Integra Technical Services (Integra) has announced the appointment of Toni Vukadinovic as Director, Integra Risk Services.
Toni has over 30 years’ experience within the global reinsurance and insurance industry, having held senior underwriting positions at AXA XL (Catlin previously), Zurich and Winterthur Insurance. During this time, he has managed multi-million-dollar construction & engineering portfolios across major European and global markets.
Toni is multi-lingual (German, English, French, Spanish, Italian, and Serb-Croatian) and joins Integra Risk Services to further establish its proposition to the insurance market of risk engineering for construction and operational insurers. He will focus his time across all construction activities, but initially within the Energy & Power, Infrastructure, and Industrial sectors.
Paul Latimer, Managing Director, Integra Risk Services said, “Since the launch of Integra Risk Services we have been busy practising what we preach by delivering risk engineering programmes and reviews across the globe. These appointments have spanned the construction, mining, infrastructure, and energy (both renewable and traditional) sectors.
I am delighted to welcome Toni to the team as we continue to grow and deliver on our promise to provide, on a global scale, a highly professional risk engineering service that solves significant logistical challenges for insurers, brokers, and insureds alike.”
Launched in January 2022, Integra Risk Services designs and delivers comprehensive management of all risk engineering activities, utilising a combination of Integra’s in-house risk engineers, as well as the services of a specialist global network of independent engineers. The combination of the two delivers project specific insight as well as lessons learned from claims that have arisen in the past from projects that are comparable to those being surveyed.
Leading specialty lines loss adjuster, Integra Technical Services, has recruited Gareth Cottam to join its regional team in Singapore. Gareth joins Integra with over 10 years’ loss adjusting and forensic accounting experience in Singapore and Asia.
During his time in Australia, he handled a number of property damage and business interruption claims within the mining and power generation sectors. In 2017, Gareth moved to Singapore, where he focussed on adjusting and settling business interruption claims and including some of the highest profile multi-jurisdictional cyber incidents within Asia Pacific.
He joins both Tony Chapman and Navin Vasan in the Integra Singapore office where he will be handing claims across various sectors, including Property, Energy, Cyber, and Mining especially with iron ore and coal mining claims.
Gareth, who is dual qualified as both a member of the Institute of Chartered Accountants (Australia & New Zealand) and a member of the Australasian Institute of Chartered Loss Adjusters (AICILA) speaks three languages – English, Japanese and Mandarin.
Tony Chapman, Managing Director Asia at Integra says, “We are delighted to have Gareth joining us in Singapore. His breadth of sector and regional experience will be a valuable resource to both our clients and partners while allowing us to continue to evolve and enhance our offering for both insurance and reinsurance clients alike. I am looking forward to working closely with Gareth in the months and years ahead.
Leading specialty lines loss adjuster, Integra Technical Services (Integra) has formed a new strategic alliance partnership with Chedza International Loss Adjusters (Pty) Ltd (Chedza) in South Africa.
Chedza is the leading provider of loss adjusting and claims administration services in South Africa, Sub-Saharan Africa and the Indian Ocean Islands with 50 experienced loss adjusters located in Johannesburg, Durban, East London, Port Elizabeth, Pietermaritzburg, Mossel Bay, and Cape Town. In addition, they have a partnership network across 44 Sub-Saharan African countries.
The team at Chedza has a wealth of experience across lines of business including Construction, Engineering including machine breakdown, Power & Energy, Mining, International Property including Business Interruption, Marine & Transportation, and Specialist Liabilities.
Leo Dixon, Chief Executive Officer, Integra says, “The last 12 months has seen a number of developments at Integra, with the growth of our teams across Asia Pacific, EMEA and the Americas. Our partnership with Chedza, both in South Africa and across sub-Saharan Africa, for the first time enables Integra to support our international (re)insurance broker and insurer clients with a loss adjusting solution on the continent of Africa, using the partnership model we’ve enjoyed great success with over the last six years. I and my colleagues look forward to working with the Chedza team and their partners on losses that have reinsurer involvement and also on losses experienced by African companies outside of the continent of Africa.
Norman Hornby, Chief Executive Officer, Chedza, added: “We welcome this important partnership with Integra. The skillsets, expertise and local cultural knowledge at Chedza combined with Integra’s global reputation and technical expertise will be an asset to ourselves and our clients and we hope together both companies can attract an increasing number of broker, insurer and reinsurer clients to jointly appoint us on losses in the specialty lines of business in which we operate.
Integra Technical Services, the global specialty lines loss adjusting firm, is delighted to announce the promotion of Phil Moretti to Managing Director, Americas.
Since joining Integra in 2019 as Managing Director, USA, Phil has overseen the development and growth of the North American team while enhancing reputation with its clients for exceptional client service. The US team currently consists of eight adjusters based in Houston, Pittsburgh, and Miami, with further expansion planned for this year.
