Safe Hands. Agile Minds

Integra has announced the appointment of Bill Newns as Senior Engineering Adjuster within its construction and engineering team. Bill, who is primarily a tunnelling engineer, will be based in Auckland, but be a global resource for Integra, supporting colleagues in its offices around the world.

Bill is a professional tunnelling engineer, who has worked in the civil infrastructure sector for over 25 years in the US, Asia, Europe, and Australasia. Throughout his career, he has supported many global construction projects in all matters relating to tunnelling including metros, road, rail, power, water supply, wastewater and hydropower using all methods of construction from manual excavation to mechanised tunnelling.

Bill’s experience covers planning, design, construction forensics, dispute resolution & expert witness matters. He is also a tunnelling specialist advisor for risk surveys and forensic investigations to the insurance market.

Thomas Pasley, Technical Director, Australia & New Zealand, Integra Technical Services said, “Bill has been involved in advising on all aspects of tunnelling projects, from planning and policy to procurement, construction, operations, and refurbishment throughout his career. His experience of working with and leading multi-disciplinary teams, while drawing on a pool of world class expertise will be beneficial to both our clients and the global Integra team alike. I am delighted he has decided to join us and look forward to working closely with him in the future”.

Leo Dixon, Chief Executive Officer, Integra Technical Services added, “Our vision is to be the first-choice loss adjuster for our clients in each sector we serve. Bill’s arrival is testament to this and tangibly demonstrates our commitment to providing world class loss adjusting services to our clients underwriting, placing and handling claims emanating from the construction and engineering sector.  In addition, Bill will be providing support to Integra Risk Services where he is uniquely qualified to supervise the management of the risk engineering on tunnelling projects around the world.”

Professional development, increasing personal exposure and the flexibility to handle claims across different geographical territories for different clients is something Integra is proud to offer its employees.

So, we are delighted to inform you of the news that Craig Jones has relocated from our Sydney office to our Dubai office. Craig is joining colleagues Derek Patterson, Dilan Surendrakumar, John Chambers and Trevor Davis in the Middle East.

Craig, who joined Integra in September 2021, is very familiar with the region having spent eight years of adjusting career in the Middle East before moving to Australia in 2018. He brings a strong reputation for settling Construction, Power Generation and Property, including Business Interruption claims.

Leo Dixon, Integra CEO, commented “We pride ourselves in providing working environments that enable our colleagues to be able to thrive both professionally and personally.

When Craig approached us with his request to relocate himself and his family back to the Middle East, we had no hesitation in supporting his move.

His knowledge and expertise of the region will further strengthen our team in the Middle East led by Deputy Managing Director Middle East & Africa, Derek Patterson.”

Integra Technical Services has today launched a new subsidiary, Integra Risk Services, to complement its loss adjusting business, which is trusted by brokers and insurers to settle claims emanating from specialty lines sectors.  

Risk Engineering Management is the initial service Integra Risk Services is bringing to the Construction, Engineering, and Energy including Renewables markets. The service being offered enables insurers to closely monitor their portfolio of live projects to ensure the appropriate amount of risk engineering is being applied to their projects, the risk engineers’ reports are being delivered on time and costs being managed tightly. 

Integra Risk Services designs and delivers comprehensive management of all risk engineering activities, utilising a combination of our in-house risk engineers, who have different sector specialisms, as well as the services of specialist global risk engineers.  The combination of the two will deliver project specific insight as well as lessons learned from claims that have arisen in the past from projects that are comparable to those being surveyed.

Paul Latimer, Managing Director Integra Risk Services, said “Having spent over 25 years within the insurance industry as both a broker and an underwriter, I am fully aware of the challenges faced by insurers and brokers in the delivery of risk engineering programmes. Our goal is to provide a trusted and reliable outsourced service to our clients that will provide time savings in excess of 120-man hours associated with programme development, fee management and administration per project. I am delighted by the support and feedback received from the market so far and I look forward to creating value for our clients going forward.”

Integra Risk Services is also able to offer additional services such as detailed electronic schedule analysis, pre-bind engineering reports, desktop reviews, and ESG due diligence.

Leo Dixon, Chief Executive Officer, Integra Technical Services added, “The importance of risk engineering on a construction policy is recognised by all, however for years insurers subscribing to projects have been paying for a service that is not being fully utilised or in some instances not provided at all. Integra Risk Services has been developed to help solve this as well as other challenges the industry faces. Paul has already shown his value to Integra through his sector knowledge and connections, and I’m excited to see the positive impact our Risk Engineering Management service has for our Insurer and Broker clients.”  

