Chartered loss adjusters

First choice for
loss adjusting

Our vision

We aim to be the loss adjuster of choice in every industrial sector we serve. How? By ensuring our adjustment, strategy and service are 100% right on every appointment.

Our story

Integra was formed in 1998 with a single adjuster. Today, we’ve grown into a trusted global network of over 50 loss adjusters supported by a team of operations and finance professionals and an alliance of strong strategic partnerships.

For us, no claim is too small or complex. From mining and marine to energy and cyber, we thrive on resolving the most challenging claims across a broad span of technical sectors. By applying the sharpest minds and most relevant technologies, we deliver the best of outcomes for insureds, brokers and insurers.

Our business is independent, with a single P&L that ensures smoother, customer-focused collaboration across all regions and disciplines. Our responsive, meticulous and impartial ethos ensures claims are managed efficiently and gives stakeholders full confidence that our settlements are technically sound and rooted in robust analysis.

Growth to global

    • Integra Technical Services formed
    • 1 Adjuster
    New service lines:
    • Construction

      Construction & Engineering

    • Energy

      Energy

      • Oil, Gas & Petrochemical
      • Power Generation
    • 5 Adjusters
    • 10 Adjusters
    Open offices in:
    • Adelaide, Sydney
    • 13 Adjusters
    Open offices in:
    • Dubai
    • 15 Adjusters
    Open offices in:
    • Mexico City
    • 18 Adjusters
    Open offices in:
    • Houston
    New service lines:
    • Energy

      Energy

      • Renewables
    • Marine & Transport

      Marine & Transport

      • Marine Cargo
      • Ports & Terminals
    • 20 Adjusters
    Open offices in:
    • Singapore
    • COO appointed
    • 22 Adjusters
    Open offices in:
    • Chile
    • 29 Adjusters
    Open offices in:
    • Auckland
    Strategic Alliances:
    • Canada
    • Latin America
    • 37 Adjusters
    Open offices in:
    • Pittsburgh
    Strategic Alliances:
    • Russia
    • Pakistan
    New service lines:
    • Energy

      Energy

      • Upstream & Offshore
    • Marine & Transport

      Marine & Transport

      • Ports & Terminals
    • New CEO & Chairman
    • 42 Adjusters
    • New MDs for Asia, Australia & NZ, EMEA, North America
    • New Global Head of Operations
    • 44 Adjusters
    Strategic Alliances:
    • Thailand
    • New CFO & Head of Marketing & Communications
    • Launch IRIS
    • 48 Adjusters
    Open offices in:
    • Miami
    • Abu Dhabi
    Strategic Alliances:
    • Malaysia
    • Mexico
    • Philippines
    • Nigeria
    • New Integra brand
    • New Country Manager, Australia & New Zealand
    • New Regional Managing Director in Asia
    • Managing Director, Integra Risk Services
    • 52 Adjusters
    Open offices in:
    • Brisbane
    • Melbourne
    • Dublin
    Strategic Alliances:
    • Egypt
    • India
    • Japan
    • Launch of Integra Risk Services
    • New Deputy Managing Director, Middle East & Africa
    Strategic Alliances:
    • Korea

Relationship people

Our customers

Our close relationships with risk & insurance managers, brokers and insurers constantly deliver successful settlements for many of the world’s most innovative companies.

One team.
Multi-skills

Our people

Integra adjusters are chosen for their unrivalled technical vision, collaboration skills and depth of industry experience.

Claims instructions

% claims settled by sector

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Our guiding values

Technical Ability

Our technical expertise helps us build rapport with the insured, give direction to the adjusting process, mitigate repairs and help restore business operations faster.

Relationships

We develop trusted relationships with insureds, brokers, insurers and third-party consultants to streamline the claims process and achieve the best outcome for all parties.

Ownership

We take ownership of the technical, insurance and commercial elements of every claim we handle and take pride in fulfilling the responsibilities we are entrusted with.

