Leading specialty lines loss adjuster, Integra Technical Services (Integra), has entered into a strategic alliance with Nagamatsu Inc (Nagamatsu), a Japanese loss adjusting firm in Yokohama, Japan.
Together with Integra’s alliance partners in Thailand, Malaysia, Indonesia, the Philippines and Pakistan, this partnership with Nagamatsu further strengthens Integra’s footprint in Asia.
Nagamatsu is a loss adjusting firm that, like Integra, was built on the basis of technical excellence rather than volume business. Current operations continue to reflect that business ethic with a bias towards technical claims in specialist classes. As such, the Integra and the Nagamatsu models are complimentary to each other.
The experienced adjusting teams from these two companies will be collaborating on losses emanating from the following lines of business: Automotive, Construction & Engineering, Heavy Manufacturing, International Property, Marine & Transportation, Mining, Oil, Gas & Petrochemical, Power Generation, including Renewable Energy, specialist liabilities and international property including semi-conductor plants.
Tony Chapman, Managing Director Asia, Integra says, “Japan represents an important insurance market in the region and for Integra. By combining Integra’s international reach and established position in major reinsurance markets with Nagamatsu’s long established position in Japan, we will be able to offer both local and international markets an enhanced level of claims service both for losses in Japan and for Japanese companies operating overseas.”
Kazuyoshi Nagamatsu, Chief Executive Officer at Nagamatsu, added: “By partnering with Integra we are able to offer increased services to local Insurers by having greater access to international reinsurance markets. This will enable more effective liaison between the various stakeholders to a claim”.
Role will provide claims leadership and focused mentoring to the Australia & New Zealand region
Integra Technical Services, the global specialty lines loss adjusting firm, announces that Thomas Pasley will be transitioning to the new role of Technical Director in Australia and New Zealand.
Thomas joined Integra as a Senior Executive Adjuster in September 2016, helping to build and enhance Integra’s global offering in Liability including Product Recall and Food & Beverage related claims, as well as Energy and Property claims. In March 2019, he was promoted to the role of Regional Managing Director in Sydney and in that time has overseen a period of stability, followed by growth in the region.
In his new Technical Director role, Thomas will continue to have oversight of all major claims in the region. He will have more time to work with senior team members to ensure we bring the right team resource to each assignment, while providing the necessary mentoring to younger team members to become Integra’s leaders of tomorrow.
Torben Bell, who joined Integra as Country Manager, Australia & New Zealand in July 2021, will, in addition to his adjusting caseload, take on Thomas’s operational responsibilities including recruitment, performance management and service level agreements with our clients.
Thomas and Torben will both remain part of the Integra Leadership Team.
Leo Dixon, Chief Executive Officer, Integra Technical Services said, “At Integra we encourage our team to drive their own career pathway, and Tom’s decision is a great example of this. Tom took on the Regional Managing Director’s role with great enthusiasm and has helped to shape the Integra proposition to what it is today, being a 20 strong adjusting team, supported by four Operations & Finance colleagues. I would like to thank Tom for his valued contribution and look forward to continuing to work closely with him as we aim to deliver on our goal of being the first-choice adjuster in the sectors we operate in.”
Thomas Pasley added, “Since taking on the Managing Director role, I have worked hard to ensure that Integra provides the best possible service for all our clients, and I am proud of what we have achieved. My move back to a core loss adjusting role means I can focus on professional leadership and the losses I’m personally handling, ensure that the quality of what our team produces is consistently high, and put greater emphasis on mentoring colleagues to keep them developing”.
I would like to thank Leo, Ewan & Mark in supporting my decision to enable me to spend more time in the professional role I so enjoy, and I look forward to continuing to work closely with Torben and the whole team to further enhance the service we provide in the region.”
Integra Technical Services, the specialty lines loss adjusting firm, has added Craig Jones as Senior Adjuster to its team in Australia.
Craig is a Chartered Loss Adjuster with over 12 years international loss adjusting experience. Having graduated with an honours degree in Forensic Investigation and Criminology, he started his loss adjusting career in the Middle East and travelled the region extensively working his way up to become a Senior Adjuster investigating and settling claims in a number of different classes of specialty business including but not limited to the commercial property, construction, engineering, and liability sectors.
In 2018, Craig moved to Australia, and has been specialising in construction and commercial property claims and received terrific support from Australian based Insurers and Brokers in that time. Craig will be based in Integra’s Sydney office.
Torben Bell, Country Manager, Australia & New Zealand, Integra Technical Services commented, “The exciting times for Integra continue both within Australia and New Zealand and worldwide. I am delighted to welcome Craig to Integra where his experience and expertise will be a huge asset to our company and to our clients.”