Phil’s new role will see him expand his responsibility to include the Integra offices in Mexico and Chile, in addition to building a closer relationship with Integra strategic alliances across Latin America and more recently in Canada. Andres Alvarez, Arturo Suaste and Patrick Hardy will now report directly to Phil.
Leo Dixon, Chief Executive Officer, Integra Technical Services said, “The expansion of Phil’s role reflects the dedication and sterling work that Phil has delivered in the past couple of years. Giving Phil responsibility for the region from North to South will help Integra to better connect our teams in Latin and North America, which in turn will lead to a more joined up proposition for our clients across the continents.”
Phil Moretti added, “Since joining, I have worked hard to ensure that Integra provides the best possible service for all our clients, and I am proud of what we have all achieved. Over the coming months, I look forward to working closely with the team to enhance the Integra proposition for the benefit of our clients”
Based in Pittsburgh, Phil has over 30 years of insurance experience having worked at FM Global and Zurich across Power Generation, Mining, Petrochemicals, Construction, and Manufacturing sectors.
“Do you speak Mandarin? “
“How do you feel about helping out with a few claims over here in Asia?”
Two innocent questions to which I simply responded, “Yes, and sure. What’s up?” That led to a few interesting phone calls followed by a hastily planned travel arrangements, and within 4 days, I was on a flight out to Singapore, on Sunday 30th January, for what turned out to be a 10-week secondment (including a holiday) to our Singapore office, under the mentorship of our ‘amazing’ Asia Regional Managing Director, Tony Chapman.
As it turned out, the timing of the start of this secondment coincided with the Chinese New Year. Seeing that I am a Singaporean who’s been living and working in London for the past 30 years, I never really had the chance to spend a proper Chinese New Year with my parents and relatives who were all in Singapore. Integra was incredibly generous in allowing this “local expat” time off to see the folks before all the action began!
And what action there was.
Straight off the bat were three big claims, two of which required me to liaise and coordinate with Chinese insureds: a transformer failure claim from Chinese contractors/ project owners of a power plant in Vietnam with potential to be close to USD100million; a potential policy limit loss for a Political Violence claim following a major power interruption to a refinery in Myanmar (again a USD100million loss); and finally a product recall claim with a media publicised value of USD1.8billion in North Asia.
Challenges that needed addressing ranged from co-ordinating IRIS (Integra Remote Inspection Solution) live-call sessions in Myanmar with China and Europe, managing Chinese insureds and brokers, to working on a loss mitigation program with potential sanctions concerns… which eventually materialised, and we had to “down pens” on the claim!
Then there were logistical challenges in sorting out ever-changing Covid travel restrictions to get ourselves out on site in Vietnam for a long delayed five-day root cause investigation program.
Just when I thought things were starting to calm down and run smoothly, a major client activated an instruction under our IRIS triage program following the rain bomb that hit Queensland and New South Wales in Australia. I had always been told that loss adjusting is a ‘way of life’ rather than a job.
The rain bomb led to a few very hectic weeks (and weekends) of co-ordination challenges, which clearly showed how true that statement is! This included collaboration with my colleagues in Australia, detailed planning & liaison with insurers’ NAT CAT response team, survey package assignments to ground adjusters, and preparation of daily reports to collate triage results back to the NAT CAT response team.
What a rush!!!
In between all that action, there were also numerous marketing activities that needed to be conducted to showcase what the Asia Pacific team, our Strategic Alliance Partners across the region and the wider global Integra team bring to the APAC region.
All in all, a frantic ten weeks in Singapore. But in that short space of time while on secondment, I got exposed to many different aspects of loss adjusting which was fantastic, especially for someone like me who is in the early years of their journey as an Engineering Adjuster.
Thank you, Integra! I’m definitely looking forward to my next secondment opportunity to learn more!
Integra has today announced the arrival of Luke Crawford to its team in Australia. Luke will be based in Integra’s Melbourne office.
Luke graduated in Business and Economics from University of Strathclyde in 2006 and started his insurance career within the claims department of QBE Melbourne After a couple of years he transitioned to become an internal loss adjuster servicing their own customers.
His time as an internal loss adjuster led to a career in the profession and after six years at QBE, he joined an international adjusting firm in Melbourne handling commercial property claims before progressing on to be responsible for major and complex losses.
Torben Bell, Country Manager, Australia & New Zealand, Integra Technical Services commented, “I am delighted that Luke has decided to join the Integra team in Australia. His knowledge and expertise complement the skills within the existing team, and I look forward to working closely with him as he continues to further develop his loss adjusting career.”
Integra has today announced the arrival of Mike Benvenutti to its team in the United States. Based out of Integra’s Houston office, Mike will be handling losses emanating from Energy, Construction, Mining and Manufacturing lines of business.
