News

Delay in Start Up: A Loss Adjuster’s Perspective

Published on Tuesday, April 3rd, 2018

 

Stephen-new-235x240

10th April 2018, Sydney, Australia

Stephen Thorpe, Managing Director, Asia Pacific will be presenting at the NSW Engineering Discussion Group in Sydney on Tuesday 10 April 2018.  His presentation will examine recurring challenges encountered in the adjustment and settlement of Delay in Start Up (DSU) claims (including design exclusions), common coverage issues and actual claims paid.

To request tickets, or for further details please contact Ben Neat in our Sydney office on +61 (0) 401 802 261 or email ben.neat@integratechnical.com

For some background to DSU claims why not read our article published in the December edition of Integrated magazine “Mythbusting DSU Claims”

 

Integrated Edition 3

Published on Friday, December 1st, 2017

Please see link below to download Integrated Edition 3 , which includes

  • Team in the Spotlight – Integra USA
  • Upstream Energy in Focus
  • Case Study – Making Inhouse Expertise Count
  • Offshore Wind – Sustaining Connectivity
  • Aeroderivative or Industrial Gas Turbines?
  • Defining Mining Claims Priniciples

Download

 

New Strategic Alliance

Published on Thursday, October 19th, 2017

Integra Technical Services and LABB are pleased to announce that they have formed a Strategic Alliance. 

The Alliance enables Risk Managers, Reinsurers, Local Cedants, Brokers and Reinsurance Brokers to have the benefit of the regionally located expertise of the LABB adjusting team working in tandem with Integra’s team of adjusters and engineers operating in the major International Insurance Markets. 

The purpose of the Alliance is to draw on the combined expertise of both companies to provide an enhanced loss adjusting solution for accounts with exposures in Russian Federation, Ukraine and Uzbekistan that are underwritten in whole or in part in the International Reinsurance Markets.  

 This Strategic Alliance is applicable to the following lines of Insurance, Captive Insurance and /or Reinsurance business, including any time element extensions, written in the territories listed above:

  •  Construction including Builders Risks, Construction All Risks, Engineering All Risks, Liquidated Damages, Soft Costs, Delay in Start Up, Advance Loss of Profits
  •  Power Generation, including Renewable Energy (onshore and offshore)
  •  Mining and Natural Resource Risks including construction, extraction and operational risks
  •  Engineering, including machinery breakdown
  •  Oil, Gas & Petrochemical Risks
  •  Heavy Industry & Complex Manufacturing Risks
  •  International Property including Business Interruption
  •  Marine & Project Cargo

The Alliance Agreement is operational with immediate effect and enquiries can be made of either party regarding individual case or risk assignments:

Andrey Bogachov                                               Leo Dixon

abogachov@lossadjuster.ru                            leo.dixon@integratechnical.com

Mob:  +7 985 768 43 62                                    Mob: +44 7875 887703

New Strategic Alliance

Published on Thursday, October 19th, 2017

Integra Technical Services and Hanlay & Co are pleased to announce that they have formed a Strategic Alliance. 

The Alliance enables Risk Managers, Reinsurers, Local Cedants, Brokers and Reinsurance Brokers to have the benefit of the regionally located expertise of the Hanlay & Co adjusting team working in tandem with Integra’s team of adjusters and engineers operating in the major International Insurance Markets.  The purpose of the Alliance is to draw on the combined expertise of both companies to provide an enhanced loss adjusting solution for accounts with exposures in Pakistan,  that are underwritten in whole or in part in the International Reinsurance Markets.  

 This Strategic Alliance is applicable to the following lines of Insurance, Captive Insurance and /or Reinsurance business, including any time element extensions, written in the territories listed above:

  •  Construction including Builders Risks, Construction All Risks, Engineering All Risks, Liquidated Damages, Soft Costs, Delay in Start Up, Advance Loss of Profits
  •  Power Generation, including Renewable Energy (onshore and offshore)
  •  Mining and Natural Resource Risks including construction, extraction and operational risks
  •  Engineering, including machinery breakdown
  •  Oil, Gas & Petrochemical Risks
  •  Heavy Industry & Complex Manufacturing Risks
  •  International Property including Business Interruption
  •  Marine & Project Cargo

The Alliance Agreement is operational with immediate effect and enquiries can be made of either party regarding individual case or risk assignments:

 Mobbsher Husnnen                                            Leo Dixon

Tel: + 92 300 825 9452                                     Tel: + (44)  7875 887 703

mobbsher@hanlay.net                                     leo.dixon@integratechnical.com

Recruitment update

Published on Friday, September 8th, 2017

In response to continuing support from our stakeholders and an increase in demand for our services, across our office network, through 2017, we have made the commitment to increase our capabilities and are delighted to announce that the following adjusters have joined Integra Technical Services this week:

Fred Popko is joining us in the role of Senior Executive Adjuster with 30 years’ experience in the insurance industry including time working with FM Global and Zurich North America.  He joins us from York Adjusting and will be operating out of our Pittsburgh office.  Fred specialises in adjusting Downstream Energy, Power generation, Construction & Engineering and Property claims.

fred.popko@integratechnical.com

 

Sam Foster is appointed as Regional Manager, Middle East & Africa with 9 years loss adjusting experience gained at Braemar, and will be operating out of our Dubai office.  Sam specialises in adjusting Upstream, Downstream Energy and Renewables claims.

sam.foster@integratechnical.com

From Monday 4th September;

Aaron Prefontaine in the role  as an Executive Adjuster, and with nine years loss adjusting experience, joins us from York Adjusting. He will be operating out of our Houston office and specialises in adjusting Environmental Liability, Downstream Energy and Property claims.

aaron.prefontaine@integratechnical.com

Ben Neat joins us in the role of Senior Adjuster and has 12 years loss adjusting experience. Previously with Technical Assessing, he will be operating out of our Sydney office.  Ben specialises in adjusting Construction, Engineering and Property claims.

ben.neat@integratechnical.com

Matt Robinson is coming on board as a Senior Adjuster with 19 years loss adjusting experience, including time with GAB Robbins, and McLarens.  Matt will be based in our Singapore office and specialises in adjusting Downstream Energy including Renewables, Construction & Engineering and Property claims.

matt.robinson@integratechnical.com

The hire of these adjusters demonstrates our commitment to strengthen both our individual country offices and regional operations, as well as our service proposition in the ‘Lines of Business’ in which they specialise.  Simultaneously this helps us build Integra’s sustainability for the future.

If you wish to contact adjusters directly, their contact details are on their CVs.  If you have any questions about our broader service proposition in any of our offices please don’t hesitate to contact either Ewan Cresswell, Stephen Thorpe or Leo Dixon.

Integrated Edition 2

Published on Wednesday, August 23rd, 2017

Please see link below to download Integrated Edition 2, which includes

  • Team in the Spotlight – Integra Mexico
  • Project Managing the Claims Process – Project Management is in the policyholder’s DNA
  • Reinsurance Loss Adjusting – Using diplomacy and pragmatism to create extra value
  • Reserving Major & Complex Claims – one of the most important elements of the loss adjustment process
  • Construction & Engineering Defects Claims on the rise?
  • Modelling Business Interruption Claims – LP Modelling

Download Integrated Edition 2

Integrated Magazine Launched

Published on Tuesday, January 31st, 2017

We are delighted to launch a new magazine devoted to the specialty insurance lines marketplace and sharing knowledge, experience and insight to improve claims management.  The first edition includes:

  • Adjuster in the Spotlight – Alistair Lamb
  • Do we even need Loss Adjusters – how Chartered Loss Adjusters can help Insurers and Brokers save time, money and enhance their client service image.
  • Onshore Energy Claims Survey – Analysing the views of Insurers, Brokers and Insureds about the changes needed to enable the insurance market to meet the ultimate ambition of consistently delivering a claims service experience that delights the Insured.
  • Mythbusting – seven myths of Delay In Start Up (DSU) Insurance
  • Fast Tracking Time Element Claims – our new service that has been proven to reduce the claims settlement period to nine or ten months and of particular relevance to sectors such as Oil and Gas, Construction, Mining and Power Generation where physical damage can often lead to substantial business interruption expense
  • Sector updates – Power, Mining, Renewable Energy, Oil, Gas & Petrochemicals  and Project Cargo

Download Integrated magazine.

