Chartered technical loss adjusters

Technical talent

What makes our people so special?

Integra loss adjusters are hand-picked for their exceptional technical calibre and strong inter-personal skills. Supported by dedicated operations and finance teams across the globe, their safe hands and agile minds ensure that every claim is settled speedily and in the best interests of all parties. Explore our technical talent below.

  • Leadership
  • Loss adjusting
  • Operations & finance

Leadership team

Ewan Cresswell

Ewan Cresswell

Chairman

Construction
Energy
Manufacturing & Engineered Lines
Mining

Ewan Cresswell

BSc, MRICS, ACILA, ACIArb, MEI

Chairman

Global

Expertise
Construction

Construction & Engineering

Energy

Energy

Manufacturing & Engineered Lines

Manufacturing

Mining

Mining

Location:

London

Contact:

+44 7771 970970

Biography

Ewan began his professional life as a graduate chartered quantity surveyor in 1977. In 1979 he moved into loss adjusting, ultimately serving as Managing Director of International Adjusters Partnership/Cunningham IAP, Thomas Howell Group; Technical & Specialist Services Company and IRISC Technical Services.

In 1998 Ewan established Integra Technical Services which operates in the area of complex technical lines claims in property, casualty and marine insurance. Ewan has pioneered the development of innovative strategies for handling and fast tracking the settlement of major and complex losses

Claims Expertise
  • Power related EAR & DSU loss, approximately $240M of interim payments processed in 10 months, USA
  • European refinery loss circa €80M physical damage and business interruption combined, settled in under 3 months, 2 days following completion of repairs and re-start
  • Petrochemical loss physical damage and business interruption circa $110M, South America, concluded in under 6 months
  • Contingent Business Interruption losses sustained by a major motor manufacturer affecting 9 vehicle product lines throughout the Pacific Rim as a result of the Thai floods
  • Petrochemical loss circa $700M concluded in 9 months

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Leo Dixon

Leo Dixon

Chief Executive Officer

Construction
Energy
Mining

Leo Dixon

BSC (Hons), Accredited Mediator, Dip CII

Chief Executive Officer

Global

Expertise
Construction

Construction & Engineering

Energy

Energy

Mining

Mining

Location:

London

Contact:

+44 7875 887703

Biography

Leo joined Integra in 2015 as COO and was promoted to CEO in 2018. He has overall responsibility for delivering the company’s business plan and strategic objectives and is responsible for a number of Integra’s client relationships around the world. Prior to joining Integra, Leo was the Global Head of Energy Claims for Zurich Insurance Company and handled several of their largest and most complex claims during his tenure. He was the financial and technical authority for Energy claims in the company and engaged with colleagues around the world to ensure the settlement of the company’s more challenging claims.

Leo sat on the Global Claims Leadership Team and also the Zurich UK’s Senior Leadership Team. Before this role, Leo was Energy Claims Team Manager at JLT for five years and prior to that he was a Claims Consultant at Indecs LLP helping Oil & Gas companies prepare their insurance claims for presentation to Loss Adjusters. Leo has spoken at numerous conferences including Lillehammer Energy Conference, Clyde & Co Energy seminar, OEC London, Energy Insurance London, WTW Construction Workshop.

Leo is the editor of ‘integrated’, Integra’s magazine devoted to specialist lines claims management.

Claims Expertise
  • Lead Insurer handling failure of mooring system on FPSO (U.K). Approx USD1bn.
  • Co-Lead Insurer handling pit wall failure in mine (USA) Approx USD700m.
  • Co-Lead Insurer handling drilling rig fire in yard (Italy) Approx. USD70m
  • Lead Insurer – Control of Well claim (Angola) Approx USD30m.
  • Riser claim (Norway) Approx USD70m

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Mark Hunter

Mark Hunter

Chief Financial Officer

Mark Hunter

FCCA

Chief Financial Officer

EMEA

Location:

London

Contact:

+44 7826 016756

Biography

Mark commenced working with Integra Technical Services in March 2020, having spent 4 years as CFO of a technology driven Personal Lines insurance broker. Prior to this, he has more than 30 years experience of working with loss adjusting businesses to enhance performance in financial and general management roles. This experience includes leading niche aviation adjuster, Airclaims (now McLarens Aviation) as CEO through an MBO and working at Board level with two other major adjusting firms.

Mark’s role includes managing and further developing Integra’s Finance Teams, systems and capabilities around the Group.

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Phil Durrant

Phil Durrant

Managing Director – EMEA

Construction
Energy
Manufacturing & Engineered Lines
Mining
Specialist Liabilities

Phil Durrant

ACII, ACILA

Managing Director – EMEA

EMEA

Expertise
Construction

Construction & Engineering

Energy

Energy

Manufacturing & Engineered Lines

Manufacturing

Mining

Mining

Specialist Liabilities

Specialist Liabilities

Location:

London

Contact:

+44 7384 796291

Biography

Phil for 10 years held senior Chartered Adjuster/ Director positions based in London, Hong Kong and the Middle East. Thereafter, he worked for Zurich based in Singapore (8 years) as Chief Claims Officer Global Corporate / Commercial, and Chief Technical Officer (Asia Pacific) for all LoB’s including energy , construction, engineering, power, casualty with a high financial authority. His experience extends to managing complex major loss as a Chartered Adjuster and Insurer in different legal jurisdictions globally.

Phil returned to London late 2018 to join Integra as a working Chartered Adjuster / Managing Director EMEA

Claims Expertise
  • Oil, Gas and Petrochemicals – CBI Austria
  • Oil, Gas and Petrochemicals – compressor failure. OIL interest. Equatorial Guinea Africa.
  • Power Generation – transformer failure / fire – Vietnam.
  • Construction including DSU: fire – China
  • Construction: infrastructure – Australia

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Alistair Lamb

Alistair Lamb

Managing Director – Asia

Construction
Energy

Alistair Lamb

BEng (Hons), LLM, FCII

Managing Director – Asia

Asia

Expertise
Construction

Construction & Engineering

Energy

Energy

Location:

Singapore

Contact:

+65 9011 9290

Biography

Alistair joined Integra, Singapore, in 2015 as a Senior Adjuster. He was promoted to Managing Director (Singapore) in 2017, followed by Managing Director (Asia) in 2019.

Since 2011 he has been involved in numerous claims across the globe, with a focus on power generation (thermal and renewables), refineries/petrochemicals, and offshore energy.

Alistair is an experienced engineer with specialist working knowledge of rotating equipment, including gas/steam turbines, power generation packages and compressors, along with experience working on offshore oil & gas platforms and within petrochemical facilities.

Alistair has an Honours Degree in Electronic and Electrical Engineering from Edinburgh University and a Master’s Degree (LLM) in Oil and Gas Law from Aberdeen Business School. He is a Fellow of the Chartered Insurance Institute and is pursuing ACILA.

Claims Expertise
  • Refinery Heat Exchanger Failure, Jamnagar, India
  • Gas turbine blade failure and fire, New Delhi, India
  • Petrochemical cooling water system failure, Map Ta Phut, Thailand
  • CDU fire, Singapore
  • Pipeline failure, WA, Australia

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Phil Moretti

Phillip Moretti

Managing Director – USA

Construction
Energy
Manufacturing & Engineered Lines
Mining
Technological Industries

Phillip Moretti

BEng, CPCU

Managing Director – USA

USA

Expertise
Construction

Construction & Engineering

Energy

Energy

Manufacturing & Engineered Lines

Manufacturing

Mining

Mining

Technological Industries

Technological Industries

Location:

Pittsburgh

Contact:

+1 412 841 6429 (Cell) / +1 412 782 4109 (Office)

Biography

Phil has over 32 years of experience in the property insurance industry. In 1987 he started his career as a Risk Engineering Specialist with FM Global where he obtained his Professional Engineering License and performed risk analysis and inspections of various industry properties including Mining, Power Generation, Gas Transmission, Minerals Conversion/Processing, Manufacturing and others.

In 1992 he transitioned into FM Global’s Loss Adjusting Group handling large complex claims in the industries outlined above. Phil was also part of their CAT team responding to most of the larger Catastrophe events in the US and Caribbean during his 13- year tenure as a field adjuster. In 2006 Phil took a position with Liberty Mutual Property as an Executive General Adjuster. Phil then moved to Zurich North America in 2007 as an AVP, Executive General Adjuster in Large Loss Property Claims directly handling large complex claims under All Risk and Builder’s Risk policies.

In 2011 he then moved into the Zurich Energy Claims Unit managing energy claims in Oil & Gas (offshore & onshore), Power Generation (fossil & renewable), Mining and Petrochemical industries. In 2018 to 2019 Phil was managing a group of Zurich Executive General Adjusters as an AVP Senior Property Claims Manager.

Other responsibilities included preparing and presenting Time Element and policy training courses/workshops to insureds, brokers, underwriters and claim representatives, and working with Underwriters and broker partners on policy wording development for various industry sectors including Power Generation, Renewable Energy and Healthcare.