Mike graduated with an Accounting & Management Information Systems degree, has spent much of his professional career in finance, accounting and project management roles for large corporates, not-for-profit and governmental organisations.
In 2006 he transitioned to the construction industry before moving into the insurance sector in 2011. Whilst working as a consultant to loss adjusting companies, he handled losses involving Oil & Gas, Fuel & Heating, Silo & Tank Storage, Mining, Fracking, Shipping, Manufacturing, Construction and Health.
Phil Moretti, Managing Director USA, Integra added, “I am delighted to welcome Mike to both the US and global teams at Integra. Having worked with him in the past, his arrival strengthens our team’s construction sector expertise and will enable us to continue to provide the highest level of service to our clients.
Mike Benvenutti added, “To continue the development of my loss adjusting career is one of the reasons I joined Integra. Their reputation and technical expertise is second to none, and I am looking forward to continue developing by working closely with my colleagues and peers.”
Integra Technical Services (Integra) and ClaimsPro, Canada’s largest loss adjusting firm, have entered into a new strategic alliance partnership. The combined resource supplements Integra’s service offering across the USA and Latin America, now giving Integra geographical reach across the Americas.
The relationship will predominantly be with ClaimsPro’s Specialty Risk Division, which focusses exclusively on losses in complex, commercial and specialty lines of business.
The experienced teams from both companies will be collaborating on losses emanating from the following lines of business: Construction, Engineering including machine breakdown, Power Generation including Renewable Energy, Mining and Natural Resources, International Property including Business Interruption, Marine & Transportation, Oil, Gas & Petrochemical, Heavy Industry & complex manufacturing risks and specialist liabilities.
Philip Moretti, Managing Director USA, Integra says, “Canada represents an important market for Integra and the partnership with ClaimsPro for both our loss adjusting and risk services divisions. By combining Integra international reach and reputation with the long-established position of ClaimsPro, we will now be able to offer both local and international insurance and reinsurance markets an enhanced and alternative loss adjusting solution for risks both in Canada and for Canadian companies operating overseas. I very much look forward to working closely with Sean, Mike Martow, Mike Buzzeo and their colleagues in the years ahead”
Sean Forgie, Senior Vice President, ClaimsPro Specialty Risk Division, added: “We welcome this important partnership with Integra, which will allow us to enhance our offering to our existing clients by utilising the international technical expertise within Integra, while providing greater access to the international reinsurance markets. The combination of the two companies and individual expertise is a great fit for us and our clients, and I look forward to working closely together in the future.
Global specialty lines loss adjusting business, Integra Technical Services has today announced the appointment of Bill Jeffery as Senior Engineering Adjuster to support the growing adjusting team in the UK.
Bill is a qualified civil engineer and chartered loss adjuster. He commenced his career working for engineering contractors and was intimately involved in a number of heavy civil engineering projects, including steel works, road, bridge, utilities, and large industrial buildings.
His loss adjusting career spans over 25 years, commencing in the UK before moving into international loss adjusting based in the Kingdom of Saudi Arabia and later in Dubai and Hong Kong.
Bill has held senior positions with international adjusting firms, and settled losses in numerous jurisdictions, across a number of different sectors including construction, property, financial lines and Professional Indemnity.
Phil Durrant, Managing Director EMEA Integra Technical Services said, “I am delighted to welcome Bill to Integra. His extensive loss adjusting experience will only strengthen the service we offer in the UK and across the EMEA region. These are exciting times as we continue to commit to providing our clients with access to high levels of technical expertise wherever they occur.”
Integra Technical Services, the global specialty lines loss adjusting firm, has engaged Eric-Hans Wolff to provide economic and linear programming experience to its loss adjusting proposition. Eric-Hans is located near Rotterdam in the Netherlands and will be a global resource for Integra.
Eric-Hans graduated with a PhD in Chemical Engineering, and spent over 25 years working for Shell, where he undertook various roles, including refinery technologist, refinery scheduler, refinery and petrochemicals planner, technology team lead and senior auditor throughout Europe.
In addition to the above he has experience in the following areas manufacturing, supply & distribution, research and technical services, auditing, and change management. Eric-Hans is also a Senior Lecturer at Delft University of Technology in their Chemical Engineering department.
Leo Dixon, Chief Executive Officer, Integra Technical Services said, “We are delighted to welcome Eric-Hans to our team. His refinery and petrochemical business acumen and experience will be an asset to both Integra and our clients alike, as we can carry out a greater number of the claims investigation process ‘in-house’. At Integra we aim to be the first-choice loss adjuster in each sector we serve and Eric-Hans’ arrival is testament of our commitment to having the best in class adjusting resource available for our clients.”