Integra Technical Services, the global specialty lines loss adjusting firm, announce the arrival of Paul Latimer to the new position of Managing Director, Integra Risk Services.
Paul is a recognised insurance practitioner, who arrives at Integra with over 25 years’ construction and engineering experience, having held senior broking and underwriting positions in the London Market at JLT, Catlin and Travelers.
His role at Integra will be twofold; one in a business development capacity to support the continued growth of Integra’s global construction and engineering proposition in the London and International (re)insurance markets, and secondly to establish Integra Risk Services.
Paul will also be part of the Integra Leadership team reporting into Integra CEO, Leo Dixon.
Paul Latimer, Managing Director, Integra Risk Services, says “Integra is a well renowned and specialist provider of technical and specialist claims globally, and I am delighted to join the team at an exciting time of development and growth. I look forward to further developing key relationships to aid the growth of Integra’s Construction and Engineering proposition globally.
Leo Dixon, CEO, Integra Technical Services added, “I am delighted to welcome Paul to Integra and to join our leadership team. His experience in construction and engineering will be a huge asset for the company and he will support our Regional Managing Directors in the evolution of our propositions in each region. With respect to the establishment of Integra Risk Services, Paul is uniquely positioned to design and implement a number of initiatives we are currently working on for our Broker and Insurer clients. We shall be talking to you more about these initiatives in the months ahead.”
Integra Technical Services, the global specialty lines loss adjusting firm, has announced the appointment of Trevor Davis as Engineering Adjuster to its operation in the Middle East.
Trevor is a chartered mechanical engineer, starting his career as a project/design engineer for a UK manufacturing firm, before moving into insurance initially as an Engineering Surveyor for an insurance company, before transitioning into loss adjusting.
He has held senior adjusting roles for international adjusting firms working extensively across the Middle East region, including United Arab Emirates, Bahrain and the Kingdom of Saudi Arabia. He will be focussing on Energy, Construction & Engineering, and Manufacturing sectors.
Trevor will initially be based in our Dubai office before moving to the Kingdom of Saudi Arabia early next year.
Phil Durrant, Managing Director EMEA, Integra Technical Services said, “I am delighted to welcome Trevor to the team. His arrival and extensive insurance experience further enhance our service offering and demonstrates our continued commitment to our clients in the region and worldwide. These are exciting times and I look forward to announcing further developments in the coming months.”
Integra Technical Services, the global specialty lines loss adjusting firm, has announced the arrival of Andy Donnelly to its team in Australia. Andy, who has been appointed as Executive Adjuster, will be based in Integra’s Melbourne office.
Andy is a Bachelor of Commerce, majoring in Accounting and Insurance, and holds a Diploma in Loss Adjusting. He has over 20 years’ commercial adjusting experience and will be focusing on adjusting losses arising from both construction project and operational risks within the commercial, industrial and government sectors.
Thomas Pasley, Managing Director Australia & New Zealand, Integra Technical Services said,
“Andy’s arrival and the additional sector expertise he brings further enhances our property proposition in the region. I look forward to working with both him and the expanded team to ensure we continue our drive in delivering the best outcomes for our clients”.
Leo Dixon, Chief Executive Officer, Integra Technical Services added, “With our adjusting team going from strength to strength, these are exciting times for Integra both within the Asia Pacific region and globally. Our vision is to be the first-choice loss adjuster in each sector we serve and the arrival of Andy Donnelly further demonstrates our commitment to this goal and means our clients can be confident Integra have the knowledge and breadth to handle any claim, no matter its size or complexity”.
Integra Technical Services, the global specialty lines loss adjusting firm, has announced the arrival of Anton Webber and Neil McCraney to its UK team. Both will be reporting into Andrew Evans, Integra’s Head of Construction EMEA.
The appointments follow the recent arrivals of nine adjusters in Asia Pacific, including the senior appointments of Torben Bell, as Country Manager, Australia & New Zealand, and Tony Chapman as Managing Director, Asia
Anton Webber joins with over 25 years’ experience as a loss adjuster having started his career in his native South Africa before moving to the UK. Anton’s experience extends to claims involving commercial and residential property, contract works and third-party property damage. For the last five years, Anton has predominantly been involved in the adjustment of Inherent Defects claims in the UK.
Neil McCraney joined the team on 26th July. Neil started in insurance back in 1997, when he joined a leading UK Insurer handling a wide range of Commercial and Local Authority claims including Employers Liability and Third-Party Liability injury and property damage cases. In 2006, Neil joined a major Construction & Engineering Loss Adjusting firm and has since accrued over 15 years’ experience handling a wide range of inherent defect, construction, personal and employers liability losses across major contractors annual accounts and specific project nominations.