Claims Expertise
  • Fire and explosion at a petrochemical facility in Texas (>$100 million)
  • Wildfire at geothermal power generating facility in California (>$50 million)
  • Fire in furniture board manufacturing facility in Mt. Jewett, PA (>$5 million)
  • Multiple large commercial 9/11 claims in downtown NY, NY (several >$100 million)
  • Mechanical breakdown of heat exchanger at semiconductor manufacturing facility (>$15 million)

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Thomas Pasley

Thomas Pasley

Managing Director – Australia & New Zealand

Construction
Manufacturing & Engineered Lines
Specialist Liabilities

Thomas Pasley

ANZIIF (Fellow), ACILA

Managing Director – Australia & New Zealand

Australia & New Zealand

Expertise
Construction

Construction & Engineering

Manufacturing & Engineered Lines

Manufacturing

Specialist Liabilities

Specialist Liabilities

Location:

Sydney

Contact:

+61 429 494 022 (Aus) / +64 22 3644 727 (NZ)

Biography

Thomas is a Chartered Loss Adjuster who has practiced from offices in New Zealand, the United Kingdom, Malaysia, and Australia since 1985. He is now Managing Director of Integra Technical Services Australia and New Zealand, based in Sydney. He has worked extensively on major losses around the world including Construction Risks, Power Generation, Industrial Processing Risks, Professional Indemnity, Casualty & Liability losses of many types. He has particular expertise in Casualty claims and losses of most facets across the Food & Beverage industries, with extensive involvement over a number of years. Thomas joined Integra Technical Services in September 2016.

Claims Expertise
  • Dairy Factory Fire, South Island, NZ USD 60,000,000
  • Earthquake damage to Supermarket Chain, Canterbury, NZ USD150,000,000
  • Multinational recall semi-conductor components, Malaysia, Europe, China USD5million
  • Construction Risks – multiple claims in Single Project Desalination Plant, Oman
  • Chemical Contamination of food products, global recall ex NZ

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Sam Foster

Sam Foster

Regional Manager – Middle East & Africa

Construction
Energy
Manufacturing & Engineered Lines
Marine & Transport

Sam Foster

MEng, CEng, MIMechE, ACII

Regional Manager – Middle East & Africa

EMEA

Expertise
Construction

Construction & Engineering

Energy

Energy

Manufacturing & Engineered Lines

Manufacturing

Marine & Transport

Marine & Transport

Location:

Dubai

Contact:

+971 54 44 20 446

Biography

Sam began his professional career in 2006 as a Mechanical Engineer with AMEC Oil & Gas UK, working as part of a multi-disciplinary engineering team, specialising in rotating and static machinery on both onshore and offshore construction / operational projects. Sam transitioned from industry to Loss Adjusting in 2009, working in London on a home/foreign basis for 4 years, before transferring to Dubai to open up the Middle East operations for AqualisBraemar.

After successfully growing the Middle East operation to a team of 5 Loss Adjusters and becoming a Director, Sam joined Integra as Regional Manager in 2017. During his Loss Adjusting career, Sam has successfully settled scores of large and complex insurance claims on operational and construction policies (including both property damage & time element) within the upstream and downstream oil & gas, petrochemical, power, renewables and heavy industry sectors. Sam has gained a reputation for efficiency of service, claims process innovation and an ability to achieve timely and amicable claims resolutions.

Sam has a Master of Engineering Degree (with Honours) in Aeronautical Engineering from Loughborough University, is a Chartered Engineer with the Institute of Mechanical Engineers and has ACII accreditation with the Chartered Insurance Institute.

Claims Expertise
  • Polypropylene Plant, Fire & Explosion (PD & BI), Yanbu, KSA
  • 2 x 660 MW Steam Turbine Failure(s), Machinery Breakdown (PD & BI), Rabigh, KSA
  • 200 MW Photovoltaic Plant Construction, Windstorm Damage (CAR & DSU), Mafraq, Jordan
  • Offshore Platform Jacket Grouting Failure, Nasr Field Development Project, Offshore Abu Dhabi (Offshore CAR), Abu Dhabi, UAE
  • 3,000 Horsepower onshore drilling rig loss following well blowout (Land Rig All Risks), Kuwait

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Natalia Staina

Natalia Staina

Global Head of Operations & Chief Technology Officer

Natalia Staina

MBA, MSc Economics & Management (Hons)

Global Head of Operations & Chief Technology Officer

EMEA

Location:

London

Contact:

+44 (0) 774 721 8957

Biography

Natalia joined the Integra Technical Services in her role as Global Head of Operations, transitioning from a role of an Operations Manager with a Hedge Fund advisory. Prior to this role, Natalia fulfilled the role as a Committee Manager at the International Association of Oil & Gas Producers UK where she was responsible for Security, Safety, Subsea and Well Expert Committees. In this role she worked with and alongside subject matter experts from 77 global energy companies.

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Doug Horne

Doug Horne

Head of Marketing & Communications

Doug Horne

Head of Marketing & Communications

EMEA

Location:

London

Contact:

+44 7780 223983

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Find an expert

Loss adjusting team

Andres Alvarez

Andres Alvarez

Executive Adjuster

Construction
Energy
Manufacturing & Engineered Lines
Specialist Liabilities

Andres Alvarez

BArch

Executive Adjuster

Latin America

Expertise
Construction

Construction & Engineering

Energy

Energy

Manufacturing & Engineered Lines

Manufacturing

Specialist Liabilities

Specialist Liabilities

Location:

Mexico

Contact:

+52 55 3335 3804

Biography

Andres graduated as an Architect, and entered the loss adjusting profession in 2001, having previously worked as a consultant in a specialist firm of engineers / surveyors closely allied to the insurance / reinsurance industry. Initially Andres focused his professional loss adjusting activities on the energy sector, gaining considerable experience handling oil and gas claims, both onshore and offshore. In 2005 Andres joined another well established international loss adjusting practice in their Latin American regional offices in Mexico City and began to broaden his experience, continuing to handle large energy losses, predominantly onshore, but also gaining considerable exposure to a diverse range of large and complex Property / Casualty losses, particularly resulting from catastrophe events affecting the Latin American region.

Claims Expertise
  • Explosion in a Petrochemical Plant in Pajaritos, Veracruz, Mexico – US$323,000,000.00
  • Damages in a Hotels for Hurricane Wilma, Cancun, Mexico – US$55,000,000.00
  • Explosion in a building at the PEMEX Administrative Center, Mexico City, Mexico – US$17,000,000
  • Damages to Construction Works in Hydroelectric Plant – Alajuela, Costa Rica – US$800,000.00
  • Damage in a Steam Turbine, Veraguas, Panama – US$420,000.00

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David Appleton

Chartered Loss Adjuster

Specialist Liabilities

David Appleton

ACII, FCILA

Chartered Loss Adjuster

EMEA

Expertise
Specialist Liabilities

Specialist Liabilities

Location:

London

Contact:

+44 7900 982022

Biography

Prior to joining Integra Technical Services in London in 2007, David worked for a large international loss adjusting operation for 20 years. His first international job was managing a loss adjusting operation in Indonesia; other roles included two years in Thailand, and long spells firstly as a construction claims adjuster, increasingly specialising in property, casualty and specie claims. As well as having lived in Asia for more than five years, David has worked extensively throughout Europe, Scandanavia and the Middle East.

Claims Expertise
  • Motorway project public liability claims, Kosovo €2.8m
  • Recalls of / product liability claims for domestic appliances Europe, Israel – €10m+
  • Oil Storage tank failures (successful defences)
  • Defective roof insulation product, UK – £10m
  • Military hardware defects, Sweden/France – €1.5m

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Keith Baker

Keith Baker

Executive Adjuster

Energy
Marine & Transport

Keith Baker

BA

Executive Adjuster

USA

Expertise
Energy

Energy

Marine & Transport

Marine & Transport

Location:

Houston

Contact:

+1 713 306 4478

Biography

Keith’s career began in the 1990’s in the residential and commercial construction management space, but turned to the oil field when he joined Schlumberger in their Drilling & Measurements division. He began as a Measurement While Drilling (MWD) Specialist who quickly learned to drill wells with Rotary Steerable equipment. During his time in the field Keith encountered many pressure control situations, both onshore and offshore while drilling in under balanced conditions. During this period Keith gained experience in all aspects of well completion and production operations. In 2008 he moved into International Loss Adjusting with Charles Taylor Adjusting, and six years later he joined Lloyd Warwick International. During this time Keith worked on large quantum losses (both onshore and offshore) including Control of Well, Oil Lease Property, Pollution Liability, Loss of Production Income, Business Interruption, CAR, WELCAR, and CGL claims, including International claims.

Keith’s experience also includes handling claims in the power generation, petrochemical, pipeline, and ports & terminal industry sectors.

Keith has also conducted various industry speaking engagements including the presentation of “Fracking and the Shale Revolution” at the Old Lloyd’s Library in May 2019.

Claims Expertise
  • Underground Blow Out:  OEE – onshore Texas, USA
  • Platform fire:  PD/LOPI, Straits of Magellan, Argentina
  • Crude Pipeline leak:  CGL, Ventura County, California, USA
  • Midstream Terminals:  Super Storm Sandy, PD & BI, New Jersey and New York, USA
  • Chemical manufacturing plant explosion & fire:  PD/BI, Port Neches, TX. USA

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Mark BalI

Mark Ball

Maritime Civil Engineer

Construction
Marine & Transport

Mark Ball

BEng, MEng, CEng, MICE

Maritime Civil Engineer

EMEA

Expertise
Construction

Construction & Engineering

Marine & Transport

Marine & Transport

Location:

London

Contact:

+44 7384 110567

Biography

Mark is a senior civil engineer with over 30 years of professional experience including the design and construction of major international multi-disciplinary projects such as ports, harbours, marinas and road tunnels including design, site supervision and management.