We are delighted to announce that Integra has entered into a strategic alliance partnership with International Adjusters & Surveyors Co. Ltd (IASCO) a Korean loss adjusting firm with headquarters in Seoul and offices throughout the country.

Together with Integra’s alliance partners in Thailand, Malaysia, Indonesia, the Philippines, Japan, Pakistan and India, this partnership with IASCO broadens Integra’s footprint within Asia.

Having formed in 1985, IASCO has been one of the leading loss adjusting firms in Korea for more than two decades and now has over 600 employees. IASCO’s values are closely aligned with Integra’s by providing and delivering the best outcomes for all interested parties – insureds, brokers and insurers.

The experienced adjusting teams from these two companies will be collaborating on losses emanating from the following lines of business: Construction, Engineering including machine breakdown, Power Generation including Renewable Energy, Mining and Natural Resources, International Property including Business Interruption, Marine & Transportation, Oil, Gas & Petrochemical, Heavy Industry & complex manufacturing risks and specialist liabilities.

Tony Chapman, Managing Director Asia, Integra says, “We are continuing to enhance our network in Asia, and this important alliance will further extend our proposition for both the local Korean and the wider reinsurance markets. We’re delighted to be working closely with Heegoo and his team at IASCO’

Heegoo Yang, Executive Director at IASCO, added: “We welcome this important partnership with Integra, which will allow IASCO to further expand our offering to our existing clients in Korea, while gaining greater access to international reinsurance markets. The combination of Integra and IASCO is a great fit for us and our clients, and we look forward to working closely together in the future.’

Integra Technical Services, the global specialty lines loss adjusting firm, has today announced the key appointment of Derek Patterson as Deputy Managing Director, Middle East & Africa, effective from the beginning of this year.

Derek is based in Dubai and joins Integra with over 20 years loss adjusting experience, having held senior positions at an international adjusting firm both within the UAE and South Africa. In his new role, he will be responsible for the continued development and growth of Integra’s operation within the Middle East, in addition to his day-to-day adjusting role.

Derek Patterson said, “I’m delighted to be joining Integra at an exciting point for the business. Integra has a great reputation both regionally and globally, and I look forward to working with the team to ensure that we continue to deliver the best outcomes for our clients and aim to become the first-choice loss adjuster in each sector we serve in the region.

Derek’s has experience of handling claims in a variety of sectors, including Construction, Engineering, Energy, Power Generation and Heavy Industry.

Phil Durrant, Managing Director EMEA, Integra Technical Services added,

“Derek’s appointment strengthens Integra’s dedication to our clients in the Middle East as well as to international Brokers and (Re)Insurers placing and underwriting risks in the region.  I am very pleased to formally welcome Derek and having an adjuster and leader of his calibre joining the team. His expertise and knowledge will be a huge asset to both our clients and team in the Middle East, and I’m looking forward to working with him on delivering our objectives in the years ahead.

Global specialty lines loss adjusting firm, Integra Technical Services, has today announced the appointment of Dilan Surendrakumar as Engineering Adjuster to their team in the Middle East. Dilan joins the experienced team of John Chambers and Trevor Davis in Integra’s Dubai office.

Dilan graduated with a Master’s in Chemical Engineering, which included modules such as carbon capture & storage, petroleum engineering and Process Dynamics. 

Before commencing his loss adjusting career he worked in the Oil & Gas industry as a project engineer providing cost, risk and scheduling services on global construction and decommissioning projects. In 2017 he started his loss adjusting career during which time he has successfully settled numerous construction & engineering and operational claims across all types of conventional and renewable power generation, including gas and steam turbines related losses.

In addition to loss adjusting, his insurance industry work has included carrying out survey valuations of large processing facilities in Europe, the Middle East and Asia.

Dilan was the 2020/21 recipient of CILA’s Cuthbert Buckle prize for the highest performance in the Advanced Diploma examinations.

Phil Durrant, Managing Director EMEA, Integra Technical Services said, “Dilan has already shown in his short adjusting career that he is one of the up-and-coming adjusters in the market. I am delighted to welcome him to the team in the Middle East and the wider global team and look forward to seeing him develop his career at Integra. His experience and knowledge of both conventional and renewable power generation will be invaluable both to his colleagues and our clients alike. I also look forward to making further announcements in the region in the coming months.

Integra Technical Services, the global specialty lines loss adjusting firm, has announced the appointment of Simon Marshall as Senior Risk Engineer.

