD/LOPI, Straits of Magellan, Argentina
  • Crude Pipeline leak:  CGL, Ventura County, California, USA
  • Midstream Terminals:  Super Storm Sandy, PD & BI, New Jersey and New York, USA
  • Chemical manufacturing plant explosion & fire:  PD/BI, Port Neches, TX. USA

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Mark BalI

Mark Ball

Maritime Civil Engineer

Construction
Marine & Transport

Mark Ball

BEng, MEng, CEng, MICE

Maritime Civil Engineer

EMEA

Expertise
Construction

Construction & Engineering

Marine & Transport

Marine & Transport

Location:

London

Contact:

+44 7384 110567

Biography

Mark is a senior civil engineer with over 30 years of professional experience including the design and construction of major international multi-disciplinary projects such as ports, harbours, marinas and road tunnels including design, site supervision and management.

At Integra Mark’s principal activities concern the provision of advice on causation, damage, methods of repair and quantum together with engineering expertise and co-ordination of remedial works.

Additionally, Mark has specialist experience in unsafe Port and Berth investigations and has acted as an expert witness in both High Court and Arbitration proceedings.

Claims Expertise
  • Vessel damage to quay, Kingston, Jamaica
  • Vessel damage to Terminal structure, Fawley, UK
  • Storm damage to marina and berthed vessels, Grand Harbour, Malta
  • Damage to Iron Ore Terminal, Unsafe Port investigation, Expert Witness Testimony in the Hight Court, Sepetiba, Brazil
  • Seabed Remediation of wreck site, Giglio, Italy

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David Barry

Executive Adjuster

Construction

David Barry

BBS Risk Management & Insurance, DIP Loss Adjusting, AICLA, ANZIIF

Executive Adjuster

Australia & New Zealand

Expertise
Construction

Construction & Engineering

Location:

Melbourne

Contact:

+61 458 882 605

Biography

Following completion of a BBS Risk Management & Insurance (Hons) from the University of Limerick in 2006,David undertook professional studies and gained his Diploma in Loss Adjusting in 2010, whilst practicing as a Domestic & Commercial Loss Adjuster in Ireland. Following his emigration to Australia in 2010, David joined an International Loss Adjusting company, where at first, he focused on Domestic and mid-tier Commercial Losses. In 2017 David refocused his attention to specialise in the Construction, Power and Energy space, dealing with complex loss scenarios occurring both during the Construction Period and Defects Liability Period for both a range of Australian & International Insurers. David has a keen interest in the renewable & infrastructure sector and has managed a raft of complex claims to successful completion in both the renewable and infrastructure structure.

David’s keen interest in his specialism, insurance knowledge and common-sense approach, has allowed him to assist brokers, lawyers and Insurers in the successful resolution of sometimes highly complex and emotionally charged claims.

Claims Expertise
  • Energy Wind, Rotor Failure, Melbourne, Australia – AUD 2 million
  • CAR claim on bridge construction project, Melbourne, Australia – AUD 7.5 million
  • Commercial ISR, Foundation settlement, Melbourne, Australia – AUD 30 million
  • CAR, Secant Filter failure, Melbourne, Australia – AUD 4 million
  • CAR, Student Accommodation, water damage – AUD 5.7 million

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Torben Bell

Managing Director, Australia & New Zealand

Construction
Energy
Manufacturing & Engineered Lines
Marine & Transport
Mining
Specialist Liabilities

Torben Bell

BA, HDE, AILA (SA), AICLA, ANZIIF CIP

Managing Director, Australia & New Zealand

Australia & New Zealand

Expertise
Construction

Construction & Engineering

Energy

Energy

Manufacturing & Engineered Lines

Manufacturing

Marine & Transport

Marine & Transport

Mining

Mining

Property

Specialist Liabilities

Specialist Liabilities

Location:

Melbourne

Contact:

+61 452 624 123

Biography

Originally an English and History Secondary School teacher by trade, Torben commenced his Loss Adjusting career in South Africa over 20 years ago.

In the early years Torben was fortunate to be exposed to claims across the entire spectrum, enabling him to develop a solid set of the fundamental skills required to progress to more complex and higher value claim investigations.

Over the past 16 years, Torben has investigated and managed a wide range of claim assessments ranging from large/complex property fire losses to public disorder/malicious damage/criminal incidents during periods of political unrest in South Africa and a significant marine impact damage claim involving a Vessel colliding with a harbour wall/associated equipment.

This experience gained across two continents (South Africa 2000 to 2017 and Australia 2017 to present) has provided Torben with a significant perspective on major/complex losses, and the diverse skills required to manage such losses.

Torben promotes an open, honest and transparent approach to claim investigations acknowledging the important of all the stakeholders on a claim and the critical significance of regular communication/interaction between all parties.