At Integra Mark’s principal activities concern the provision of advice on causation, damage, methods of repair and quantum together with engineering expertise and co-ordination of remedial works.

Additionally, Mark has specialist experience in unsafe Port and Berth investigations and has acted as an expert witness in both High Court and Arbitration proceedings.

Claims Expertise
  • Vessel damage to quay, Kingston, Jamaica
  • Vessel damage to Terminal structure, Fawley, UK
  • Storm damage to marina and berthed vessels, Grand Harbour, Malta
  • Damage to Iron Ore Terminal, Unsafe Port investigation, Expert Witness Testimony in the Hight Court, Sepetiba, Brazil
  • Seabed Remediation of wreck site, Giglio, Italy

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Catherine Bennett

Catherine Bennett

Senior Loss Adjuster

Specialist Liabilities

Catherine Bennett

BCom

Senior Loss Adjuster

Australia & New Zealand

Expertise
Specialist Liabilities

Specialist Liabilities

Location:

Sydney

Contact:

+61 400 238 749 (Aus) / +64 29 770 6393 (NZ)

Biography

Catherine is an experienced loss adjuster who commenced practice in March 2011, after the Canterbury Earthquake sequence. Using her background in accounting, business management and sales, she has worked extensively on business interruption, liability, recall and property losses. Catherine has worked as an accountant in Auckland and in Papua New Guinea, as a Financial Controller in New Zealand, as well as running her own business. Her broad range of experiences and her exceptional people skills assist in working with clients on their claims, be they; Business Interruption; Loss of Rents; Fidelity, or; Product Recall claims.

Claims Expertise
  • Stock and BI claims, Supermarket Chain, Canterbury Earthquakes, NZ
  • Contamination of sterilised surgical medical devices, Auckland NZ
  • Microbial Contamination (Listeria, E Coli etc) of food products, multiple claims, Australia & NZ
  • BI resulting from Breakdown in Pulp & Paper plants, North Island, NZ
  • Stock & BI from EQ damage for multiple stores selling “legal highs” with various levels of damage across Canterbury, NZ

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John Chambers

John Chambers

Regional Technical Director

Construction
Energy
Manufacturing & Engineered Lines

John Chambers

ACII, FCILA

Regional Technical Director

EMEA

Expertise
Construction

Construction & Engineering

Energy

Energy

Manufacturing & Engineered Lines

Manufacturing

Location:

Dubai

Contact:
Biography

John started working in the Middle Eastern/Africa area in 1982 and since then, working and living in Saudi Arabia, Kuwait, the UAE, Malawi and South Africa, he has handled more than 4000 claims, at the same time managing regional adjusting operations for three companies. He is probably the longest serving Adjuster in the Middle East Marketplace.

After serving some years in Kuwait, Saudi Arabia and Africa, in 1996 John took up residence in the UAE and worked there as Country Manager for various companies before, in 2003, joining Charles Taylor Adjusting as Manager for the Middle East/Western Asia.

Over these years, he has handled complex claims up to US$90M mainly in the engineering and technical fields with a preferred specialization in on-shore Power losses where he has been involved in major construction/operational losses in generating stations in UAE, Saudi Arabia, Qatar, Jordan, Syria, India, Pakistan, Sri Lanka and Turkey.

In addition to his preferred technical specialty, John has also handled large property and complex liability losses throughout the region, including managing all Regional property and liability claims on two multinational ports and terminals accounts.

In 2016, John left full time employment with Charles Taylor and became an independent consultant dealing mainly in operational power losses in Pakistan before joining Integra in February 2021 as Regional Technical Director based in the Middle East.

Claims Expertise
  • Major flooding damage on New Istanbul Airport, Turkey
  • Major feed cable failure and shut down of gas turbine for a year, Abu Dhabi
  • Repudiation and successful legal defence of major winter weather damage claim, Turkey
  • Major gas cloud explosion, Riyadh, RSA
  • Series of gas/steam turbine losses in Pakistan

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Ewan Cresswell

Ewan Cresswell

Chairman

Construction
Energy
Manufacturing & Engineered Lines
Mining

Ewan Cresswell

BSc, MRICS, ACILA, ACIArb, MEI

Chairman

Global

Expertise
Construction

Construction & Engineering

Energy

Energy

Manufacturing & Engineered Lines

Manufacturing

Mining

Mining

Location:

London

Contact:

+44 7771 970970

Biography

Ewan began his professional life as a graduate chartered quantity surveyor in 1977. In 1979 he moved into loss adjusting, ultimately serving as Managing Director of International Adjusters Partnership/Cunningham IAP, Thomas Howell Group; Technical & Specialist Services Company and IRISC Technical Services.

In 1998 Ewan established Integra Technical Services which operates in the area of complex technical lines claims in property, casualty and marine insurance. Ewan has pioneered the development of innovative strategies for handling and fast tracking the settlement of major and complex losses

Claims Expertise
  • Power related EAR & DSU loss, approximately $240M of interim payments processed in 10 months, USA
  • European refinery loss circa €80M physical damage and business interruption combined, settled in under 3 months, 2 days following completion of repairs and re-start
  • Petrochemical loss physical damage and business interruption circa $110M, South America, concluded in under 6 months
  • Contingent Business Interruption losses sustained by a major motor manufacturer affecting 9 vehicle product lines throughout the Pacific Rim as a result of the Thai floods
  • Petrochemical loss circa $700M concluded in 9 months

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Hugo Damasceno

Hugo Damasceno

Senior Loss Adjuster

Specialist Liabilities

Hugo Damasceno

B.Arch

Senior Loss Adjuster

Australia & New Zealand

Expertise
Specialist Liabilities

Specialist Liabilities

Contact:

+64 22 3644727

Biography

Hugo has a bachelor’s degree in architecture, he is a Loss Adjuster, and a licenced building professional in New Zealand and Brazil. Hugo is also a New Zealand Green Building Council accredited professional and holds a certificate of proficiency in Environmental Impact Assessment. Hugo started his career working on the design and construction of housing developments, houses, and groups of high-density buildings. He also worked with catastrophe mitigation and management, frequently involving landslides and floods. He then moved to the commercial building field where he worked on various projects and construction including the Rio de Janeiro subway system, and several shopping malls.

In New Zealand, following the Canterbury earthquake sequence, commencing September 2010 and Wellington in 2016, Hugo became heavily involved in scoping and agreeing on reinstatement of earthquake damaged structure, initially working as a consultant for insured entities and then working in the claims management sector, agreeing and settling numerous losses for both earthquake damage and other building losses, including litigation support roles.

Hugo has also been involved with large and complex construction and project claims ranging from structural to cladding and weather tightness issues. Hugo has a wealth of experience on Catastrophe Response and Management. He has worked with floods, fire and earthquakes.

Claims Expertise
  • Seismic damage to multistorey buildings – wide span precast hollow-core structural units, façades and systems. Several – Wellington.
  • Water damage to foundations – 45,000 m², mill and warehouse – Waikato, NZ
  • Defective installation of Curtain Wall façade system, large multi-storey building, Canterbury, NZ
  • Contamination of Structural Dampers. Canterbury, NZ
  • Fire damage to warehouse buildings: 51m span self-supporting steel, on-site formed roofs. NZ

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Ben Davis

Ben Davis

Loss Adjuster

Construction
Energy

Ben Davis

MEng (Hons) Chemical Engineering

Loss Adjuster

Asia

Expertise
Construction

Construction & Engineering

Energy

Energy

Location:

Singapore

Contact:

+65 9456 5988

Biography

Ben joined Integra Technical Services in Singapore as a Loss Adjuster in 2020. He began his career as loss adjuster in London in 2017 handling a diverse portfolio of onshore and offshore energy insurance claims. Ben has travelled across the globe for site surveys and meetings with project teams and risk managers at industry-renowned energy companies in both upstream, downstream and renewable sectors. Ben has an Honours Master’s Degree in Chemical Engineering from University of Bath. He was involved in ground-up design and engineering of a Biomass Gasification Plant and in-depth research into novel energy storage systems. He is currently pursuing ACII status through the Chartered Insurance Institute and working towards becoming Chartered through IChemE.

Claims Expertise
  • Petrochemical Facility Explosion – Germany
  • Refinery Explosions – Russia
  • CALM Buoy Sinking – Djeno Terminal, Congo
  • Vessel Impact with Offshore Platform – South Pars, Iran
  • Wind Farm Projects – Thailand

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David Dimelow

David Dimelow

UK Engineering Director

Construction
Energy

David Dimelow

MBA, BEng (Hons), MIMechE

UK Engineering Director

EMEA

Expertise
Construction

Construction & Engineering

Energy

Energy

Location:

London

Contact:

+44 7436 140579

Biography

David completed his mechanical & electrical engineering training at Rolls-Royce Plc dealing with the installation and commissioning of industrial and marine gas turbines. David entered the loss adjusting profession in 1988 as a specialist mechanical and electrical engineering loss adjuster. Over the last 33 years, David has dealt with engineering losses involving power, generation, onshore renewable energy (UK & Europe) and CHP equipment, including biomass generators, transformers, furnaces, steam & gas turbines, thrusters, cranes, installed plant & machinery, with the last 13 years handling multi-million pound wind turbine losses.