Agility

Our agility helps us to quickly evaluate exposures, adopt new technologies and blend experience from other industry sectors to mitigate losses and strategise the claims process and secure resolution.

Confidence

We maintain the highest standards of impartiality and professionalism to give our stakeholders confidence in the adjustment process and the ultimate settlement.

Our global network

Wherever an incident happens, our locally based adjusters and strategic partners are ready to respond swiftly.

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Our strategic alliances

Click to see our list of worldwide collaborators.

Argentina

Cooper Brothers

Buenos Aires

Tel: +44 (0) 7875 887703 (Leo Dixon)

Brazil

Cooper Brothers

São Paulo

Tel: +44 (0) 7875 887703 (Leo Dixon)

Canada – Calgary

ClaimsPro

Calgary

Tel: +1 412 841 6429 (Phil Moretti)

Canada – Halifax

ClaimsPro

Halifax

Tel: +1 412 841 6429 (Phil Moretti)

Canada – Montreal

ClaimsPro

Montreal

Tel: +1 412 841 6429 (Phil Moretti)

Canada – Toronto

ClaimsPro

Toronto

Tel: +1 412 841 6429 (Phil Moretti)

Canada – Vancouver

ClaimsPro

Vancouver

Tel: +1 412 841 6429 (Phil Moretti)

Ecuador

Cooper Brothers

Guayaquil

Tel: +44 (0) 7875 887703 (Leo Dixon)

India

Mehta & Padamsey

Ahmedabad

Tel: +65 6909 0950 (Tony Chapman)

Japan

Nagamatsu Inc.

Yokohama

Tel: +65 6909 0950 (Tony Chapman)

Malaysia

Malayan Adjustment Company

Kuala Lumpur

Tel: +65 6909 0950 (Tony Chapman)

Mexico

Park Perales

Mexico City

Tel: +52 155 3335 3804 (Andres Alvarez)

Nigeria

Yinka Omilani & Associates

Lagos State

Tel: +44 (0)7384 796291 (Phil Durrant)

Pakistan

Oceanic Surveyors (Pvt) Ltd.

Karachi

Tel: +971 50 13 98980 (Derek Patterson)

Peru

Cooper Brothers

Lima

Tel: +44 (0) 7875 887703 (Leo Dixon)

Philippines

Palm Loss Adjusters

Manila

Tel: +65 6909 0950 (Tony Chapman)

Russia

LABB LLC

Moscow

Tel: +44 (0)7384 796291 (Phil Durrant)

Saudi Arabia

NOISCO Ltd

Jeddah

Tel: +44 (0)7384 796291 (Phil Durrant)

South Africa – Durban

Chedza International Loss Adjusters

Durban

Tel: +44 7384 796291 (Phil Durrant)

South Africa – Johannesburg

Chedza International Adjusters

Bryanston

Tel: +44 7384 796291 (Phil Durrant)

South Korea

IASCO

Seoul

Tel: +65 6909 0950 (Tony Chapman)

Thailand

Bell Survey

Bangkok

Tel: +65 6909 0950 (Tony Chapman)

Turkey

AC Global Sigorta

Istanbul

Tel: +44 (0)7384 796291 (Phil Durrant)

Ukraine

LABB LLC

Kiev

Tel: +44 (0)7384 796291 (Phil Durrant)

Uruguay

Cooper Brothers

Montevideo

Tel: +44 (0) 7875 887703 (Leo Dixon)

Uzbekistan

LABB LLC

Tashkent

Tel: +44 (0)7384 796291 (Phil Durrant)

Working for Integra

Our culture

Integra is a tight-knit team of diverse, but complementary technical talent. We are a fast-growth, high-energy business. Relentlessly professional, trusted and respected, we celebrate and promote individualism, and forward-thinking to create an exciting, dynamic, no barriers working environment. If you’re a technically-driven people-person, why not talk to us?