London office move

Published on Wednesday, October 5th, 2016

On Monday 3rd October Integra Technical Services’ London team moved into their new offices on 6th Floor, 117 Houndsditch, London. EC3A 7BT.
The new office has a hot desking environment, boardroom including Video Conferencing facility, kitchen and roof terrace.
The London team welcomes you to come and visit them at your convenience.
Our new office telephone number is +44 (0) 203 879 8320

Integra Technical Services and AC Global are delighted to announce that they have formed a Strategic Alliance

Published on Wednesday, October 5th, 2016

The Alliance enables Risk Managers, Reinsurers, Local Cedents, Brokers and Reinsurance Brokers to have the benefit of the regionally located expertise of the AC Global team working in tandem with Integra’s team of adjusters and engineers operating in the major International Insurance Markets.
The purpose of the Alliance is to draw on the combined expertise of both companies to provide an enhanced loss adjusting solution for claims arising in Azerbijan, Iraq, Kazakstan, Turkey, Turkmenistan, Uzbekistan that are underwritten in whole or in part in the International Reinsurance Markets.

This Strategic Alliance is applicable to the following lines of Insurance, Captive Insurance and /or Reinsurance business, including any time element extensions, written in the territories listed above:

  • Construction including Builders Risks, Construction All Risks, Engineering All Risks, Liquidated Damages, Soft Costs, Delay in Start Up, Advance Loss of Profits
  • Power Generation, including Renewable Energy (onshore and offshore)
  • Mining and Natural Resource Risks including construction, extraction and operational risks
  • Engineering, including machinery breakdown
  • Oil, Gas & Petrochemical Risks
  • Heavy Industry & Complex Manufacturing Risks
  • International Property including Business Interruption.

 

The Alliance Agreement is operational with immediate effect and enquiries can be made of either party regarding individual case or risk assignments:

Kürşat TIĞ
Mobile Tel: + 90(0) 541 577 03 15
Kursat.tig@acg.com.tr

Leo Dixon
Mobile: +(44) 7875 887 703
leo.dixon@integratechnical.com

Integra Technical Services and Spectrum Adjusting are delighted to announce that they have formed a Strategic Alliance

Published on Thursday, September 29th, 2016

The Alliance enables Risk Managers, Reinsurers, Local Cedents, Brokers and Reinsurance Brokers to have the benefit of the regionally located expertise of the Spectrum Adjusting team working in tandem with Integra’s team of adjusters and engineers operating in the major International Insurance Markets.
The purpose of the Alliance is to draw on the combined expertise of both companies to provide an enhanced loss adjusting solution for claims arising in Canada and claims arising from Canadian head quartered companies with assets and operations around the globe that are underwritten in whole or in part in the International Reinsurance Markets.

This Strategic Alliance is applicable to the following lines of Insurance, Captive Insurance and /or Reinsurance business, including any time element extensions, written in the territories listed above:

  • Construction including Builders Risks, Construction All Risks, Engineering All Risks, Liquidated Damages, Soft Costs, Delay in Start Up, Advance Loss of Profits
  • Power Generation, including Renewable Energy (onshore and offshore)
  • Mining and Natural Resource Risks including construction, extraction and operational risks
  • Engineering, including machinery breakdown
  • Oil, Gas & Petrochemical Risks
  • Heavy Industry & Complex Manufacturing Risks

 

The Alliance Agreement is operational with immediate effect and enquiries can be made of either party regarding individual case or risk assignments:

Shayne Schwede
Tel: + (1) 604 219 4779
SSchwede@spectrumadjusting.com

Leo Dixon
Tel: +(44)  7875 887 703|
leo.dixon@integratechnical.com

Carmen Olmeda joins Integra Technical Services

Published on Monday, September 19th, 2016

Carmen Olmeda joined Integra Technical Services on 19th September 2016. Carmen was born and educated in Spain, her qualifications being achieved in Mining where she followed her degree by working in industry. Carmen has been adjusting Onshore and Offshore Energy claims for the last three years in the London market.   For more details of her qualifications and experience please see her CV on the ‘Adjusters’ page of our website.

Carmen will be operating out of Integra’s London office.

Tom Pasley joins Integra Technical Services

Published on Thursday, September 1st, 2016

On 1st September 2016 Tom Pasley joined Integra Technical Services. Tom has specialised in adjusting and settling high value and complex Liability and Food & Beverage claims in his career thus far.   For more insight into Tom’s experience please his CV on the ‘Adjusters’ page of our website.

Tom will be splitting his time between the Integra Technical Services offices in Singapore and New Zealand.

David Silverstone & Tim Walker join Integra Technical Services

Published on Sunday, August 28th, 2016

In August 2016, David Silverstone & Tim Walker joined Integra Technical Services. David and Tim’s are highly experienced loss adjuster having had long careers successfully settling claims in the Specialist Liability line of business including in; Product Recall, Product Liability, Public Liability, Professional Indemnity and Employer’s Liability. For more details on their backgrounds please see their respective CVs on the ‘Adjusters’ page of our website.