David joined Integra Technical Services in 2020 as the UK Engineering Director.

Claims Expertise
  • Wind Turbine Fire in Nacelle to 4MW unit Cambridgeshire UK
  • Trent Gas Turbine damaged during testing Derby UK
  • Nuclear power station Generator damaged during assembly Loughborough UK
  • Fire damage to a 400T capacity mobile crane High Wycombe UK
  • Boiler explosion to a CHP system Sleaford UK

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Leo Dixon

Leo Dixon

Chief Executive Officer

Construction
Energy
Mining

Leo Dixon

BSC (Hons), Accredited Mediator, Dip CII

Chief Executive Officer

Global

Expertise
Construction

Construction & Engineering

Energy

Energy

Mining

Mining

Location:

London

Contact:

+44 7875 887703

Biography

Leo joined Integra in 2015 as COO and was promoted to CEO in 2018. He has overall responsibility for delivering the company’s business plan and strategic objectives and is responsible for a number of Integra’s client relationships around the world. Prior to joining Integra, Leo was the Global Head of Energy Claims for Zurich Insurance Company and handled several of their largest and most complex claims during his tenure. He was the financial and technical authority for Energy claims in the company and engaged with colleagues around the world to ensure the settlement of the company’s more challenging claims.

Leo sat on the Global Claims Leadership Team and also the Zurich UK’s Senior Leadership Team. Before this role, Leo was Energy Claims Team Manager at JLT for five years and prior to that he was a Claims Consultant at Indecs LLP helping Oil & Gas companies prepare their insurance claims for presentation to Loss Adjusters. Leo has spoken at numerous conferences including Lillehammer Energy Conference, Clyde & Co Energy seminar, OEC London, Energy Insurance London, WTW Construction Workshop.

Leo is the editor of ‘integrated’, Integra’s magazine devoted to specialist lines claims management.

Claims Expertise
  • Lead Insurer handling failure of mooring system on FPSO (U.K). Approx USD1bn.
  • Co-Lead Insurer handling pit wall failure in mine (USA) Approx USD700m.
  • Co-Lead Insurer handling drilling rig fire in yard (Italy) Approx. USD70m
  • Lead Insurer – Control of Well claim (Angola) Approx USD30m.
  • Riser claim (Norway) Approx USD70m

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Phil Durrant

Phil Durrant

Managing Director – EMEA

Construction
Energy
Manufacturing & Engineered Lines
Mining
Specialist Liabilities

Phil Durrant

ACII, ACILA

Managing Director – EMEA

EMEA

Expertise
Construction

Construction & Engineering

Energy

Energy

Manufacturing & Engineered Lines

Manufacturing

Mining

Mining

Specialist Liabilities

Specialist Liabilities

Location:

London

Contact:

+44 7384 796291

Biography

Phil for 10 years held senior Chartered Adjuster/ Director positions based in London, Hong Kong and the Middle East. Thereafter, he worked for Zurich based in Singapore (8 years) as Chief Claims Officer Global Corporate / Commercial, and Chief Technical Officer (Asia Pacific) for all LoB’s including energy , construction, engineering, power, casualty with a high financial authority. His experience extends to managing complex major loss as a Chartered Adjuster and Insurer in different legal jurisdictions globally.

Phil returned to London late 2018 to join Integra as a working Chartered Adjuster / Managing Director EMEA

Claims Expertise
  • Oil, Gas and Petrochemicals – CBI Austria
  • Oil, Gas and Petrochemicals – compressor failure. OIL interest. Equatorial Guinea Africa.
  • Power Generation – transformer failure / fire – Vietnam.
  • Construction including DSU: fire – China
  • Construction: infrastructure – Australia

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Ali Elleswary

Ali Ellesawy

Senior Adjuster

Construction
Energy
Marine & Transport

Ali Ellesawy

LLB

Senior Adjuster

EMEA

Expertise
Construction

Construction & Engineering

Energy

Energy

Marine & Transport

Marine & Transport

Location:

Dubai

Contact:

+971 50688 2723

Biography

Ali began his professional career in the UK with Braemar Adjusting (London) as an Energy Loss Adjuster, servicing losses in Europe and West Africa. In 2015, he transferred to the United Arab Emirates to join the Braemar Dubai team, where he was later promoted to Senior Adjuster in 2018. During his time with Braemar in Dubai, Ali was responsible for the management and adjustment of offshore and onshore energy insurance claims (including both property damage & time element) for Insured’s across the region. Ali joined Integra Technical Services in March 2019 where he has continued to manage and settle large and complex energy claims, with focus on the petrochemical, power and renewables sector. Ali has a Bachelor of Laws (LLB Hons) from the University of Hertfordshire and is continuing his Insurance qualification through both the Chartered Insurance Institute and Chartered Institute of Loss Adjusters.

Claims Expertise
  • Wet Gas Flare System, Liquid Carryover Event (PD), Basra, Iraq
  • Synthesis Gas Compressor, Machinery Breakdown (PD & BI), Kuwait City, Kuwait.
  • Single Buoy Mooring failure, Nasr Field Development Project, Offshore Abu Dhabi (Offshore CAR), Abu Dhabi, UAE
  • 200 MW Photovoltaic Plant, Transformer Explosions, Operational (PD & BI), Dubai, UAE
  • 340 MW Steam Turbine Failure, Machinery Breakdown (PD & BI), KSA

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Andrew Evans

Head of Construction, EMEA

Construction
Energy
Specialist Liabilities

Andrew Evans

Dip CII, ACILA

Head of Construction, EMEA

EMEA

Expertise
Construction

Construction & Engineering

Energy

Energy

Specialist Liabilities

Specialist Liabilities

Location:

London

Contact:

+44 7552 707 370

Biography

Andrew has been a specialist CAR/EAR Loss Adjuster for over 16 years and has handled numerous complex losses both in the Construction and Operational phases including DSU/ALOP claims relating to CAR/EAR arising from his nomination on Project Policies together with Contractor’s Annual Accounts.

He has undertaken assignments not only in the UK, but across Europe, Africa and the Middle East for a range of sectors including Residential and Commercial Developments, Civil Engineering, Tunnelling, Waste Water Treatment Works, Power Generation and Transmission, and Oil and Gas.

Claims Expertise
  • Construction – Storm Damage to Gas Pipeline, Poland
  • Power Generation – Steam Turbine Failure. Concentrated Solar Plant, Morocco
  • Construction – Defective Piling, UK
  • Construction – Tunnel Collapse, Turkey
  • Construction – Damage to Pressure Control Valves, Oman

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Sam Foster

Sam Foster

Regional Manager – Middle East & Africa

Construction
Energy
Manufacturing & Engineered Lines
Marine & Transport

Sam Foster

MEng, CEng, MIMechE, ACII

Regional Manager – Middle East & Africa

EMEA

Expertise
Construction

Construction & Engineering

Energy

Energy

Manufacturing & Engineered Lines

Manufacturing

Marine & Transport

Marine & Transport

Location:

Dubai

Contact:

+971 54 44 20 446

Biography

Sam began his professional career in 2006 as a Mechanical Engineer with AMEC Oil & Gas UK, working as part of a multi-disciplinary engineering team, specialising in rotating and static machinery on both onshore and offshore construction / operational projects. Sam transitioned from industry to Loss Adjusting in 2009, working in London on a home/foreign basis for 4 years, before transferring to Dubai to open up the Middle East operations for AqualisBraemar.

After successfully growing the Middle East operation to a team of 5 Loss Adjusters and becoming a Director, Sam joined Integra as Regional Manager in 2017. During his Loss Adjusting career, Sam has successfully settled scores of large and complex insurance claims on operational and construction policies (including both property damage & time element) within the upstream and downstream oil & gas, petrochemical, power, renewables and heavy industry sectors. Sam has gained a reputation for efficiency of service, claims process innovation and an ability to achieve timely and amicable claims resolutions.

Sam has a Master of Engineering Degree (with Honours) in Aeronautical Engineering from Loughborough University, is a Chartered Engineer with the Institute of Mechanical Engineers and has ACII accreditation with the Chartered Insurance Institute.

Claims Expertise
  • Polypropylene Plant, Fire & Explosion (PD & BI), Yanbu, KSA
  • 2 x 660 MW Steam Turbine Failure(s), Machinery Breakdown (PD & BI), Rabigh, KSA
  • 200 MW Photovoltaic Plant Construction, Windstorm Damage (CAR & DSU), Mafraq, Jordan
  • Offshore Platform Jacket Grouting Failure, Nasr Field Development Project, Offshore Abu Dhabi (Offshore CAR), Abu Dhabi, UAE
  • 3,000 Horsepower onshore drilling rig loss following well blowout (Land Rig All Risks), Kuwait

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Fraser Galbraith

Fraser Galbraith

Engineering Adjuster

Construction
Energy

Fraser Galbraith

MEng

Engineering Adjuster

EMEA

Expertise
Construction

Construction & Engineering

Energy

Energy

Location:

London

Contact:

+44 7425 370095

Biography

Fraser is a civil and environmental engineer who began his career in 2012 working as a project engineer for MWH consultants (now Stantec) in Dubai. Fraser was promoted to the position of senior project engineer where he was responsible for the design of Dubai Municipalities’ largest and most sensitive infrastructure projects including the Jebel Ali Deep Stormwater Tunnel. In 2016 he joined International Power and Water Investments (IPWI) to utilise his engineering expertise and lead a team of engineers to develop infrastructure projects in the emerging markets of Africa and Asia. Project successes include a 235MW combined cycle power plant in Ghana, Africa and a 25,000 m3/day reverse osmosis drinking water plant in Patong, Thailand.