Andrew Evans, Head of Construction EMEA, Integra Technical Services said, “These are exciting times for Integra in the UK, as we see continued growth within the construction sector. I am delighted Anton and Neil have joined us at Integra, particularly as they both have significant industry as well as technical experience. Their arrival will further enable us to provide the highest level of service to our clients, across a wider range of construction projects.”
Phil Durrant, Managing Director EMEA, Integra Technical Services said,
“The arrival of Anton and Neil strengthens our capability to provide high quality loss adjusting service to our construction clients in the UK. Their knowledge and expertise will be an asset for our clients and goes a long way towards our vision to become the construction loss adjuster of choice in the UK. I’m delighted to have them both on-board.”
Integra has today announced the appointment of John Wigg as Executive Adjuster to its team in Australia. John will be based in Integra’s Melbourne office.
John joins Integra with over 30 years’ loss adjusting experience and is primarily focused on the investigation and settlement of complex losses in the Property and Construction sectors throughout Australia and the Asia Pacific Region.
He has a reputation for successfully handling state-wide accounts that experience numerous claims in a policy year, as well as discrete and large losses for other clients. He is a specialist in the interpretation and application of policies, and he is often asked by industry bodies to advise on aspects of a policy wording.
Also joining Integra are Suzie Young and Malia Foti, who have been appointed as Executive Assistants to the Melbourne and Brisbane offices respectively.
Malia, who has six years’ speciality insurance experience, and Suzie, with 20 years’ experience, will be providing a wide range of support to Integra’s expanding team, including administrative, claims analysis and communication with clients.
Thomas Pasley, Managing Director Australia & New Zealand, Integra Technical Services said,
“I am delighted to welcome John, Suzie and Malia to Integra as our growing team continues to go from strength to strength. John’s arrival enhances the skills and experience already within the team and means that our clients have the confidence to appoint Integra in the knowledge we can handle the full breadth of claims”
Integra Technical Services, the global specialty lines loss adjusting firm, has today announced further additions to its team in Australia with the appointments of David Barry as Executive Adjuster and Anand Javaji as Senior Engineering Adjuster.
David and Anand’s arrival follows last week’s announcement of the arrival of Torben Bell, Alex Radcliffe and Sumeet Bhardwaj. Both David and Anand will be based at Integra’s new office in Melbourne.
David Barry has been a loss adjuster since 2006, having graduated with a Bachelor of Business Studies, Risk Management & Insurance. He holds a Diploma in Loss Adjusting. David’s adjusting experience lies in the Construction, Power Generation and Energy sectors where he has handled the full spectrum of losses, with his forte being adjusting complex claims occurring both during the construction and defect liability stages of Erection All Risks projects. He also has successfully adjusted claims emanating from the Renewable Energy and Infrastructure sectors.
Anand Javaji started his career as an engineering designer before joining Tokio General Insurance, and later Universal Sompo General Insurance in India. During which time he conducted Risk Engineering and Insurance valuations for large manufacturing companies and a number of airports. He transitioned to loss adjusting in 2010, moving to Australia in 2017. Anand specialises in handling Construction Engineering/Manufacturing, Power Generation, Rolling stock, and specialist liability claims.
Thomas Pasley, Managing Director Australia & New Zealand, Integra Technical Services said,
“I am delighted to welcome both David and Anand to the team. Their arrival, alongside that of Torben, Alex and Sumeet now provides our clients with access to an enhanced specialist and technical adjusting resource, and means Integra has the bandwidth and expertise to assist our clients on every loss within the sectors we operate, regardless of size, location and complexity.”
Integra Technical Services, the global specialty lines loss adjusting firm, has announced the appointment of Doug Horne as Global Head of Marketing & Communications. Doug will continue to develop and oversee the marketing & communications, including business development, strategy for Integra, working closely with the Regional Directors across Integra’s Asia Pacific, EMEA and Americas regions.
An experienced marketing and communications professional, Doug has over 25 years’ professional and financial services experience and has worked within the specialty insurance industry for the last 15 years. During this time, he held senior marketing and business development roles at Airclaims, McLarens and Charles Taylor.
Speaking of his appointment, Doug said, “I am delighted to be joining Integra at such an exciting time. Having been asked to review and launch a new brand strategy last year, I look forward to being able to build on the progress made, while working closely with my colleagues to deliver the best possible outcomes for our clients.”
Leo Dixon, Chief Executive Officer, Integra Technical Services concluded,
“Doug has been working with us for the last year in a contracting role taking responsibility for our new brand launch including our upgraded website and he’s been working closely with our global adjusting team on our new business initiative. I am delighted we have been able to secure his services as a permanent member of the Integra team and look forward to him bringing his expertise to the fore as we continue to work toward our ambition of being the first choice adjusting company in the sectors we serve.”