Claims Expertise
  • Fire, public disorder and malicious damage in a prison/correctional facility, Darwin, Northern Territory, Australia – USD 23 million
  • Storm & flood damage to printing works in Hobart, Tasmania, Australia – USD 11.3 million
  • Wholesaler building fire in Phoenix, KwaZulu Natal, South Africa – USD 5.5 million
  • Chemical Plant explosion, Durban, South Africa – USD 7.4 million
  • Marine Vessel collision with ship loader in Durban, South Africa – USD 19.1 million

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Mike Benvenutti

Adjuster

Construction
Energy
Manufacturing & Engineered Lines
Mining

Mike Benvenutti

Adjuster

North America

Expertise
Construction

Construction & Engineering

Energy

Energy

Manufacturing & Engineered Lines

Manufacturing

Mining

Mining

Location:

Houston

Contact:

+1 228 332 1163

Biography

Mike graduated with an Accounting & Management Information Systems degree, has spent much of his professional career in finance, accounting and project management roles for large corporates, not-for-profit and governmental organisations.

In 2006 he transitioned to the construction industry before moving into the insurance sector in 2011. Whilst working as a consultant to loss adjusting companies, he handled losses involving Oil & Gas, Fuel & Heating, Silo & Tank Storage, Mining, Fracking, Shipping, Manufacturing, Construction and Health.

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Sumeet Bhardwaj

Senior Engineering Adjuster

Construction

Sumeet Bhardwaj

BSc(Hons), MIEAust, NER, RPEQ, CPEng (Civil/Structural), Dip Loss Adj, ANZIIF (Snr Assoc), CIP, ACLA

Senior Engineering Adjuster

Australia & New Zealand

Expertise
Construction

Construction & Engineering

Location:

Brisbane

Contact:

+61 411 236 090

Biography

Sumeet is a Registered Professional Engineer (RPEQ – Structural) and has spent 10 years working as Senior Forensic Engineer for insurance services providers in Australia. Prior to this he gained his Bachelor Honours Degree in Civil Engineering in Nottingham England and worked for major civil contractors in the UK.

With over 10 years’ experience in the claims/insurance services industry and over 13 years in construction/engineering, Sumeet specialises in major and complex construction claims. He has handled numerous large losses in Australia including claims for high rises, major civil projects and major rail projects under construction.

Claims Expertise
  • Water damage to high rise university building under construction, Brisbane, Australia
  • Storm damage to major railway upgrade project under construction, Brisbane, Australia
  • Defective solar hot water system to high rise apartment building, Adelaide, Australia
  • Defective material and workmanship to coastal apartment high rise, Gold Coast, Australia
  • Storm/flood damage to rural bridge upgrade, Croydon-Georgetown, Australia

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Matthew Biggleston

Loss Adjuster

Specialist Liabilities

Matthew Biggleston

Cert CILA BDMA Tech (ins) Tech IOSH

Loss Adjuster

EMEA

Expertise
Specialist Liabilities

Specialist Liabilities

Location:

London

Contact:

+44 7469 725814

Biography

Matthew began his insurance career in 2009, working for a UK General Insurer as a Claims Investigator.  He was exposed to ML, EL & PL claims as well as third-party property damage claims, occurring across London and the South-East.  He then moved into Loss Adjusting in 2014, investigating claims on a cradle to grave basis in both injury and third-party property damage, including underground services, escape of water, fire, accidental damage and impact.

In Matthew’s previous position, he worked in conjunction with his Utility Colleagues, assisting statutory water undertakers with clean and foul water claims, working to limit clients claims spend by proactively manging customers claims, he has also led two major incidents involving the management of partners, contractors and suppliers.

Matthew joined Integra in November 2021 to bolster its Liability offering.

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Tony Chapman

Managing Director, Asia

Construction
Energy
Specialist Liabilities

Tony Chapman

ACII, FCILA

Managing Director, Asia

Asia

Expertise
Construction

Construction & Engineering

Energy

Energy

Specialist Liabilities

Specialist Liabilities

Location:

Singapore

Contact:

+65 9720 2726

Biography

Tony began his career in insurance as a loss adjuster based in the United Kingdom in the early 1990s, qualifying both as an Associate of the Chartered Insurance Institute (ACII) and a Fellow of the Chartered Institute of Loss Adjusters (FCILA). He later moved into international loss adjusting in 2004, initially as home-based foreign adjuster working from London before permanently relocating overseas in 2006. He has lived in Asia since 2007 and has lived in Singapore since 2011.

Tony has held a number of senior positions within loss adjusting firms and has handled claims in over 25 countries, across business lines including Construction, Product Liability, Property, Financial Lines, and Professional Indemnity.

He is a founding committee member of the Asia Power Forum and a founding member of the Construction and Engineering workgroup of the General Insurance Association in Singapore.

He joined Integra in July 2021 as Managing Director for the Asia region.

Claims Expertise
  • Products liability in Singapore – USD 5 million
  • Turbine Failure in Myanmar – USD 10 million
  • Discharge of fire protection system in data centre – USD 20 million
  • Explosion at petrochemical plant in the Republic of Korea – USD 160 million

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Daniel Cole

Executive Adjuster

Construction
Energy
Mining

Daniel Cole

B Eng (Mech), Dip Loss Adj, Dip Gen Ins, ACLA, ANZIIF (Snr Assoc), MIEAust

Executive Adjuster

Australia & New Zealand

Expertise
Construction

Construction & Engineering

Energy

Energy

Mining

Mining

Property

Location:

Sydney

Contact:

+61 400 396 670

Biography

In a career of over 25 years, Daniel has worked as an Engineer and Manager in the power industry, and as a Risk Engineer, Underwriter and Manager in the insurance industry.