With over 35 years’ experience in engineering and insurance, Simon brings with him extensive construction and engineering experience, and joins Integra as they begin to establish their Risk Services operation and design and implement a number of initiatives for their broker and insurer clients.

Simon commenced his career at Babcock Energy as a technician trainee that exposed him to various engineering activities such as planning, drafting, design, manufacture, and erection. Following completion of the training scheme, he held various positions, including design engineer, field service/commissioning engineer and lead design engineer, before transitioning into the insurance sector.

During this time, he gained a good understanding of the commercial aspects of engineering insurance as a risk engineer, power generation engineer and an underwriter of construction and engineering risks. More recently he worked for a global provider of specialist consultancy risk management solutions to the insurance sector and ultimately the insured across power generation, heavy industries, oil/petrochemical, chemicals, metals and mineral processing.

Paul Latimer, Managing Director, Integra Risk Services said, “Simon brings significant experience with providing risk engineering services both as an inhouse resource and as an independent engineer. His industry knowledge, specifically in Power and Construction will be a huge benefit to our Risk Services’ clients, as well as supporting the wider Integra team adjusting losses in these sectors. I look forward to working closely with Simon to further develop our new proposition.

Leading specialty lines loss adjuster, Integra Technical Services, has announced a new strategic alliance partnership with Mehta & Padamsey Loss Adjusters (M&P) in India. The partnership  enables Integra to extend its geographical footprint into India, a country with many specialty insurance risks and enables Mehta & Padamsey to benefit from having an international partner trusted by Reinsurance Brokers and Reinsurers around the globe.

Mehta & Padamsey, which was incorporated in 1969 following the merger to two companies, has offices in Mumbai, Chennai, Delhi and Ahmedabad in India and has handled multiple claims across sectors including petrochemicals, oil & gas, power, manufacturing and property.

Both companies will work closely together to provide a seamless service for their clients that encompasses both the local cultural challenges and the technical international reporting standards required by reinsurance clients.

Tony Chapman, Managing Director Asia, Integra Technical Services says, “India is a fast-developing country with significant infrastructure and projects that can lead to challenging claim requirements. M&P is a proven loss adjusting company within the same specialised sectors that we already operate in and this relationship enhances both our geographic footprint and our offering in the region. I look forward to working closely with Saumil and his team over the coming months and years.”

Saumil Mehta, Director, Mehta & Padamsey Loss Adjusters adds, “I am delighted to sign this agreement with Tony and Integra. The skillsets, expertise and local cultural knowledge at Mehta & Padamsey combined with Integra’s global reputation and technical expertise will be a huge asset to our domestic and global clients”

Global specialty lines loss adjusting firm, Integra Technical Services, today announced the appointment of Matthew Biggleston and Ross McClellan to its UK operation. These latest appointments enhance Integra’s capability and increases the size of their EMEA team to 17 adjusters.

Matthew joins Integra with 12 years’ insurance experience having started his insurance career as a claims investigator for Aviva in Glasgow before moving into loss adjusting as a liability adjuster in 2014. His arrival bolsters Integra’s specialist liabilities capability both within the region and globally.

Ross arrives with over 20 years’ loss adjusting experience specializing in commercial lines including business interruption. In addition to managing commercial property lines in the UK & internationally, he will be working in Integra’s growing UK Construction team.

Phil Durrant, Managing Director EMEA, Integra Technical Services said, “I am delighted to welcome both Matt and Ross to our team and look forward to working closely with them in the future. Their arrival, in addition to others over the last couple of years, now provides access to truly exceptional technical expertise and knowledge for both our domestic and global clients. These are certainly exciting times and I look forward to further announcements in the coming months.

Global specialty lines loss adjusting firm, Integra Technical Services, today announces the appointment of David Montgomery as Executive Adjuster in their Houston office. The appointment enhances Integra’s offering in the US and continues their commitment to the domestic insurance markets.

David joins Integra with over 30 years’ loss adjusting experience specialising in handling losses in the mid and upstream oil and gas, and renewable energy sectors involving wind farms, solar farms, and hydroelectric generating facilities.

Phillip Moretti, Managing Director USA, Integra Technical Services said, “I am delighted to welcome David to the team in the US and the wider global team. His extensive experience and knowledge of working on complex midstream, upstream and renewable energy losses will be valuable to both his new colleagues and our clients alike. I look forward to working closely with him as we aim to be the first-choice adjuster in every sector we serve.