They will both be operating out of Integra’s London office.

Integra Technical Services and Cooper Brothers are pleased to announce that they have formed a Strategic Alliance.

Published on Tuesday, March 22nd, 2016

The Alliance enables Risk Managers, Reinsurers, Local Cedents, Brokers and Reinsurance Brokers to have the benefit of the regionally located expertise of the Cooper Brothers adjusting team working in tandem with Integra’s team of adjusters and engineers operating in the major International Insurance Markets.

The purpose of the Alliance is to draw on the combined expertise of both companies to provide an enhanced loss adjusting solution for accounts with exposures in Argentina and Brazil that are underwritten in whole or in part in the International Reinsurance Markets.

This Strategic Alliance is applicable to the following lines of Insurance, Captive Insurance and /or Reinsurance business, including any time element extensions, written in the territories listed above:

  • Construction including Builders Risks, Construction All Risks, Engineering All Risks, Liquidated Damages, Soft Costs, Delay in Start Up, Advance Loss of Profit
  • Power Generation, including Renewable Energy (onshore and offshore)
  • Mining and Natural Resource Risks including construction, extraction and operational risks
  • Engineering, including machinery breakdown
  • Oil, Gas & Petrochemical Risks
  • Heavy Industry & Complex Manufacturing Risks

The Alliance Agreement is operational with immediate effect and enquiries can be made of either party regarding individual case or risk assignments:

David Cooper
Tel: +(54-11) 4311 3121
davidcooper@cooperbrosgroup.com

Richard Gross
Tel: +(44) 7428 177 588
richard.gross@integratechnical.com

Eduardo Lima
Tel: +(55-11) 3444-3760
eduardolima@cooperbrosgroup.com

Leo Dixon
Tel: +(44)  7875 887 703
leo.dixon@integratechnical.com

Gavin Penneck and Richard Mayne join Integra Technical Services

Published on Wednesday, March 9th, 2016

We are delighted to announce the appointment of two new members to the Australian team. Richard Mayne has joined us in January 2016 and is based in our Sydney office and Gavin Penneck joined in February 2016 and is based in Adelaide.

Richard commenced his career as a loss adjuster in 2012 specialising in technical construction and property losses. Typical assignments included structural collapses involving defects in construction methodology, landslip causing damage to gas pipelines, gas turbine explosion, flood and storm damage to underground boring and roads under construction. Richard holds a First Class Honours Degree in Building Surveying and has been working for one of Australia’s major Insurers prior to joining Integra.

Gavin brings over 20 years’ experience in the construction, utility, mining, energy and transport sectors across property, construction, engineering and casualty insurance programs whilst working for two major broking house. He is also a Senior Associate of ANZIIF

Integra Technical Services Miami opened…

Published on Tuesday, October 27th, 2015

Integra Technical Services Miami opened in April 2015 with Victor Viqueria heading up the office.  Victor’s has spent 24 years of his career working as loss adjusting and before that working in industry, including Oil & Petrochemical industry, Cement plants and Automotive.  He loss adjusting experience has been largely handling Property, Energy, CAR and Liability claims.  In addition to his loss adjusting career, Victor taught Mechanical Engineering Design at the University of Venezuela for over 30 years.  Victor has extensive experience of working in in Latin America and the Caribbean and is bi-lingual.

Integra Technical Services Chile Office opened.

Published on Tuesday, October 27th, 2015

Integra Technical Services Chile Office opened in May 2015 with Patrick Hardy, a Chilean National and licensed Chilean adjuster, heading up the office.  Patrick has been adjusting for 30 years during his career for large international adjusting companies including McLarens and Cunningham Lindsey. During that time he has been based in Argentina, London, Spain, Venezuala and more recently Chile.

Alistair Lamb joined Integra Technical Services

Published on Tuesday, October 27th, 2015

Alistair Lamb joined Integra Technical Services on 19th October 2015.  Alistair’s has spent the last four years adjusting onshore and offshore energy claims in Europe and Asia.  The claims he has successfully settled have involved damaged to gas turbines, power generation units, compressors and petrochemical processing equipment.  Alistair is a qualified Electronic and Electrical engineer, ACII qualified and working towards his ACILA accreditation.  Alistair will be based in our Singapore office.