In 2019 Fraser moved to London with Integra Technical Services where he is working as an engineering loss adjuster focussed on adjusting Construction & Engineering (CAR & EAR) and Oil, Gas & Petrochemical claims both in the UK and internationally.

Claims Expertise
  • Solar Power, PV plant, Dubai. Approximate claim value between 500,000 USD
  • Viaduct balanced cantilever construction, Turkey – $750K
  • EAR Hydroelectric Dam, Portugal – $2m
  • Desalination Plant, Oman – $1.3m
  • Petrochemical Plant, Italy – $500K

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Andrew Gibson

Andrew Gibson

Executive Adjuster

Marine & Transport
Technological Industries

Andrew Gibson

BA, LLB, CIArb, CLA, AICLA (Aff)

Executive Adjuster

Australia & New Zealand

Expertise
Marine & Transport

Marine & Transport

Technological Industries

Technological Industries

Location:

Sydney

Contact:

+61 0408 006 827

Biography

A qualified lawyer, shipbroker and commercial arbitrator Andrew has worked in the marine, stevedoring and transport/logistics sector since 1981 – with a major Australian stevedore as a contracts manager, as a shipbroker on the Baltic Exchange in London, as General Manager Business Development with Sydney Ports Corporation and Commercial Manager and a director for P&O Ports (now DP World) Australia/NZ, prior to joining a major Australian insurance broker and third party claims administration business as Claims Administration Director.

With extensive experience in handling major and complex Marine and related losses in the APAC region, Andrew is a respected resource for loss adjusting matters relating to the shipping, port, stevedoring, transport and logistics sectors.

Claims Expertise
  • Honiara, Solomons/Brisbane, Australia (Marine – Cargo & Marine – Liabilities): these of helicopter parts from containers
  • Australia/New Zealand (Marine – Cargo): infestation damage to trucks/SUVs from USA – Freightliner trucks/Mercedes Benz SUVs, with risk management advice provided. Nominated adjuster for large Daimler Benz losses
  • Melbourne, Australia/Djakarta, Indonesia (Marine – Cargo): temperature damage to multiple consignments of milk powder
  • Sydney & Newcastle, Australia (Project Cargo): Light Rail & Sydney/Newcastle Growth Rail Projects inspect discharge of multiple rolling stock discharges (from vessel arrival/discharge/delivery to end receiver)
  • South Australia, Australia (Marine – Liabilities): damage to drill rig equipment during heavy haulage transit

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Derek Gong

Derek Gong

Loss Adjuster

Construction
Energy
Manufacturing & Engineered Lines
Marine & Transport

Derek Gong

PhD, MBA, Ceng, MIMMM

Loss Adjuster

Asia

Expertise
Construction

Construction & Engineering

Energy

Energy

Manufacturing & Engineered Lines

Manufacturing

Marine & Transport

Marine & Transport

Location:

Singapore

Contact:

+65 8781 6320

Biography

Derek joined Integra Technical Services in Singapore as a Loss Adjuster in 2020, having had 13 years experience in forensic consulting, root cause analysis, failure investigation, and materials engineering. He began his engineering career as a failure analysis consultant with TÜV SÜD, Singapore.

As a principal investigator, he provided engineering consultation and risk assessment services to various industrial sectors, including oil & gas, aerospace, marine, chemicals, power generation, manufacturing, construction, rail transport, medical devices, and defence. In 2014, Derek joined Rolls-Royce, Singapore, as a Principal Engineer focused on Failure Investigation. He was primarily responsible for investigation of in-service aircraft gas turbine engine failures in the Asia Pacific region through leading cross-functional teams and working with airlines, module suppliers and regulatory bodies.

In early 2019, Derek moved to Envista Forensics, wherein he worked with local and international adjusters as well as insurers on a wide spectrum of claims relating to gas turbines, steam turbines, generators, container handling cranes, building maintenance units, etc. Derek has a Doctor of Philosophy Degree in Material Science and Engineering and a Master of Business Administration Degree from Nanyang Technological University, Singapore.

He is a Chartered Engineer and Professional Member of the Institute of Materials, Minerals and Mining, and currently pursuing ACILA status through the Chartered Institute of Loss Adjusters.

Claims Expertise
  • Refinery coke drums cracking – India
  • Petrochemical plant cooling water system deterioration -Thailand
  • Industrial gas turbine failure – Indonesia, and Thailand
  • Ship collision with container handling cranes – Vietnam

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Laurence Goodliffe

Laurence Goodliffe

Chartered Loss Adjuster

Construction

Laurence Goodliffe

FCII, FCILA, FUEDI

Chartered Loss Adjuster

EMEA

Expertise
Construction

Construction & Engineering

Location:

London

Contact:

+44 7990 040812

Biography

Laurence is a Chartered Loss Adjuster having over 40 years’ experience, during his time in the UK and International Construction/Engineering markets before joining Integra in 2018.

He has handled numerous major and complex losses in all aspects of the Construction sector, including various nominations associated with Major Infrastructure, Mass Transit Systems and other Civil Engineering projects throughout his tenure in UK, South East Asia, Latin America and Middle East.

Claims Expertise
  • Damage to loaded Catalyst Material during Methanol Plant Expansion Project, Puerto La Cruz, Venezuela
  • Train collision in Mass Rapid Transit System, Caracas, Venezuela
  • Settlement in new, Cross Island Highway Project, Jamaica
  • Failure in LNG Storage facility, Trinidad
  • Construction failures in new Tank Farm Development, Fujairah, UAE

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Patrick Hardy

Patrick Hardy

Executive Adjuster

Construction
Energy
Mining

Patrick Hardy

ACII, Licensed Adjuster in Chile

Executive Adjuster

Latin America

Expertise
Construction

Construction & Engineering

Energy

Energy

Mining

Mining

Location:

Chile

Contact:

+56 9 9324 2450

Biography

Patrick began working as a loss adjuster following the 1985 earthquake in Chile. After taking time off to complete the CII diploma course at the Chartered Insurance Institute college in Sevenoaks, Patrick continued to work for multinational firms of loss adjusters, initially as part of their CAT teams following hurricanes Gilbert and Hugo. He was then transferred to Spain, following which he moved to London, where he was the liaison adjuster for the firm’s offices in Latin America. He was then transferred to Venezuela, following which he opened the firm’s branch in Argentina. Patrick then returned to Chile, to manage the local office of a multinational firm of adjusters before working with Integra Technical Services Chile in March 2015

Patrick is an experienced property damage and business interruption adjuster, having handled losses in a wide variety of industries, frequently on large/complex losses that require leading a team of specialist engineers, surveyors, accountants and lawyers. A sound working knowledge of the judicial and fiscal procedures in the southern part of Latin America has also enabled Patrick to handle a wide variety of casualty losses throughout the region.

Claims Expertise
  • TPL arising from pollution – various claims and locations in Ecuador and Venezuela.
  • Power generation losses with BI – various claims and locations in Chile and Argentina
  • Mining – various claims in copper mines, both operational and EAR risks, Chile & Peru
  • CAR – Losses involving underground railway construction in Buenos Aires & Santiago
  • Machinery Breakdown – wide variety of losses in various industries throughout South America

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Alison Hazell

Alison Hazell

Senior Loss Adjuster

Construction

Alison Hazell

MSc, BSc, MRICS

Senior Loss Adjuster

EMEA

Expertise
Construction

Construction & Engineering

Location:

London

Contact:

+44 7789 635744

Biography

Alison is a Chartered Surveyor and developed her professional background in the Commercial Property arena in both London and Glasgow. She has a total of 14 years of loss adjusting experience specialising in Property/CAR/EAR losses including DSU/ALOP claims.

With Integra, Alison has handled complex and high value claims in the Bahamas, Turkey, Cyprus,Portugal and the UK including manufacturing facilities, commercial developments, power generation plants, Civil Engineering and Tunnelling projects. Alison joined Integra in 2011.

Claims Expertise
  • Hurricane Damage to Solar Salt facility, Great Inagua, Bahamas
  • Tunnel Collapse near Izmit, Turkey
  • Viaduct Collapse, Manavgat, Turkey
  • Slope failure and gas pipeline explosion, Silivri, Turkey
  • Escape of concrete into third party property, Limassol, Cyprus

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Ian Jamieson

Ian Jamieson

Senior Loss Adjuster

Construction
Manufacturing & Engineered Lines
Marine & Transport

Ian Jamieson

BA, CA

Senior Loss Adjuster

Australia & New Zealand

Expertise
Construction

Construction & Engineering

Manufacturing & Engineered Lines

Manufacturing

Marine & Transport

Marine & Transport

Location:

Sydney

Contact:

+61 417 813 287

Biography

Ian is a Chartered Accountant with extensive experience in the rail, transport and logistics sectors. Ian has been involved in significant rail incidents including the adjustment and successful negotiation of claims totaling in excess of AUD$50 million. In addition, Ian has been loss adjusting for five years and has adjusted complex business interruption losses for various industries as diverse as mining and aquaculture. Related experience includes analysing procurement contracts and management of loss-related procurement projects.