In the power industry, Daniel was involved in the design, construction, commissioning, operation and maintenance of coal fired and gas fired power plants. His experience in this sector was gained working with a State Owned Utility, an Independent Power Producer, several Contractors, and an Integrated Energy Company.

As a Risk Engineer, Daniel was focussed on the identification, quantification and management of risks associated with power generation, transmission and distribution in Australia, New Zealand and Asia for a leading global Insurer. During this time Daniel inspected over 100 power facilities and prepared detailed underwriting reports and risk improvement recommendation reports.

As an Underwriter, Daniel underwrote power, energy and mining risks in Australia and New Zealand for several major Insurers and managed portfolios of up to AUD25,000,000 annual premium. This included the underwriting of power generation, transmission and distribution risks; onshore oil and gas risks, petrochemical risks and open cut mining risks.

Claims Expertise
  • Blade damage, gearbox failures, and tower and nacelle damage on wind farms (Operating and Construction)
  • Fire & wind damage on solar farms
  • Gas Turbine breakdowns
  • Storm damage to haul roads and pit flooding at copper mine
  • Train derailment during flooding

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Gareth Cottam

Senior Adjuster

Cyber
Energy
Mining

Gareth Cottam

Senior Adjuster

Asia

Expertise
Cyber

Cyber

Energy

Energy

Mining

Mining

Property

Location:

Singapore

Contact:

+65 8504 8285

Biography

Having relocated to Singapore in 2017, Gareth has worked extensively on major losses across the Asia Pacific region, particularly in the mining sector, and has worked on some of the highest profile multi-jurisdictional cyber incidents within Asia and around the world.

He has expertise across various sectors, including Property, Energy, Cyber, and Mining especially with iron ore and coal mining claims and joins both Tony Chapman and Navin Vasan in the Integra Singapore office.

Gareth, who is dual qualified as both a member of the Institute of Chartered Accountants (Australia & New Zealand) and a member of the Australasian Institute of Chartered Loss Adjusters (AICILA) speaks three languages – English, Japanese and Mandarin.

Claims Expertise
  • Cyber Extortion / Ransomware – Utilities, Philppines – USD 3.4m
  • Stock loss / Business Interruption – Manufacturing, Indonesia – USD 128m
  • Business Interruption – Mining, Malaysia – USD 30m
  • Property damage following typhoon flooding at international logistics company, Japan – USD 1.8m
  • Stock loss / Business Interruption following fire at fast food retailer’s central warehouse, Thailand – USD 3.1m

 

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Luke Crawford

Senior Adjuster

Luke Crawford

BA, AICLA

Senior Adjuster

Australia & New Zealand

Expertise

Property

Location:

Melbourne

Contact:

+61 487 483 185

Biography

Luke graduated in Business and Economics from University of Strathclyde in 2006 and started his insurance career within the claims department of QBE Melbourne After a couple of years he transitioned to become an internal loss adjuster servicing their own customers.

His time as an internal loss adjuster led to a career in the profession and after six years at QBE, he joined an international adjusting firm in Melbourne handling commercial property claims before progressing on to be responsible for major and complex losses.

Claims Expertise
  • Large Retail, Flood – AUD 900k
  • Commercial Office, Fire – AUD 750k
  • Commercial Hay Storage Facility – AUD 6m
  • Commercial Produce Farm – AUD 1.1m
  • Commercial Office, Storm – AUD 500k

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Ewan Cresswell

Ewan Cresswell

Chairman

Construction
Energy
Manufacturing & Engineered Lines
Mining

Ewan Cresswell

BSc, MRICS, ACILA, ACIArb, MEI

Chairman

EMEA

Expertise
Construction

Construction & Engineering

Energy

Energy

Manufacturing & Engineered Lines

Manufacturing

Mining

Mining

Location:

London

Contact:

+44 7771 970970

Biography

Ewan began his professional life as a graduate chartered quantity surveyor in 1977. In 1979 he moved into loss adjusting, ultimately serving as Managing Director of International Adjusters Partnership/Cunningham IAP, Thomas Howell Group; Technical & Specialist Services Company and IRISC Technical Services.

In 1998 Ewan established Integra Technical Services which operates in the area of complex technical lines claims in property, casualty and marine insurance. Ewan has pioneered the development of innovative strategies for handling and fast tracking the settlement of major and complex losses, particularly in construction, power generation and the process industries.

Claims Expertise
  • Power related EAR & DSU loss, approximately $240M of interim payments processed in 10 months, USA
  • European refinery loss circa €80M physical damage and business interruption combined, settled in under 3 months, 2 days following completion of repairs and re-start
  • Petrochemical loss physical damage and business interruption circa $110M, South America, concluded in under 6 months
  • Contingent Business Interruption losses sustained by a major motor manufacturer affecting 9 vehicle product lines throughout the Pacific Rim as a result of the Thai floods
  • Petrochemical loss circa $700M concluded in 9 months

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Stephen Cromb

Loss Adjuster

Construction

Stephen Cromb

ACILA

Loss Adjuster

EMEA

Expertise
Construction

Construction & Engineering

Property

Location:

London

Contact:

+44 7469 547462

Biography

Stephen is ACILA qualified and joins Integra with over 13 years’ loss adjusting experience within regional and international adjusting firms. He has been instructed to investigate and settle both property damage and business interruption losses emanating from  the commercial property and heavy industry sectors.