Claims Expertise
  • Major rail derailments in Australia
  • Damages incurred during transit
  • Onshore gas claims during construction
  • Business interruption claims to to flood and fire
  • Production losses in the wine industry due to manufacturing issues and storm damage

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Alistair Lamb

Alistair Lamb

Managing Director – Asia

Construction
Energy

Alistair Lamb

BEng (Hons), LLM, FCII

Managing Director – Asia

Asia

Expertise
Construction

Construction & Engineering

Energy

Energy

Location:

Singapore

Contact:

+65 9011 9290

Biography

Alistair joined Integra, Singapore, in 2015 as a Senior Adjuster. He was promoted to Managing Director (Singapore) in 2017, followed by Managing Director (Asia) in 2019.

Since 2011 he has been involved in numerous claims across the globe, with a focus on power generation (thermal and renewables), refineries/petrochemicals, and offshore energy.

Alistair is an experienced engineer with specialist working knowledge of rotating equipment, including gas/steam turbines, power generation packages and compressors, along with experience working on offshore oil & gas platforms and within petrochemical facilities.

Alistair has an Honours Degree in Electronic and Electrical Engineering from Edinburgh University and a Master’s Degree (LLM) in Oil and Gas Law from Aberdeen Business School. He is a Fellow of the Chartered Insurance Institute and is pursuing ACILA.

Claims Expertise
  • Refinery Heat Exchanger Failure, Jamnagar, India
  • Gas turbine blade failure and fire, New Delhi, India
  • Petrochemical cooling water system failure, Map Ta Phut, Thailand
  • CDU fire, Singapore
  • Pipeline failure, WA, Australia

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Mac BeanIan

Iain Mac Bean

Executive Adjuster

Construction
Energy
Manufacturing & Engineered Lines
Specialist Liabilities
Technological Industries

Iain Mac Bean

Executive Adjuster

USA

Expertise
Construction

Construction & Engineering

Energy

Energy

Manufacturing & Engineered Lines

Manufacturing

Specialist Liabilities

Specialist Liabilities

Technological Industries

Technological Industries

Location:

Miami

Contact:

+1 305 849 2024

Biography

Iain is a seasoned claims professional with over 30 years multinational experience with large and complex losses in the property sector. He has wide ranging multi-lines experience, with a focus on renewable energy – both construction and operations, with DSU / BI following. Iain also has extensive CAT management experience.

Claims Expertise
  • Multiple construction losses at solar facility, incl. failure of hot salt tank (CSP with thermal energy storage) – Tonopah, Nevada, USA
  • Failure of heat exchangers in solar facility (CSP with thermal energy storage) – Gila Bend, Arizona, USA
  • Construction losses (storm damage) on infrastructure developments (toll roads) – Houston, Texas, USA
  • Fire loss (property and business interruption following) in large retail facility in San Pedro Sula, Honduras
  • Wind turbine losses (construction losses, blade failures, hub and nacelle frame failures, fires and gearbox failures) – throughout the USA

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Kumail Malik

Kumail Maki

Engineering Adjuster

Construction
Energy

Kumail Maki

BSc, MEng, MBA, FCII

Engineering Adjuster

EMEA

Expertise
Construction

Construction & Engineering

Energy

Energy

Location:

Dubai

Contact:

+971 58 584 6487

Biography

Kumail began his professional career in 2009 with Trust Re, Bahrain, as an Energy Underwriter, for Middle East, Africa and Far East. Whilst working with Trust Re, Kumail managed over 300 clients across the regions primarily National and International Oil and Gas companies.

Kumail’s domain expertise in Energy operational and construction risks backed by his Mechanical Engineering background, In addition to 11 years of experience as an insurer coupled Fellowship qualification from the Chartered Insurance Institute provides an all rounded loss adjusting experience covering both the Industrial and Insurance perspectives. Furthermore, Kumail accomplished his Master in Business Administration and spent three months with Bahrain National Refinery maintenance and inspection department to gain practical experience.

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Kevin McElhenny

Kevin McElhenny

Chartered Loss Adjuster

Construction
Energy
Mining

Kevin McElhenny

BSc (Hons), CivEng, BCom, ANZIIF (Fellow), ACLA

Chartered Loss Adjuster

Australia & New Zealand

Expertise
Construction

Construction & Engineering

Energy

Energy

Mining

Mining

Location:

Sydney

Contact:

+61 437 229 186

Biography

Kevin has an honours degree in Civil Engineering and a Bachelor of Commerce degree. He is also a Fellow of ANZIIF and an Associate member of the Australasian Institute of Chartered Loss Adjusters (AICLA). Kevin spent twelve years working as an engineer in the mining industry in South Africa, finishing as engineering manager for a gold mine before moving into project work. He then spent six years in project management of construction of process plants and shafts in Southern Africa and as a technical consultant for a furnace project in Saudi Arabia.

Kevin has practiced as a loss adjuster since 1998, concentrating on engineering, construction and mining related claims, as well as engineering aspects of major property losses. He also has specialist expertise in train derailments and has experience in claims for power stations and port operations.

Claims Expertise
  • Energy – Power generation – Traralgon Australia; failure of 560MW generator – PD & BI circa AUD70.0M
  • Marine – Rail Transport – Wallan, Australia – derailment of passenger service – circa AUD10.0M
  • Other General Property – Townsville, Australia – storm/flood damage to telecommunications equipment – circa AUD2.5M
  • Energy – Renewables – Invernell Australia – various claims for damage to wind turbines during construction and operational phase of project including PD and DSU/BI
  • Construction – Rail Transport– Kellyville Australia –claims for failures of viaducts and potential DSU

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Phil Moretti

Phillip Moretti

Managing Director – USA

Construction
Energy
Manufacturing & Engineered Lines
Mining
Technological Industries

Phillip Moretti

BEng, CPCU

Managing Director – USA

USA

Expertise
Construction

Construction & Engineering

Energy

Energy

Manufacturing & Engineered Lines

Manufacturing

Mining

Mining

Technological Industries

Technological Industries

Location:

Pittsburgh

Contact:

+1 412 841 6429 (Cell) / +1 412 782 4109 (Office)

Biography

Phil has over 32 years of experience in the property insurance industry. In 1987 he started his career as a Risk Engineering Specialist with FM Global where he obtained his Professional Engineering License and performed risk analysis and inspections of various industry properties including Mining, Power Generation, Gas Transmission, Minerals Conversion/Processing, Manufacturing and others.

In 1992 he transitioned into FM Global’s Loss Adjusting Group handling large complex claims in the industries outlined above. Phil was also part of their CAT team responding to most of the larger Catastrophe events in the US and Caribbean during his 13- year tenure as a field adjuster. In 2006 Phil took a position with Liberty Mutual Property as an Executive General Adjuster. Phil then moved to Zurich North America in 2007 as an AVP, Executive General Adjuster in Large Loss Property Claims directly handling large complex claims under All Risk and Builder’s Risk policies.

In 2011 he then moved into the Zurich Energy Claims Unit managing energy claims in Oil & Gas (offshore & onshore), Power Generation (fossil & renewable), Mining and Petrochemical industries. In 2018 to 2019 Phil was managing a group of Zurich Executive General Adjusters as an AVP Senior Property Claims Manager.

Other responsibilities included preparing and presenting Time Element and policy training courses/workshops to insureds, brokers, underwriters and claim representatives, and working with Underwriters and broker partners on policy wording development for various industry sectors including Power Generation, Renewable Energy and Healthcare.

Claims Expertise
  • Fire and explosion at a petrochemical facility in Texas (>$100 million)
  • Wildfire at geothermal power generating facility in California (>$50 million)
  • Fire in furniture board manufacturing facility in Mt. Jewett, PA (>$5 million)
  • Multiple large commercial 9/11 claims in downtown NY, NY (several >$100 million)
  • Mechanical breakdown of heat exchanger at semiconductor manufacturing facility (>$15 million)

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Glenn Nadworny

Senior Adjuster

Construction
Energy
Manufacturing & Engineered Lines
Mining
Specialist Liabilities

Glenn Nadworny

P.Eng., CIP

Senior Adjuster

Australia & New Zealand

Expertise
Construction

Construction & Engineering

Energy

Energy

Manufacturing & Engineered Lines

Manufacturing

Mining

Mining

Specialist Liabilities

Specialist Liabilities

Location:

Auckland

Contact:

+64 22 527 0483

Biography

Glenn is qualified by examination and registration both as a Professional Engineer and a Chartered Insurance Professional (CIP), and has practiced in Canada, Switzerland, and New Zealand since 1979.

He has worked extensively on major losses in Canada, the US, and other locations around the world, including Property, Liability/Casualty, Machinery Breakdown, Construction Risks, Electrical Power Generation, Manufacturing accidents, Professional Indemnity, as well as Earthquake/Hurricane and other weather-related losses. He has particular expertise in Property and Liability claims and losses with respect to the Energy industry, with extensive personal involvement over a number of years as an Engineering Design and Construction Manager.