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Trevor Davis

Trevor Davis

Engineering Adjuster

Construction
Energy
Manufacturing & Engineered Lines

Trevor Davis

C.Eng, M.I. Mech. E.

Engineering Adjuster

EMEA

Expertise
Construction

Construction & Engineering

Energy

Energy

Manufacturing & Engineered Lines

Manufacturing

Location:

Dubai

Contact:

+971 50 660 1950 (UAE) / +966 50 768 2278 (KSA)

Biography

Trevor is a chartered mechanical engineer, starting his career as a project/design engineer for a UK manufacturing firm, before moving into insurance initially as an Engineering Surveyor for an insurance company, before transitioning into loss adjusting.

He has held senior adjusting roles for international adjusting firms working extensively across the Middle East region, including United Arab Emirates, Bahrain and the Kingdom of Saudi Arabia. He will be focussing on Energy, Construction & Engineering, and Manufacturing sectors.

Claims Expertise
  • Power station gas and steam turbine generator breakdown losses
  • Commercial property fires, thefts and flood damage
  • Aluminium smelter plant breakdowns
  • Sugar plant machinery
  • Construction projects – EAR & CAR

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Andy Donnelly

Executive Adjuster

Construction

Andy Donnelly

BCom, ANZIIF DipLA, ANZIIF, AICLA

Executive Adjuster

Australia & New Zealand

Expertise
Construction

Construction & Engineering

Property

Location:

Melbourne

Contact:

+61 458 972 754

Biography

Andy is a Senior Loss Adjuster specializing in the management of large and complex property losses across a broad range of industries.

Starting his Loss Adjusting career in 1999, Andy has over 20 years of commercial adjusting experience, with more than 10 years specializing in major loss.

He has a Bachelor of Commerce from Deakin University, with majors in Accounting and Insurance, and also holds a Diploma of Loss Adjusting. Andy is a Senior Associate of ANZIIF and an Affiliate of AICLA.

Andy manages a diverse portfolio of major property losses in both the public and private sectors. He delivers quality outcomes for Clients through the implementation of effective loss mitigation strategies.

Claims Expertise
  • Fire at Public School – AUD 6 million
  • Bushfire damage to Public Assets – AUD 35 million
  • Sewage Leak at major retailer – AUD 2 million
  • Fire at Chemical Manufacturer – AUD 1 million
  • Fire at Agricultural Processing Plant – AUD 10 million

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Phil Durrant

Phil Durrant

Managing Director – EMEA

Construction
Energy
Manufacturing & Engineered Lines
Mining
Specialist Liabilities

Phil Durrant

ACII, ACILA

Managing Director – EMEA

EMEA

Expertise
Construction

Construction & Engineering

Energy

Energy

Manufacturing & Engineered Lines

Manufacturing

Mining

Mining

Specialist Liabilities

Specialist Liabilities

Location:

London

Contact:

+44 7384 796291

Biography

Phil for 10 years held senior Chartered Adjuster/ Director positions based in London, Hong Kong and the Middle East. Thereafter, he worked for Zurich based in Singapore (8 years) as Chief Claims Officer Global Corporate / Commercial, and Chief Technical Officer (Asia Pacific) for all LoB’s including energy , construction, engineering, power, casualty with a high financial authority. His experience extends to managing complex major loss as a Chartered Adjuster and Insurer in different legal jurisdictions globally.

Phil returned to London late 2018 to join Integra as a working Chartered Adjuster / Managing Director EMEA

Claims Expertise
  • Oil, Gas and Petrochemicals – CBI Austria
  • Oil, Gas and Petrochemicals – compressor failure. OIL interest. Equatorial Guinea Africa.
  • Power Generation – transformer failure / fire – Vietnam.
  • Construction including DSU: fire – China
  • Construction: infrastructure – Australia

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Andrew Evans

Head of Construction, EMEA

Construction
Energy
Specialist Liabilities

Andrew Evans

Dip CII, ACILA

Head of Construction, EMEA

EMEA

Expertise
Construction

Construction & Engineering

Energy

Energy

Specialist Liabilities

Specialist Liabilities

Location:

London

Contact:

+44 7552 707 370

Biography

Andrew has been a specialist CAR/EAR Loss Adjuster for over 16 years and has handled numerous complex losses both in the Construction and Operational phases including DSU/ALOP claims relating to CAR/EAR arising from his nomination on Project Policies together with Contractor’s Annual Accounts.

He has undertaken assignments not only in the UK, but across Europe, Africa and the Middle East for a range of sectors including Residential and Commercial Developments, Civil Engineering, Tunnelling, Waste Water Treatment Works, Power Generation and Transmission, and Oil and Gas.

Claims Expertise
  • Construction – Storm Damage to Gas Pipeline, Poland
  • Power Generation – Steam Turbine Failure. Concentrated Solar Plant, Morocco
  • Construction – Defective Piling, UK
  • Construction – Tunnel Collapse, Turkey
  • Construction – Damage to Pressure Control Valves, Oman

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Andrew Gibson

Andrew Gibson

Executive Adjuster

Marine & Transport
Technological Industries

Andrew Gibson

BA, LLB, CIArb, CLA, AICLA (Aff)

Executive Adjuster

Australia & New Zealand

Expertise
Marine & Transport

Marine & Transport

Technological Industries

Technological Industries

Location:

Sydney

Contact:

+61 0408 006 827

Biography

A qualified lawyer, shipbroker and commercial arbitrator Andrew has worked in the marine, stevedoring and transport/logistics sector since 1981 – with a major Australian stevedore as a contracts manager, as a shipbroker on the Baltic Exchange in London, as General Manager Business Development with Sydney Ports Corporation and Commercial Manager and a director for P&O Ports (now DP World) Australia/NZ, prior to joining a major Australian insurance broker and third party claims administration business as Claims Administration Director.

With extensive experience in handling major and complex Marine and related losses in the APAC region, Andrew is a respected resource for loss adjusting matters relating to the shipping, port, stevedoring, transport and logistics sectors.

Claims Expertise
  • Honiara, Solomons/Brisbane, Australia (Marine – Cargo & Marine – Liabilities): these of helicopter parts from containers
  • Australia/New Zealand (Marine – Cargo): infestation damage to trucks/SUVs from USA – Freightliner trucks/Mercedes Benz SUVs, with risk management advice provided. Nominated adjuster for large Daimler Benz losses
  • Melbourne, Australia/Djakarta, Indonesia (Marine – Cargo): temperature damage to multiple consignments of milk powder
  • Sydney & Newcastle, Australia (Project Cargo): Light Rail & Sydney/Newcastle Growth Rail Projects inspect discharge of multiple rolling stock discharges (from vessel arrival/discharge/delivery to end receiver)
  • South Australia, Australia (Marine – Liabilities): damage to drill rig equipment during heavy haulage transit

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Liam Gilhooly

Structural Indemnity Leader

Construction

Liam Gilhooly

Structural Indemnity Leader

EMEA

Expertise
Construction

Construction & Engineering

Location:

London

Contact:
Biography

Liam began his home warranty and inherent defects insurance career with NHBC in 2004 and has subsequently worked for Aviva and a specialist MGA, MX Underwriting.  This has allowed him to experience a considerable range of the UK market from different perspectives before joining Integra Risk Services in September 2022.

His roles have included portfolio and individual casework underwriting; environmental legislative/regulatory scanning; large loss reviews and feedback into underwriting controls; insurance policy and reinsurance treaty wording with reinsurance portfolio procurement and  1-in-200 scenario planning.

Liam joined Integra Risk Services to expand their risk engineering practice to support underwriters and brokers in the Inherent Defects Insurance market.

Claims Expertise

• Large project underwriting and technical audit reviews
• Portfolio underwriting
• Policy wording
• Reinsurance strategy and procurement
• Product design

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Patrick Hardy

Patrick Hardy

Executive Adjuster

Construction
Energy
Mining

Patrick Hardy

ACII, Licensed Adjuster in Chile

Executive Adjuster

Latin America

Expertise
Construction

Construction & Engineering

Energy

Energy

Mining

Mining

Location:

Chile

Contact:

+56 9 9324 2450

Biography

Patrick began working as a loss adjuster following the 1985 earthquake in Chile. After taking time off to complete the CII diploma course at the Chartered Insurance Institute college in Sevenoaks, Patrick continued to work for multinational firms of loss adjusters, initially as part of their CAT teams following hurricanes Gilbert and Hugo. He was then transferred to Spain, following which he moved to London, where he was the liaison adjuster for the firm’s offices in Latin America. He was then transferred to Venezuela, following which he opened the firm’s branch in Argentina. Patrick then returned to Chile, to manage the local office of a multinational firm of adjusters before working with Integra Technical Services Chile in March 2015

Patrick is an experienced property damage and business interruption adjuster, having handled losses in a wide variety of industries, frequently on large/complex losses that require leading a team of specialist engineers, surveyors, accountants and lawyers. A sound working knowledge of the judicial and fiscal procedures in the southern part of Latin America has also enabled Patrick to handle a wide variety of casualty losses throughout the region.

Claims Expertise
  • TPL arising from pollution – various claims and locations in Ecuador and Venezuela.
  • Power generation losses with BI – various claims and locations in Chile and Argentina
  • Mining – various claims in copper mines, both operational and EAR risks, Chile & Peru
  • CAR – Losses involving underground railway construction in Buenos Aires & Santiago
  • Machinery Breakdown – wide variety of losses in various industries throughout South America

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Alison Hazell

Alison Hazell

Senior Loss Adjuster

Construction

Alison Hazell

MSc, BSc, MRICS

Senior Loss Adjuster

EMEA

Expertise
Construction

Construction & Engineering

Location:

London

Contact:

+44 7789 635744

Biography

Alison is a Chartered Surveyor and developed her professional background in the Commercial Property arena in both London and Glasgow. She has over 15 years of loss adjusting experience specialising in Property/CAR/EAR losses including DSU/ALOP claims.

With Integra, Alison has handled complex and high value claims in the Bahamas, Turkey, Cyprus, Portugal and the UK including manufacturing facilities, commercial developments, power generation plants, Civil Engineering and Tunnelling projects. Alison joined Integra in 2011.