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John Nelson

Executive Adjuster

Construction
Energy

John Nelson

P.E. Chemical Engineering, ARM

Executive Adjuster

USA

Expertise
Construction

Construction & Engineering

Energy

Energy

Location:

Houston

Contact:

+1 713 470 8727

Biography

Prior to working with Integra Technical Services (North America) in 2013, John developed his technical and professional background in the Oil and Chemical Process Industries, including production unit supervision, process design, environmental engineering design and regulatory compliance responsibilities at two international engineering and procurement companies. He then transitioned into the insurance sector as a Senior risk Engineer at Zurich Global Energy providing risk management advice to major oil companies.

In 2002 John moved into loss adjusting and since then he has held senior positions at Matthews Daniel and AquaTerra managing a variety of upstream, midstream and downstream property, casualty, builder’s risk and time element claims. He has operated extensively throughout North and South America, Europe and Asia.

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Steve Norrington

Chartered Loss Adjuster & Chartered Engineer

Construction
Energy

Steve Norrington

BSc (Hons), CEng, FIMechE, FCILA

Chartered Loss Adjuster & Chartered Engineer

EMEA

Expertise
Construction

Construction & Engineering

Energy

Energy

Location:

London

Contact:

+44 7484 269411

Biography

Steve began his career in 1975 as a craft apprentice with Exxon Mobil at their Coryton Oil Refinery, UK, progressing to the position of Project Engineer. In 1984 he moved into International Loss Adjusting, initially based in London, with subsequent overseas postings in Singapore, Caracas and Houston. In 1992 Steve returned to London working on major property damage and business interruption losses within the power generation, oil refining and petrochemical sectors.

Claims Expertise
  • Major refinery fire, Saint John, Canada
  • Steam Turbine Damage, Energy from Waste Plant, London, UK
  • GE 9E Gas turbine breakdown, Carthage, Tunisia
  • Flooding of construction works, river project, Algiers, Algeria
  • Generator breakdown, Point Lisas, Trinidad

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Szen Ong

Szen Ong

Engineering Adjuster

Construction
Energy

Szen Ong

BEng, CEng, MIMechE, QIS, ARPS

Engineering Adjuster

EMEA

Expertise
Construction

Construction & Engineering

Energy

Energy

Location:

London

Contact:

+44 7587 076878

Biography

Szen is a professional mechanical engineer and worked in the energy sector for 20 years before entering the loss adjusting profession in 2020. He has extensive experience in global development projects covering detailed engineering designs, onsite constructions & mobilizations, and offshore subsea installations. Szen has dealt with offshore windfarm projects in the renewables sector, specifically in the design and analysis of infield and export cables for offshore windfarm array configurations. He was also an engineering specialist advisor for risk surveys and forensic investigations to the London Insurance Market.

Claims Expertise
  • Compressor Failure, Machinery Breakdown (Equatorial Guinea)
  • Geothermal Turbine Failure, Machinery Breakdown (Turkey)
  • HV Cable Damage, Project Cargo (Bahrain)
  • Tank Construction Damage, Construction (Budapest, Hungary)

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Thomas Pasley

Thomas Pasley

Managing Director – Australia & New Zealand

Construction
Manufacturing & Engineered Lines
Specialist Liabilities

Thomas Pasley

ANZIIF (Fellow), ACILA

Managing Director – Australia & New Zealand

Australia & New Zealand

Expertise
Construction

Construction & Engineering

Manufacturing & Engineered Lines

Manufacturing

Specialist Liabilities

Specialist Liabilities

Location:

Sydney

Contact:

+61 429 494 022 (Aus) / +64 22 3644 727 (NZ)

Biography

Thomas is a Chartered Loss Adjuster who has practiced from offices in New Zealand, the United Kingdom, Malaysia, and Australia since 1985. He is now Managing Director of Integra Technical Services Australia and New Zealand, based in Sydney. He has worked extensively on major losses around the world including Construction Risks, Power Generation, Industrial Processing Risks, Professional Indemnity, Casualty & Liability losses of many types. He has particular expertise in Casualty claims and losses of most facets across the Food & Beverage industries, with extensive involvement over a number of years. Thomas joined Integra Technical Services in September 2016.

Claims Expertise
  • Dairy Factory Fire, South Island, NZ USD 60,000,000
  • Earthquake damage to Supermarket Chain, Canterbury, NZ USD150,000,000
  • Multinational recall semi-conductor components, Malaysia, Europe, China USD5million
  • Construction Risks – multiple claims in Single Project Desalination Plant, Oman
  • Chemical Contamination of food products, global recall ex NZ

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Gavin Penneck

Gavin Penneck

Senior Adjuster

Construction
Marine & Transport
Mining
Specialist Liabilities

Gavin Penneck

AICLA (Aff), ANZIIF (Snr Assoc), Dip. LA

Senior Adjuster

Australia & New Zealand

Expertise
Construction

Construction & Engineering

Marine & Transport

Marine & Transport

Mining

Mining

Specialist Liabilities

Specialist Liabilities

Location:

Adelaide

Contact:

+61 (0) 410 658 942

Biography

Gavin joined Integra as a Senior Adjuster in 2016. He is an Affiliate of AICLA, a Senior Associate of ANZIIF, and he has Diploma of Financial Services in both Loss Adjusting and Broking. Prior to joining Integra Gavin had over 20 years’ experience as an insurance professional. That experience covers a diverse range of operations in the construction, utility, mining, energy and logistics sectors, throughout Australia and the Asia Pacific region.

Gavin brings experience of complex loss scenarios involving intricate contractual arrangements under property, construction, engineering, marine and casualty policies.

Claims Expertise
  • Trustpower – Storm and flood damage to hydro-electric power scheme – MD & BI – South Island, New Zealand.
  • Udder Delights – E. Coli contamination of soft cheeses – Contamination & Recall- Adelaide, South Australia
  • Caltex Australia – Flood damage to Service Station- MD & BI – Lismore, New South Wales
  • Adelaide Oval Hotel – water damage to lift under construction, Contract Works & DSU – Adelaide, South Australia
  • SAicorp – Torrens Road to River Torrens Upgrade Project – Accidental pumping of grout into newly installed stormwater pipes within a new road and bridge junction – Contract Works, Adelaide, South Australia.

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Phil Poetter

Phil Poetter

Engineering Adjuster

Construction
Energy

Phil Poetter

MSc, MBA

Engineering Adjuster

EMEA

Expertise
Construction

Construction & Engineering

Energy

Energy

Location:

London

Contact:

+44 7787 445 285

Biography

Phil began his professional career as an offshore/upstream engineer, followed by holding various technical and managerial roles globally, at Schlumberger. After 9 years, Phil joined switched Industries and joined Hannover Re to become an Upstream Energy Underwriter in the Insurance sector. He then moved to head up the Upstream Energy underwriting team at Allianz Global Corporate & Specialty in London, where he led several global upstream operational and construction programs. In 2018, Phil joined Integra as an Adjuster with a focus on Upstream, Renewable Energy and Construction. Since, he handled operational and construction upstream as well as onshore/offshore wind energy and solar (PV, CSP) claims

Claims Expertise
  • Well control (CoW/OEE) incidents on a series of production wells, Bahrain
  • MOPU conversion (CAR) losses, India
  • Concentrated Solar Power (CSP) downcomer pipe system damage during construction (CAR, PD, DSU), Morocco
  • Offshore wind subsea export cable damage (PD) in intertidal zone, UK
  • Onshore wind meteorological mast damage (PD) during operation, France

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Aaron Prefontaine

Aaron Prefontaine

Executive Adjuster

Construction
Energy
Specialist Liabilities

Aaron Prefontaine

Executive Adjuster

USA

Expertise
Construction

Construction & Engineering

Energy

Energy

Specialist Liabilities

Specialist Liabilities

Location:

Houston

Contact:

+1 832 769 2342

Biography

Aaron began his professional career working at Suncor in an HR/Payroll capacity. Moving on to system integration Aaron worked closely with Operations personnel to help develop, improve and integrate systems to suit operational needs. Continuing with Systems and Operations, Aaron joined Marine Terminal Corporation/Ports America to assist with US West Coast Port System development. In 2008, Aaron relocated to Houston to take a position within the Insurance Industry. Initially joining Charles Taylor Adjusting, and then York SLA in 2014, Aaron developed his proficiencies through training and servicing Energy and Commercial Property claims.

Claims experience includes losses ranging in quantum from US$15,000 to $600,000,000 In August 2017 Aaron joined Integra Technical Services from York Specialized Loss Adjusting, where he had been working claims across the mid and downstream energy sector, as well as complex commercial claims, construction all risk and pollution liability claims.