Claims Expertise
  • Hurricane Damage to Solar Salt facility, Great Inagua, Bahamas
  • Tunnel Collapse near Izmit, Turkey
  • Viaduct Collapse, Manavgat, Turkey
  • Slope failure and gas pipeline explosion, Silivri, Turkey
  • Escape of concrete into third party property, Limassol, Cyprus

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Nick Hide

Global Head of Power Generation

Construction
Energy
Manufacturing & Engineered Lines

Nick Hide

BEng (Hons), CEng, MIMMM, PhD EurIng

Global Head of Power Generation

EMEA

Global

Expertise
Construction

Construction & Engineering

Energy

Energy

Manufacturing & Engineered Lines

Manufacturing

Location:

Dubai

Contact:

+971 54 542 1060

Biography

Nick is a chartered engineer with specialist knowledge of dealing with traditional and renewable power generation, including coal, nuclear, hydroelectric, wind and solar on both construction and operational policies.

Having graduated with a PhD in engineering and material science, he worked as a research engineer conducting failure analysis of gas turbines for a turbine manufacturer and the Ministry of Defence. He then spent several years working as a consultant in failure investigation and remaining life assessment for owners, operators, and insurers.

He joined the insurance industry in 2006 initially in London handling power generation and heavy engineering losses on a home-foreign basis and had since held senior practice leader and director positions in both London and the Middle East.

Claims Expertise
  • Numerous losses at a 1650 MW photo voltaic solar park, Egypt
  • 5600 MW APWR various nuclear power station construction losses, UAE
  • Nuclear turbine losses, Sweden/ Japan
  • 4000 MW CCGT Plant, Siemens SGT6-5000F compressor failure, US $40m, KSA
  • 489 MW CCGT plant, GE 6FA GT compressor, US $23m, Oman
  • 400 MW steam turbine rotor failure, US $18m, Italy
  • 50 MW hydroelectric turbine failure, US $5m, Cameroon
  • Downstream petrochemical/ refining losses, $5m to $300m, North Africa and the Middle East
  • Crude Oil Tank Explosion, $20m, Middle East
  • Phosphate processing & fertiliser plant losses various $1-25m, Morocco, Qatar, Saudi Arabia.

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Robert Innes

Senior Risk Engineer

Construction
Energy

Robert Innes

MICE

Senior Risk Engineer

Global

Expertise
Construction

Construction & Engineering

Energy

Energy

Location:

London

Contact:

+44 7585 988494

Biography

Robert is a chartered civil engineer (MICE) with ten years industry experience on large infrastructure projects for Arup, a global professional services firm providing design, engineering, architecture, and advisory services across every aspect of the construction environment.

While at Arup, he worked on a variety of large civil engineering projects including bridges, underground metro stations and other large civil structures, including notable projects such as London 2012 Olympics, HS2, Riyadh Metro and Copenhagen Metro.

He joined Integra in October 2023 from Zurich Insurance Company, where he spent six years as a Construction Risk Engineer, the last couple as the leader of the Construction and Power Generation team.

Robert is responsible for the provision of risk engineering services on global civil engineering, conducting thorough and systematic risk assessments and providing technical advice to clients on their risk management strategies.

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Anand Javaji

Senior Engineering Adjuster

Construction
Energy
Manufacturing & Engineered Lines
Marine & Transport
Mining
Specialist Liabilities
Technological Industries

Anand Javaji

BEng, ACLA, ANZIIP, CIPO, DipLA

Senior Engineering Adjuster

Australia & New Zealand

Expertise
Construction

Construction & Engineering

Energy

Energy

Manufacturing & Engineered Lines

Manufacturing

Marine & Transport

Marine & Transport

Mining

Mining

Specialist Liabilities

Specialist Liabilities

Technological Industries

Technological Industries

Location:

Melbourne

Contact:

+61 459 257 911

Biography

Anand holds a First Class degree in Mechanical Engineering. Anand is a Chartered Loss Adjuster and is a Senior Associate member of ANZIIF, having completed his Diploma in Loss Adjusting and is currently pursuing Diploma from CILA.

Anand commenced his career as an engineering designer for a fabrication company before joining an insurance company as a Risk Engineer. He moved into loss adjusting in 2010 and has worked on a variety of claims from machinery breakdown to fire, cyclone and weather event perils to marine cargo, claims on EAR, CAR and ISR policies. Anand specialises in complex engineering/manufacturing claims, power generation, rolling stock , construction and niche product liability claims.

He has also conducted Risk Engineering and Insurance valuations for large manufacturing companies and for Airports in India.

Claims Expertise
  • Manufacturing – Boiler Explosion & resultant damage at an Oat Mill in Victoria – MD & BI circa AUD12.0M
  • Construction – Collapse of steam turbine rotor during craneage at a steel plant in India- MD claim circa AUD3.5M
  • Product Liability – Damage to third party machinery due to polymer resin. Multiple claimants. Settled for one claimant for AUD1.4M
  • Cyclone Hudhud – Damage to alloy wheels manufacturing Unit in India. MD claim AUD3.0M net of AUD3.6M salvage adjustment
  • Rolling Stock – Derailment of Rolling Stock. Estimated Claim AUD3.0M net of AUD2.0M Self Retention and currently on-going

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Craig Jones

Senior Adjuster

Construction
Energy
Specialist Liabilities

Craig Jones

ACILA, AIFAA, BSc (Forensic Investigation)

Senior Adjuster

EMEA

Expertise
Construction

Construction & Engineering

Energy

Energy

Property

Specialist Liabilities

Specialist Liabilities

Location:

Dubai

Contact:

+971 56 499 2574

Biography

Craig is a Chartered Loss Adjuster with over 13 years international loss adjusting experience and an honours degree in Forensic Investigation.

He is very familiar with the Middle East having spent the first eight years of his adjusting career in the region before moving to Australia in 2018. He has travelled extensively throughout the region and has handled multiple large and complex claims across a variety of disciplines, including commercial property, construction, engineering, liability, fire investigation and financial losses.

In January 2022 Craig relocated back to our Dubai office where he brings his strong reputation for settling Construction, Power Generation and Property claims.

Claims Expertise
  • Damage to Solar Farm
  • Fire damage to stock in warehouse
  • Ingress of seawater to contract site
  • Hail damage
  • Water damage to contract works with Delay in Start Up

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Keith Koh

Engineering Adjuster

Construction

Keith Koh

MSCE

Engineering Adjuster

Asia

Expertise
Construction

Construction & Engineering

Property

Location:

Singapore

Contact:

+65 9100 2399

Biography

Keith joined Integra in January 2024 and is based in Singapore.

Prior to his move into adjusting in 2022, Keith spent 18 years as a civil engineer within the construction industry obtaining a Masters’ in Civil Engineering from the National University of Singapore in 2010, concentrating on Geotechnical Engineering.

During this time, he worked as a geotechnical specialist working on over 100 projects of varying scale, comprising soil investigations, instrumentation and monitoring, micro piling, permanent and temporary earth retaining walls.

Claims Expertise
  • Fire Loss for shopping mall in Philippines – USD 44m
  • Construction damage claims for hydro dam project in Pakistan – USD 3m
  • Third party claim on cable damage in Singapore – USD 1m
  • Various property and casualty claims in Singapore – Minor Losses

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Eoin Lawless

Loss Adjuster

Specialist Liabilities

Eoin Lawless

LLM Hons, PG Dip Bus Admin

Loss Adjuster

Australia & New Zealand

Expertise
Specialist Liabilities

Specialist Liabilities

Location:

Auckland

Contact:

+64 27 538 2529

Biography

Eoin has over 35 years’ insurance experience, starting his career working in claims for insurance companies, handling all commercial classes including liability, financial lines and marine, with brief spells in underwriting and broking. He later joined a specialist commercial loss adjusting firm, focusing on high value, complex insurance claims and commercial disputes. While there, he studied law at University of Auckland, graduating with a Masters in Corporate and Commercial Law in 2014.

In addition to his loss adjusting work, Eoin holds a practising certificate as a barrister and adjudicates and mediates disputes between clients and a statutory insurer. He has previously appeared as counsel in the District and High Courts and Waitingi Tribunal.

Eoin’s specialities include Public & Products Liability, Professional Indemnity and Dispute Resolutions and joined Integra in May 2021.

Claims Expertise
  • Public liability claims for water/wastewater network operator
  • Product liability claim for multinational supplier in hotel
  • Professional Indemnity/Construction Liability claim for water/wastewater designer
  • Product liability claims for consumer electronics/whiteware manufacturers/importers/distributors
  • Numerous building defect/ leaky building claims
  • Product liability claim for supplier to horticulture/viticulture industry
  • Wide variety of Professional Indemnity claims.

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Mac BeanIan

Iain Mac Bean

Executive Adjuster

Construction
Energy
Manufacturing & Engineered Lines
Specialist Liabilities
Technological Industries

Iain Mac Bean

Executive Adjuster

North America

Expertise
Construction

Construction & Engineering

Energy

Energy

Manufacturing & Engineered Lines

Manufacturing

Specialist Liabilities

Specialist Liabilities

Technological Industries

Technological Industries

Location:

Miami

Contact:

+1 305 849 2024

Biography

Iain is a seasoned claims professional with over 30 years multinational experience with large and complex losses in the property sector. He has wide ranging multi-lines experience, with a focus on renewable energy – both construction and operations, with DSU / BI following. Iain also has extensive CAT management experience.

Claims Expertise
  • Multiple construction losses at solar facility, incl. failure of hot salt tank (CSP with thermal energy storage) – Tonopah, Nevada, USA
  • Failure of heat exchangers in solar facility (CSP with thermal energy storage) – Gila Bend, Arizona, USA
  • Construction losses (storm damage) on infrastructure developments (toll roads) – Houston, Texas, USA
  • Fire loss (property and business interruption following) in large retail facility in San Pedro Sula, Honduras
  • Wind turbine losses (construction losses, blade failures, hub and nacelle frame failures, fires and gearbox failures) – throughout the USA

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Simon Marshall

Global Head of Risk Engineering

Construction
Energy
Manufacturing & Engineered Lines

Simon Marshall

CEng, BEng, MIMechE

Global Head of Risk Engineering

EMEA

Expertise
Construction

Construction & Engineering

Energy

Energy

Manufacturing & Engineered Lines

Manufacturing

Location:

London

Contact:

+44 7469 689015

Biography

Simon commenced his career at Babcock Energy in 1986 as a technician trainee. On completion of the training scheme, he held various positions, including design engineer, field service / commissioning engineer and lead design engineer, before transitioning into the insurance sector in 1995. 