Claims Expertise
  • Physical Damage & DSU – LNG Facility, Freeport Texas (multiple losses)
  • Physical Damage & BI – Chemical Plant, Texas City Texas
  • Physical Damage & BI – Refinery, Superior Wi
  • Pollution Liability – Eufaula, Oklahoma
  • Physical Damage & BI – Medical Facility, Houston Texas (multiple losses)

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Matt Robinson

Matt Robinson

Technical Director

Construction
Energy
Manufacturing & Engineered Lines
Technological Industries

Matt Robinson

ACILA

Technical Director

Asia

Expertise
Construction

Construction & Engineering

Energy

Energy

Manufacturing & Engineered Lines

Manufacturing

Technological Industries

Technological Industries

Location:

Singapore

Contact:

+65 9736 7440

Biography

Matt joined Integra, Singapore, as Senior Adjuster in September 2017 and was promoted to the role of Technical Director in 2020. He began his adjusting career with GAB Robins, UK, in 1998 working as a General Adjuster across Property and Casualty lines of business. He moved to McLarens in London in 2005 as an Executive Adjuster handling major and complex losses on a home/foreign basis. He gained his diploma as an Associate of The Chartered Institute of Loss Adjusters (ACILA) in 2011. Matt joined McLarens Thailand in 2012 as Technical Adviser and was responsible for handling numerous major losses arising from the 2011 Thailand Floods, including very substantial semiconductor, motor and electronics manufacturing plants, and construction claims.

The experience Matt has gained throughout his career in the UK, Europe and Asia encompasses Power Generation, Downstream Energy, Oil & Gas, Renewable Energy, CAR/EAR, Machinery Breakdown, Business Interruption/CBI/DSU, Public Liability and Terrorism/PV claims. He has also responded to various Catastrophe events in the Caribbean, Europe, UK, South East Asia and the South Pacific.

Matt’s current role includes technical oversight and staff training, managing complex claims, and coordinating our Renewable Energy proposition in the Asia region.

Claims Expertise
  • Earthquake damage to integrated refinery in Philippines
  • Hyper compressor breakdown at LDPE plant in India
  • CAR loss at Concentrated Solar Power (CSP) plant in Morocco
  • Wind Turbine Generator nacelle collapse in Thailand
  • Public liability claims arising from a major hotel fire in Myanmar

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Eoin Russell

Eoin Russell

Technical Manager

Construction
Energy
Manufacturing & Engineered Lines
Marine & Transport

Eoin Russell

BBS, ACII, ACILA

Technical Manager

EMEA

Expertise
Construction

Construction & Engineering

Energy

Energy

Manufacturing & Engineered Lines

Manufacturing

Marine & Transport

Marine & Transport

Contact:

+971 50269 2373

Biography

Eoin joined Integra Technical Services in October 2018, having had 11 years prior experience working as a Loss Adjuster. Eoin graduated from the University of Limerick in 2007 with an Honours degree in Business Studies having majored in Risk Management and Insurance. He immediately began his loss adjusting career with Thornton and Partners in Ireland and completed his ACII examinations becoming a member of the Associate of the Chartered Insurance. He moved to the UAE in 2015 as a Senior Loss Adjuster and joined McLarens in Abu Dhabi in April 2016 where he gained a broad range of experience handling major and complex losses across various lines of business. He has handled large claims on a considerable Ports and Terminals account and has also experience of project management of terrorism and political violence claims in recent years in Yemen, Iraq and Kenya.

He gained his diploma as an Associate of The Chartered Institute of Loss Adjusters (ACILA) in 2018 and is an active member of the Institute. Since joining Integra in the UAE in 2018, he has been involved in handling numerous large and complex Oil and Gas, Petrochemical, Power Generation losses in including Renewable Energy (PV and CSP), CAR/EAR, Heavy Industry Operational, Machinery Breakdown, Upstream & Downstream Energy and Business Interruption claims.

He has also experience of dealing with claims arising out of Catastrophe events and has been an active Catastrophe Response Team member throughout his career, including a tour to the Caribbean to deal with large losses following devastating hurricanes.

Claims Expertise
  • 950 MW Solar Plant Construction, Flood Damage (CAR), Dubai, UAE
  • 660 MW Steam Turbine Failure, Machinery Breakdown (PD & BI), Rabigh, KSA
  • Ship to Shore Crane Collapse, Property Damage (PD & BI), Dubai, UAE
  • Oil Tank Explosion, Property Damage, Marmul, Oman
  • Gas Turbine Fire, (PD & BI), Kuwait

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Domingo Salerno

Domingo Salerno

Senior Executive Adjuster

Construction
Energy
Manufacturing & Engineered Lines
Mining

Domingo Salerno

BSc Mech Eng, MBA

Senior Executive Adjuster

USA

Expertise
Construction

Construction & Engineering

Energy

Energy

Manufacturing & Engineered Lines

Manufacturing

Mining

Mining

Location:

Houston

Contact:

+1 469 233 1564

Biography

Domingo has more than 25 years of claims handling experience and specialises in adjusting Oil & Gas, Petrochemical, Power Generation, Technology and Construction & Engineering claims in North and Latin America. His instructions have come from domestic US Insurers, International Reinsurers and Captives, who’ve appointed him to adjust and settle claims up to US$150,000,000 in value. He has been extensively involved in cause/origin investigations, damage assessments, reserve / financial exposure estimating, policy coverage analysis, claims negotiation and supporting subrogation actions.

Domingo has an accounting background and gained considerable knowledge in the preparation, analysis, and adjustment of business interruption losses. He has also been an active participant in pre-loss scenario planning meetings and trained key personnel involved in the handling of claims on large global accounts. Domingo joined the Integra team in March 2019.

Claims Expertise
  • Oil Refinery – Hurricane Laura – $125 m
  • Oil Storage Tank Farm 1.2 MBBL – Fire – $150 m
  • Medicine Campuses – Hurricanes Irma & Maria – $60.0 m each
  • Automaker Plant – Flood – $85.0 m
  • 180 MW Siemens Steam Turbine/Generator Breakdown – $31.7 m

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Vince Skipper

Vince Skipper

Specialist Liability Adjuster

Specialist Liabilities

Vince Skipper

ACII

Specialist Liability Adjuster

EMEA

Expertise
Specialist Liabilities

Specialist Liabilities

Location:

London

Contact:

+44 7587 076879

Biography

Vince began his career in 1987 as a Claims Adjuster handling a range of commercial and domestic claims. In 1998 he moved into Loss Adjusting, specializing in Liability Claims.

He has considerable experience of handling high value and complex claims including fatal accidents, catastrophic injury, product liability, professional indemnity, pollution/environmental claims, major property damage and business interruption losses arising out of Construction & Engineering risks.

Claims Expertise
  • Extensive water damage to high end Mayfair residence due to defective pipe joint circa £2.5m.
  • Recall of food product contaminated with plastic fragments in UK and Europe circa £2m.
  • Serious leg injury to UK construction worker leading to above knee amputation.
  • Catastrophic spinal cord injury to a UK construction worker after fall from height
  • Asbestos contamination of West End theatre during ACM removal works circa £1.5m.

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Denis Speyer

Denis Speyer

Senior Adjuster

Marine & Transport

Denis Speyer

BEc, MLLR, MBA, MAppLaw,ACLA

Senior Adjuster

Australia & New Zealand

Expertise
Marine & Transport

Marine & Transport

Location:

Sydney

Contact:

+61 (0) 452 229 208

Biography

A qualified master mariner, holding a master’s degree in maritime law, Denis has worked in the marine industry for over forty years.

Commencing a seagoing career as a navigating officer, obtaining a Class One Masters certificate with experience in container ships, oil tankers and oil rig supply ships, the latter serving as Chief Officer.

Upon moving ashore Denis gained experience initially in commercial management roles in the USA and North Asia container trades as Trades Manager.

Utilising his technical background and legal studies Denis was recruited by the Australian and New Zealand Direct Line to manage their marine insurance, risk management and claims department. With the purchase of ANZDL by CP Ships in 2000, this role was expanded to manage claims and insurance for the Asia Pacific Region. In 2007 Denis was appointed Cargo Care and Legal Manager for Swire Shipping, handling various marine casualties, including the Pacific Adventure loss of containers and oil spill off the Queensland coast.

In 2018 Denis took up the role of Senior Loss Adjuster/Surveyor with Integra. In that year he was appointed lead surveyor by the majority of local cargo insurance interests to investigate the loss of containers from the YM Efficiency off Newcastle NSW. Since joining Integra he has been appointed on a wide range of various hull and cargo loss matters.

Claims Expertise
  • Cargo Claim. Gladstone QLD, Port Kembla NSW & Melbourne Vic, Australia. Investigation into contamination of 25,000 tonnes of Sulphuric Acid. Mitigation of loss via sale to third party, adjustment of loss and successful recovery action against ship owners. Original Claim A$2.9m final loss A$1.7m
  • Transport Logistics Claim. Singapore. Investigation into high volume delivery losses for insurers of major parcel delivery vendor for online sales delivery from China worldwide. Claims total S$12.9m.
  • Hull Claim. Coffs Harbour, Australia. Attending surveyor on salvage of river dredge and adjustment of total loss claim, A$800k
  • Cargo Claim. Singapore, Auckland NZ and Melbourne Australia. Investigation into the origins and cause of sink bug infestations to luxury cars carried on 6 ships ex Europe. Diversion of vessels to Singapore for fumigation, damage to vehicles, assessment of costs. Total Quantum A$20m.
  • Cargo Claim. Sydney, Australia. Vessel YM Efficiency loss of 81 containers overboard and damage to 63 containers onboard. Investigation and reporting on proximate cause, survey of damaged cargo for majority of cargo interest and insurance. Total quantum A$3m. Expert witness in subsequent recovery cost claim.

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Arturo Suaste

Arturo Suaste

Senior Adjuster

Construction
Energy
Mining