Since then, he has gained a good understanding of the commercial aspects of engineering insurance working for insurer and broking companies as both a risk engineer and underwriter of construction and engineering risks. 

More recently he worked for a global provider of independent specialist consultancy risk management solutions to the Engineering and Construction insurance sector.

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Tony Maxwell

Executive Adjuster

Construction
Energy
Marine & Transport

Tony Maxwell

Executive Adjuster

Latin America

North America

Expertise
Construction

Construction & Engineering

Energy

Energy

Marine & Transport

Marine & Transport

Property

Location:

Houston

Contact:

+1 713 501 1255 (US) / +52 624 267 3194 (Mexico)

Biography

Tony is an experienced adjuster of 38 years and has held management positions across the world, including in the US, Brazil, Mexico, and the Middle East for international loss adjusting companies.

During this time, he has handled major and complex losses related to upstream energy (including the “Deepwater Horizon” casualty in the Gulf of Mexico and the “P-36” loss offshore Brazil), petrochemicals, construction, power generation, marine, property and renewables losses.

 

Claims Expertise
  • Petrobras P36 – Brazil 2002
  • Hurricane Lili – Gulf of Mexico, 2002
  • Hurricane Ivan – Gulf of Mexico, 2004
  • Hurricanes Katrina, Rita and Wilma – Gulf of Mexico 2005
  • Hurricane Ike – Gulf of Mexico, 2008 (including BP MAD DOG TLP)
  • BP Macondo – Gulf of Mexico, 2010
  • Hurricane Sandy – North Atlantic, 2012
  • Various Marine & Energy Claims Throughout Region

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Kevin McElhenny

Kevin McElhenny

Chartered Loss Adjuster

Construction
Energy
Mining

Kevin McElhenny

BSc (Hons), CivEng, BCom, ANZIIF (Fellow), ACLA

Chartered Loss Adjuster

Australia & New Zealand

Expertise
Construction

Construction & Engineering

Energy

Energy

Mining

Mining

Location:

Sydney

Contact:

+61 437 229 186

Biography

Kevin has an honours degree in Civil Engineering and a Bachelor of Commerce degree. He is also a Fellow of ANZIIF and an Associate member of the Australasian Institute of Chartered Loss Adjusters (AICLA). Kevin spent twelve years working as an engineer in the mining industry in South Africa, finishing as engineering manager for a gold mine before moving into project work. He then spent six years in project management of construction of process plants and shafts in Southern Africa and as a technical consultant for a furnace project in Saudi Arabia.

Kevin has practiced as a loss adjuster since 1998, concentrating on engineering, construction and mining related claims, as well as engineering aspects of major property losses. He also has specialist expertise in train derailments and has experience in claims for power stations and port operations.

Claims Expertise
  • Energy – Power generation – Traralgon Australia; failure of 560MW generator – PD & BI circa AUD70.0M
  • Marine – Rail Transport – Wallan, Australia – derailment of passenger service – circa AUD10.0M
  • Other General Property – Townsville, Australia – storm/flood damage to telecommunications equipment – circa AUD2.5M
  • Energy – Renewables – Invernell Australia – various claims for damage to wind turbines during construction and operational phase of project including PD and DSU/BI
  • Construction – Rail Transport– Kellyville Australia –claims for failures of viaducts and potential DSU

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David Montgomery

Executive Adjuster

Energy

David Montgomery

Executive Adjuster

North America

Expertise
Energy

Energy

Location:

Pittsburgh

Contact:

+1 281 851 8208

Biography

After earning his Bachelor degree in Business Administration, David began his adjusting career in 1989 handling Business Interruption claims for the Houston, Texas office of Brocklehurst International.   Over the next five years, he gained experience with other aspects of upstream energy insurance before joining insurance company William H. McGee & Co. to oversee their Houston claims department, managing energy, commercial construction and inland marine risks.

David returned to loss adjusting in 1995, where he continued his focus on upstream and mid-stream energy. later expanding into the renewable energy sector, handling claims involving wind turbines, solar farms and hydroelectric dams.  In October 2021, he joined the Integra Technical Services.

Claims Expertise
  • Hurricane damage to solar farm in South Texas, US$3 million
  • Damage to multiple wind turbine blades at single project in State of Minnesota due to lightning strikes during construction (including BI aspects), US$8 million
  • Damage to hydroelectric dam in State of New York due to flooding, $4 million
  • Tank battery fire at Saltwater Disposal facility in West Texas, US$6 million
  • Fire damage to multiple compressors at gas plant in West Texas, US$12 million
  • Freeze damages at multiple midstream facilities across Texas for single insured, US$54 million
  • Damage to various offshore platforms from fire and allisions resulting in their decommissioning and removal – Gulf of Mexico

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Phil Moretti

Phillip Moretti

Managing Director, Americas

Construction
Energy
Manufacturing & Engineered Lines
Mining
Technological Industries

Phillip Moretti

BEng, CPCU

Managing Director, Americas

North America

Expertise
Construction

Construction & Engineering

Energy

Energy

Manufacturing & Engineered Lines